This letter comes in praise of your crew, who moved a partial load of household goods for us from Mission Hills to Agoura Hills on August 14, 2000.
Your men were prompt, courteous, and careful, and they were remarkably efficient. Our load included a piano which had to be moved up into the second-floor living area of our home — your team planned carefully and executed the lift with remarkable strength and care. We have just now completed unpacking, and we have detected no damage to any of our goods!
We completed the first phase of this move a few weeks ago, with another mover. That move was with an undersized truck and inadequate provisioning, and it cost nearly double the estimate. This previous disastrous experience helped us to appreciate the quality of the service we received from Northstar.
We will recommend your firm to our friends and neighbors. Thanks for an excellent job!
Bill and Barbara Weir
Dear Northstar Moving,
I just want to take this importunity to say many thanks to Gonen, Roy, and Jose for their quick and professional service in moving our home Saturday, August 5th.
This was the easiest move that we’ve ever done.
Michael and Marina Voiz
To Whom It May Concern:
I couldn’t have asked for a more flawless move! Frankly, I was not looking forward to this aspect of my life. In my view, moving is comparable to getting a tooth pulled. But, one of the best decisions I ever made was obtaining the services of Northstar to handle and store all my household belongings.
The movers – Gotan, Michael, and Robert – arrived promptly at 8:00 a.m. as promised. They worked tirelessly until the move was completed. Their performance was not only outstanding but professional, friendly, and courteous as well. At the same time, the furniture was handled with the utmost care. There was not one scratch or bumped wall. All packing was done to perfection I have never seen so much bubble-wrap, shrink-wrap, and padding in one place!
I wish to thank the moving team and the office staff of Northstar for making my move a very positive experience with a minimum of stress. In the future, it would be my pleasure to recommend your excellent company to my family and friends.
My wife and i would like to extend all of our gratitude to you, Gonan and Yoni for a very successful moving experience. Our move from the San Francisco Bay area down to San Diego could not have gone any smoother.
First, we wish to express our gratitude to you for all of your courteous and helpful advice. The information that you provided was central to us choosing Northstar to do our move. You were always honest and upfront with what the changes would be and the timetable for the move. The movers came exactly when promised, delivered all of our belongings on the extent date that we wanted, and did an excellent job.
Both Gonen Sclomo and Yoni Simoons were every efficient, friendly, and professional. Indeed, they went the extra mile to make sure that all of our belongings were packed carefully and efficiently. when it appeared that there was too much “stuff” for them to handle alone, they quickly called for extra help. Gonen and Yoni were so careful in wrapping the furniture and all of our fragile items that absolutely nothing was broken or damaged. I would use them again, without hesitation. Gonen and Yoni deserve our highest compliments.
Indeed, the whole Northstar team, with you as the point person gave us excellent service at very reasonable rates. Your immediate attention to all of our concerns made the whole moving experience a lot less stressful. I know that if we ever need to move again, I will call on you and Northstar without hesitation. We will also recommend Northstar to our friends.
Thanks again for a job well done!
Very truly yours,
Dear Mr. Katalan,
I would like to take this opportunity along with my wife, to convey our deepest appreciation for you professionalism and care, for our move approximately a month ago. From beginning to end, along with you final follow-up phone call, we were satisfied to the utmost in your handling in this endeavor. Your people were very kind and courteous to all our needs.
There are several moving carriers in the industry that are very popular by name. These companies have vast resources to advertise. Because of this factor, other companies are overlooked and are buried in the competition. Your company, unfortunately, Northstar Moving is probably one of those companies. Hopefully one day it will join the ranks and compete with the giants of the industry. Judging how we were treated, I feel this will become a reality one day. We highly recommend your company. Thank you once again.
With Kindest regards we remain
Arthur and Oneida Goldstein
This letter is late in coming but it has taken us some time to get settled in and unpack all the boxes. We are getting closer to feeling more “at home” in our new house.
Please be sure you relay to Justin and his crew the great job they did on our move May 26th. They were very conscientious in doing the best job possible. They took extra care in loading all the fragile items. They were very pleasant and polite.
Most of all we were impressed with the super job they did in arranging our furniture by working off our floor plan. since we were so exhausted and could not follow them to our new home in Palm Desert; we trusted them by giving them the keys to the house and allowed them to unload the furniture without our being present.
It was late in the evening when they arrived and I’m sure they, too were exhausted but despite that our beds were put together, furniture in place, boxes in garage arranged in an orderly manner.
i have recommended your company to some friends and I will continue doing so.
Again, thanks for a fine job. When we first met you assured me we would be happy with your service and you were right!!
Harold and Emma Marti
My wife and I would like to thank you and NorthStar Moving for another successful move.
As with our previous experience with your company, we were pleased with your services this time also.
Oren and his team did a very good job of packing and unpacking our goods. Despite the unfortunate incident with a flat tire on their loaded truck, they stayed until 3 AM to complete unloading and placing the furniture and boxes at the new location to our satisfaction.
We appreciated your service and will continue to recommend NorthStar Moving to our friends.
Ravi V. Patel
On August 8th, we moved from Calabasas to Phillips Ranch with the help of your company. We are writing to express to you how extremely satisfied we were with the moving success. The three members of your company who helped us move (Yaron, Elias, and Barak) were very skilled and professional from the moment they arrived until they left us at out new home. Yaron explained everything to us at each step, and answered any questions we had. They wrapped all delicate items carefully, and leaded the truck in a well-planned manner that minimized any chances of breaking. They worked quickly, and ended up taking less time for the move than we had anticipated. they were also very pleasant and friendly despite an extremely hot day.
We also felt that the charges for the move were very reasonable. since, as I mentioned, the group worked very quickly, we actually ended up paying less than we expected. Due to the nature of our professions, we have had to move several times in the past, but this has clearly been the best, least stressful moving experience we have had, thanks to you company.
We plan to recommend NorthStar to everyone we know, and will certainly call you if we should need to move again.
Dr. Carmen Fought
Dr. John Fought
On February 1, 1998 I moved my residence from Channel Islands to Calabasas using your company movers:
I would like to take this opportunity to sincerely say “Thank you for the excellent services you provided”
Moving your entire household is not a pleasant task, but thanks to your two employees, Conen Pachino and Simon Labor, the moving experience was made much more pleasant than it would otherwise have been.
These two employees were courteous, hard working dedicated to the task without a doubt they are a credit to your company and their profession. should the opportunity present itself I would not hesitate in giving my heartiest recommendation to any and all of your excellent professional services.
Now a days everyone is very quick to complain, but very few are willing to take some time off to make a positive remark about something good, much less to put in writing.
This is just a short note to inform you how happy I was with the excellent service of your company … I mean before the moving was done, during the day of the packaging and the move itself, and all the follow up service that you personally got involved in.
Moving from the West Coast to the West, especially in our case, a residential and a commercial move, all in one, was not an easy task. During the day of the move your employees made this
experience fun and were a great group to watch how they worked.
They were careful, they were cordial, they were constantly volunteering to help in whatever was necessary but above all, they were full of life. Your company clearly does a great job in selecting and training your employees. Mr. Yohai, the manager that was assigned to oversee our move, was special though. He knew how to manage the rest of the crew impeccable well. It was amazing to watch them work and their stimulating spirit was so contagious, that for the first time in my life, I was moving a whole house and my office included, with the sound of music in the background. If you ever need references about your company, please feel free to use this letter or myself as a reference to prove how economical and efficient your company was.
Please receive my gratitude and extend it to all the workers involved in my move. I think it’s important to recognize good work and motivate them to know that occasionally, clients do get out of their way to acknowledge something that is good. But in you case,
you were superb.