Review by Jessica N.

I made a move from Los Angeles to Iowa about one month ago for a new job. My friends gave me multiple options- drive a U-Haul, ship my stuff via USPS, or hire movers. Having carried boxes and furniture up and down multiple flights of stairs in a recent move, I clearly remembered the body aches and pains I suffered in the days that followed. I decided that I was going to hire a moving company this time!! Since I had never hired a moving company, I had no clue where to start. I looked at many of the available companies and most of the quotes were similar. I went with NorthStar for the following reasons: they had good ratings and reviews and their representative, Kat, called me fairly quickly after my online quote inquiry. The communication with Kat was clear. I specified that I would like my belongings to be delivered during a certain time period and although she could not guarantee a delivery date, she said the driver would try his best to get my stuff to Iowa when I requested. I was in contact with dispatch and the driver of my belongings a few days before the delivery, 24 hours before delivery and also the morning of the delivery. My driver was excellent and moved ALL of my belongings up 4 flights of stairs by himself, and on the exact weekend that I had requested even though the weather was cold and snowy. All of my belongings were present and in the same condition as when I had last seen them. My bed had been wrapped well by the movers so that it would survive the trek. My driver set up my bed for me as well as the frame. Price was very reasonable and I was able to use my credit card for the transaction. I will definitely use NorthStar for any future moves.