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I did a TON of research before making my move from San Francisco to Florida and I am very happy with the service NorthStar provided.
I was only moving about 1 bedroom’s worth of stuff and didn’t want to break the bank on this move. The “big” companies gave me quotes around $3600, which was more than my stuff was worth! The sketchy companies that give you quotes from the internet (DON’T USE THEM) gave me quotes under $1000. NorthStar quoted me around 2,500 and the offered me a flat-rate quote (I could have done one based off of weight if I wanted).
My estimator, JC, was friendly but very honest. Example — At one point, he told me that one item I wanted to move was not worth it — he explained that it would cost a lot, because it was heavy AND it was the kind of thing that breaks in cross-country moves. He didn’t have to say this, and his company would have made extra money if we’d tried to move the item.
JC stuck with me for the entire pre-moving process. I asked him about a million annoying questions and pestered him endlessly. I even changed my inventory multiple times at the last minute. In hindsight, I was probably a pain in the ass to deal with. Still, every request was responded to promptly and accurately.
On move-out day, the crew of guys arrived (Augustine and the two Joses) and got right to work. My apartment had a CRAZY-NARROW stairwell, and the guys managed to get my large and awkward furniture out without messing up the building’s paint job. They packed and wrapped all of my furniture really well and we very courteous and professional.
I had asked the guys at NorthStar to hold my belongings in storage for about 20 days before sending them out so that I’d have time to find an apartment. They agreed and gave me a 10 day delivery window (the way these guys move your stuff cheaply is to pack it into a huge 18-wheeler with other people’s moves — so the truck doesn’t leave until it’s full…hence the window).
The only bump in the process came with the delivery of the items. I was under the impression that I’d get a call one week prior to delivery. Once the middle of the window rolled around, I called in to the company and found out that I would actually only get a ONE DAY warning before my stuff arrived. This was less than ideal. The next day, before my new apartment was ready, I got a call from the truck driver saying he was ready to deliver THAT EVENING. Luckily, he was very nice and was able to hold off for two days and I had enough time to get everything ready.
The truck that arrived was from a moving company that NorthStar had contracted with to complete the transportation of my stuff. I have heard that sometimes this is where problems pop up, but I had no such issues. The guys were able to back the HUGE truck into a really tight spot and then very quickly and carefully unloaded everything.
Overall, I had a very good experience and would not hesitate to use NorthStar if I’m ever moving within Northern California again.
Residential
I wish to express my appreciation for the team of movers who moved my storage items yesterday from Los Angeles to San Diego.
Mike, Rafael, and Carlos did a wonderful job. They were fast and efficient, and took
great care of my things.
Rafael made an extra effort to arrange the items in categories in the new storage unit, as had not been done before, and I certainly appreciate this; it will make it much easier for
me to sort through these things from now on.
Please put my words of praise for each of these men in their personnel folders; I am very glad they were sent to help me.
Best Regards,
Loraine Schacher
I’ve used NorthStar three times in eight years and they are amazing. Lynn is very nice and well organized in coordinating the logistics, she’ll take good care of you. The teams show up on time, move fast, move efficiently and take care of items. Plus, they’re pretty reasonable on price, especially with the coupon you can buy on Yelp. Highly recommend these guys if you need a mover.
NorthStar Moving was fantastic. They were friendly and informative when I inquired about their services. When I told them I was a yelper they made sure I knew about the coupon. NorthStar confirmed my reservation 2 days before my move and made sure I had everything I needed for packing.
On moving day, Felipe and his team showed up with friendly faces and moved everything from my one bedroom apartment to my other apartment in just 4 hours. They were timely, friendly, and cost effective. They completed the job without anything being damaged or broken. My landlord had new wood floors installed and they took that into consideration when moving things around. I would definitely recommend NorthStar to anyone. And when I move again I know who to call.
Great movers! First time we caved and got movers and will definitely call North Star again. Though it took twice as long as we expected, it is not from lack of trying. The 3 guys who came seriously hauled butt…we just tons of junk! There was even a small dent in a cheapo Ikea side table, and they discounted our supplies cost a bunch to compensate for it. Pretty sure the discount was more than the table was worth. Even had a follow up call a few weeks after we moved to make sure we hadn’t found any other damage or problems now that we were more settled. Honest, reliable, and fast.
INCREDIBLE!!! These guys rocked…Lonnie lead a team of three to move us from our 2 bed/2bath duplex to our new place. In the three hour move, we witnessed nothing but hustle! We never questioned their time management and they took the best care when wrapping our furniture and packing our hanging clothes! We will absolutely recommend them to anyone and of course will use them in our next move!!
I used NorthStar to move from LA to Colorado and everything was great from start to finish. The estimator, Ilan, gave me a comprehensive overview of the process and the pricing and scheduled my move. On the day of the move, the movers loaded up my apartment in record time, and did a great job wrapping up and packaging all the little stuff I hadn’t managed to get into a box. Everything showed up in Colorado in great shape and the movers happily carried it up three flights of stairs on one of the hottest day of the year. Thanks to NorthStar for making things as painless and convenient as possible!
Every step of my move from CA to NC was so easy. Your workers were efficient and very courteous. Not enough room on this evaluation form to say all that was so right! My furniture was handled with the utmost of care.
Thank you all!
Both the loading and unloading service crews were extremely professional, friendly, and efficient!
I have used Northstar to move twice. Both times the teams were prompt and professional. They took great care of my belongings and managed relatively tough moves (into a 3 story walk-up the first time and out of it the 2nd) in the minimum time (3 hours). (For comparison’s sake, it was a 1-person, small 1 bedroom move with no large appliances.) When I called to book the movers, a Northstar employee directed me to their Yelp coupon, which she didn’t have to do, as I was already using their service. Would highly recommend them to anyone.