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Like another Yelper said, excellent customer service paired with very reasonable prices.
Everybody I spoke to in the office was friendly, professional, and helpful, especially Ted. He was the coordinator assigned to my local move, and when I said that the last time I moved it was “call my friends, rent a U-Haul, and buy pizza and beer” he answered every question plus a few I didn’t think to ask.
I can’t say enough good things about my moving team – Alex, Harry and Mario. Not only did they work their butts off, but they were unfailingly polite and professional. Boxes marked “Fragile” always were put on top of the stack, and nothing broke. Even my elderly TV was well-wrapped and cared for like it was new (probably the best handling that TV’s had in years).
Thanks, NorthStar – you rock! Alex, Harry, and Mario – you rock twice!
Residential
My second move with NorthStar and BRAVO! Without a doubt from beginning to end, the most accommodating, friendly, professional, and easy move EVER! From the front office to the end of the move I do not have one complaint! The foreman and crew were terrific. They went over and beyond what I had asked for. My furniture was moved down two flights of stairs and up three… perfect condition. I put several items in storage with NorthStar… best price of any storage facility, my furniture and pictures were wrapped with care. I cannot say enough about this amazing company. Thanks!!!!
I found Northstar on Yelp and liked all the good reviews. I had moves to make, one from la to pasadena and another from my house in Palm springs to pasadena. Ilan came to my house and came up with a great price. He was amazing. Totally professional, very reasonable and was reachable by phone through the whole process. With two moves, I was very stressed and he was always there to go over any questions I had. Ask for him, he is really great. On moving day, the guys were ontime and super nice. Fausto was the moving foreman and he was fair, helpful and very friendly. Very good at his job as well. I highly recommend asking to have Miguel on your moving team. He is a small guy but by far the hardest worker and he is calm and helpful.
With two moves from big houses, with heavy furniture and stairs, I was very very pleased with Northstar.
With two moves from big houses, with heavy furniture and stairs, I was very very pleased with Northstar.
the team led by Richard helped me to move from Ventura county to OC and beat the time line and saved me big bucks. Customer server is very good and they were working around the clock.
Great company and used it several time in couple of years.
Mike G
Great company and used it several time in couple of years.
Mike G
Northstar moved us from a 3 story townhouse to an apartment. The 4 man team was professional, quick…I mean fast, polite and careful. This was the best moving company I had ever experienced. Everything was well done, and all items were received at the end in excellent condition. All items were taped and wrapped to assure safety of our possessions. I would certainly use them again, and highly recommend their services to anyone. Ron is very organized in the before preparation which also helped with a smooth move. The cost is calculated at the end, and the full estimate charge was not needed which helps alot. If you choose Northstar, you won’t be sorry.
Judy R.
Judy R.
We used NorthStar June 19, 2010 to move my boyfriend’s ex wife and son from one apt. to another in the same complex. Sounds like it should have been easy, but there was a TON of stuff to move.
We used them in April for the first move and were so impressed of course wanted to use them again. The crew was supposed to show up between 9-11am, and they were early–just like the first time. I will definitely take early over sitting around during that two hour window. Crew chief Lionel and his 3 guys were terrific–moved everything in 4 hours. Nothing broken, everything moved to the corresponding place in the new unit as it was in the old, they were great. At then end, he asked if there was anything else that needed to be moved somewhere else, but of course there wasn’t because they got it right the first time.
They will most certainly be our first call for any future moves.
We used them in April for the first move and were so impressed of course wanted to use them again. The crew was supposed to show up between 9-11am, and they were early–just like the first time. I will definitely take early over sitting around during that two hour window. Crew chief Lionel and his 3 guys were terrific–moved everything in 4 hours. Nothing broken, everything moved to the corresponding place in the new unit as it was in the old, they were great. At then end, he asked if there was anything else that needed to be moved somewhere else, but of course there wasn’t because they got it right the first time.
They will most certainly be our first call for any future moves.
Northstar was very helpful and accomodating from the get go. Their schedulers were professional. and the moving crew was friendly and efficient. Overall, they are not the cheapest, but they did everything they could to keep costs minimized. But you get what you pay for. And I think its worth a few extra dollars to get efficiency and good service. I would use them again.
My first-time hiring professional movers and I didn’t want to give my money to just anybody. The professional crew of 3 arrived early, loaded quickly, packed securely and moved us from Long Beach to South OC. I could not be more pleased with this team. Thank you!
This place is great! Long story short, excellent customer service paired with very reasonable prices. That’s a hard combo to find.
I moved from San Francisco to Chicago a few weeks ago and was very nervous about my stuff arriving late and paying too much. Wendy at Northstar helped put together my quote and eased my nerves. It also helped that the company has such great reviews on Yelp. I had only a 4-day window for delivery when I would be in Chicago to intercept the movers and Northstar made it happen. I packed most stuff myself, but they wrapped the furniture and did a great job. The movers were extremely professional and fast. They arrived late at pick-up, but that’s okay because they gave me a discount.
As the delivery got closer, I was told unexpectedly that I would incur a hefty find from my new condo building if the movers arrived on the weekend. So, I called Northstar in a panic and again they made it happen. The delivery was right on time, when I requested, extremely quick and very professional again.
I’m very impressed with this company and highly recommend them to others!
I moved from San Francisco to Chicago a few weeks ago and was very nervous about my stuff arriving late and paying too much. Wendy at Northstar helped put together my quote and eased my nerves. It also helped that the company has such great reviews on Yelp. I had only a 4-day window for delivery when I would be in Chicago to intercept the movers and Northstar made it happen. I packed most stuff myself, but they wrapped the furniture and did a great job. The movers were extremely professional and fast. They arrived late at pick-up, but that’s okay because they gave me a discount.
As the delivery got closer, I was told unexpectedly that I would incur a hefty find from my new condo building if the movers arrived on the weekend. So, I called Northstar in a panic and again they made it happen. The delivery was right on time, when I requested, extremely quick and very professional again.
I’m very impressed with this company and highly recommend them to others!
Used Northstar to move homes a few years ago and then used them again this week. They were fantastic. Both times, my contact person was Gadi. The move was planned perfectly, the guys were friendly, on time and worked their hearts out. Nothing was damaged and they came in below the estimate (which was reasonable to begin with). Our foreman was great and worked just has hard as his guys. Easily the best move we’ve ever completed. I’d hire these guys again in a second.