They guys that helped us move where very friendly. They where punctual and mover quickly to get everything done. We have where pretty prepared with boxes and bag just a few things that we hadn’t decided if they where coming with us. They waiting patiently which we decided and helped us break things down that we where no longer going to need. Complaints quick easy and convenient.
George, Oscar and Andy were very quick and careful with everything. They made moving a breeze! Will definitely be using NorthStar again in the future.
As with any big move, there is always a risk of misplacement of a little box, no matter what company you hire. But, its good to remember our own mistakes at work and realize that those people delivering our things are just as human, meaning that they have the same capability to make mistakes.
So, rather than judging a company based on its mistakes, its better to judge it by HOW it resolves them. For it is easy to stay friendly and helpful when there are no issues, no mistakes. But, NorthStar moving is even MORE efficient, helpful and caring when mistakes do occur. I felt like my situation was truly their priority and now that i’ve had this “bad” turned good experience, I can say that I trust this company 100%! No matter what happens, they WILL resolve it.
As you can see, each bad review of this company has a response that exemplifies mistakes being in process of being fixed. That’s in no way fallacious. It’s rather a tiny glimpse into the true care that this company provides to all its costumers. After all, we never know the true story of one’s situation. I almost forgot to delete my bad review after things were quickly resolved, for instance!
But, I believe that incredible work should be recognized and rewarded. This moving company is the best and I recommend it to anyone!
Also, if she already does not, Wendy should be running this whole company. What a truly caring and intelligent person she is!
Love these movers. I’ve used them 3 times and have never had a problem. Great and reliable!
I was very pleased with my move. My furniture was going into storage and I was impressed with how thoroughly protected everything was. Junior, William and Renaldo were very efficient and professional.