Review by April G.

NorthStar Moving Company did a tremendous job on my move. From calling the office and speaking with Alice, to having Ron come out and giving me an estimate, along with the movers both in LA and the East Bay they were fantastic. Alice and Ron were both quick to respond to my emails and phone calls. The movers in LA were polite, courteous and efficient and I can say the exact same about the movers in the East Bay. I finally got around to unpacking all my clothes about a week after I moved in. I soon realized I was missing a suitcase with some clothes. I grabbed the inventory sheet and quickly realized it was item number 24 that was missing. I emailed Ron that night with the information on my missing bag, he responded almost immediately at like 9:30pm and said he would follow up with me in the morning. By 8:30am the next day he had tracked down my bag and it was delivered to me that afternoon by JC. Lesson learned on my part I should have been checking the inventory list, but their ability to locate the bag and return it to me less than 24 hours from the time I realized it was missing speaks in volumes. NorthStar will be my moving company from here on out.