I have had some negative experiences with other movers in the past, so I was nervous about dealing with movers again for a big cross country move. Dealing with NorthStar, however, was easy and pleasant from the very first phone call. Their estimator, Ron, was punctual, professional, and we were able to work out an estimate that I felt very comfortable with. He also broke down every fee very clearly, so I knew what I’d be paying for. Every time I contacted him with updates on the move, he replied promptly and courteously. The movers themselves were also very punctual, polite and quick. At destination, they were equally punctual (early, actually), polite, and quick when it came to unloading my stuff. They told me beforehand what my balance would be and at the end there were no surprises in the form of hidden fees or anything like that. Moving is stressful no matter what, but with NorthStar you can at least relax a little knowing your belongings are in good hands. I highly recommend them!
A+ Experience from beginning to end!!! I am so glad we chose NorthStar Moving Company. Our first point of contact was with Steffi in customer service. She was pleasant and answered every question thrown at her. We were very pleased to hear that NorthStar would send a representative the next day to give us a “Not to exceed price.” Ron was friendly and on time, he quickly inventoried our furniture and approx. 60 + boxes we packed ourselves. We were thrilled that our not to exceed price was very reasonable, and we could use our $100 Yelp certificate, too! Free wardrobe boxes, no extra fees for tape and wrapping furniture, and best of all no extra charges because we lived in a building without an elevatr! We moved from a 2 bdrm apartment (1100 sqft) to a 3 bdrm home 9 miles away. Moving Day – The 4 man team sent out….Nick, Oscar, Alex and Alvaro were SUPERSTARS!!! The gentlemen arrived in red polo shirts just before 8am, and dove right in. Nick was a great leader, he was pro-active and let the building mgr. know about a car blocking the loading/unloading zone. Parking in aother area would have added much more time to the other move, as well as fatigue to his group. The guys carried boxes and furniture using the stairwell, the team was relentless and never dragged their feet. They disassembled many furniture pieces and wrapped the furniture easily…it was obvious they were pros. We were amazed at how fast the guys worked, and yet still showed tremendous care for our belongings. They were even playful with out 2 kids. Each member of the team was communicative and thoughtful. They pointed out the wall portraits that we almost left behind, gave us great suggestions for our new furniture layout, and still took the time to unpack the wardrobe boxes! We were unbelievably impressed with the level of service we received. We shared pizza, soft drinks after all their hard work. They were completely professional, thorough and maintained a great attitude throughout the entire move. We would use Northstar Movinga gain, and would recommend them to anyone.
I am so glad that we selected North Star as our movers for our cross-country relocation. For the Yelper below who thinks that a move isn’t stressful- try an Orange County to Chicago move in the middle of dead-ass winter immediately following the holidays and having little time to prep because you work 50 hours a week. Our relocation is not one of the most stressful events we have endured, but North Star pulled through in making a crazy move a lot less stressful. We did extensive research prior to selecting our movers, as there are a lot of liabilities and assets involved, and tedious logistics to work out. We have no regrets, as everything was amazing from start to finish. Our rep, Alice, provided prompt and thorough follow-through at each stage of the move. The local team of 6 movers arrived to pick up their belongings, and I was very pleased with the service they provided. They were friendly, courteous, and FAST. We had pre-packed many of our belongings ourselves with the exception of my boyfriend’s fragile (i.e. expensive) flat-screen TV and they took great care in packing it well and packing it quickly. The driver who transported our belongings from CA to IL was Sean White, who is truly a godsend. He called to provide me with his cell phone number upon leaving CA and remained in contact throughout his trip to keep me updated on his progress. He endured many a shitty blizzard to get here, and when he arrived, he and his partner unpacked and hauled a lot of heavy things up three winding flights of stairs very quickly. Our belongings arrived without any damage within the time window that was promised. I am happy to refer any friend of mine to North Star, whether it be for a local CA move (they are based in Chatsworth) or a crazy cross-country move.
Great experience. Given how busy things are at this time of year I was lucky to get NorthStar booked with short notice. Moving in our neighborhood is a challenge because of parking and space but the gang managed to make it happen despite not having the required time to pull permits. We had lots of detailed instructions but the move went fast and everything arrived in its place free of damage. Overall a very uneventful move and we got a great price OTD. Definitely recommended.
Had a great experience with North Star. They were very professional all the way through. Daniel and his crew were wonderful–they tried to make sure we got our money’s worth and were just really nice guys. I’d recommend them to anyone.
I moved again and used Northstar again and WAS NOT DISAPPOINTED! Last time they were cheap, fast and efficient. This time, they were cheap, fast, efficient and EXTREME MOVERS! What’s that you say? What is EXTREME MOVING? Well I bet you thought you could just live your life and move your boring Ikea furniture from one apartment to another like every other yuppie in Santa Monica. Not with Northstar Moving! My bro Jose blasted into my apartment with a mission–To get his crew to move my stuff with as much badassery as possible. Bros were moving dollies with Herculean strength–two at a a time. These guys dismantled my furniture with Ninja skills… In fact, I thought one dude was part Robocop with the way his wrists rotated. They boxed up my rare and delicate porcelain clown collection like they were Tibetan monks balancing lotus blossoms on their fingertips. Not a single Bozo was harmed. They looked at my couch and looked at the door and said, “Nah, screw that.” Sure, the couch got IN to the apartment fine and they could have gotten it OUT of the apartment the same way but why be boring? These EXTREME MOVERS pulled the truck up to my balcony, sent one dude down below and had two bros hurl the couch over the balcony only to have one dude at the bottom CATCH IT AND HOLD IT IN MIDAIR UNTIL THE OTHER GUYS RAN DOWN TO HELP HIM. I’m sorry, Northstar, but do you also double as a dating service because I think I’m in LOVE. So, sure, you could go find another moving company. However, they won’t be as cheap, as fast, as efficient or as EXTREME as Northstar. Tell them you read this on Yelp and you’ll get 5%-10% off because they love hooking it up.
Ron Cohen, Thank you to you and NorthStar Moving Company for all that you did to make my move go smoothly and successfully! This was my 5th move with your company – and once again, your team was the best! You and the NorthStar team came through for me again and made what could be a stressful experience into a very calm, positive experience. I really am grateful to you and will be happy to recommend you to all of my friends and family. Please share my appreciation with the team! You delivered top shelf premium customer service and I thank you!!!!
I just made another move and NorthStar has done another stellar job for me in making my move painless and great!   This will be the 3rd time I’ve used them. Ron Cohen does a great job in coming in on the estimate and has always been right on target!  The system they have blows away the competition while being highly honest and fair!  Stay away from other companies out there which give you an estimate without even coming to see your place… NorthStar does it right!  I also enjoyed the small conversation with Ron as he asked about the last move, to the point where he was even checking to see if some of the same guys were available (which one was) based on me telling him the positive experience from the past.   
 
With this move I needed one extra stop to storage and Ron was very fair (AND REALISTIC) on the estimate where the time was on target which only added another 1/2 hr to my move which was included as part of the estimate.   

As one who is in Real Estate, having solid vendors in place for clients is important and I’m happy to refer NorthStar as they have always done me right!   The 3 man crew were hard working and fast.  They don’t complain, and are always quick to offer a hand and go the extra step!   A good attitude goes a long way.   

I will stand behind the 5 stars!  I’ll also say that to see the negative review written by a recent yelper should not steer you away!  Its clear some people want everything in life for free and after not only reading the ridiculous post he left (but other reviews this individual wrote), I felt the need to say it as it is from my experience.  Understanding how stressful moving is for many, it bugs me when others enjoy fingerpointing their own Errors.   

High level of customer service is something I see NorthStar standing behind (and so much more than other companies) and they do a great job in always finding hard working, competent and skilled movers!  The guys they sent did an outstanding job!  They train them right and I have no doubt I’ll be giving them more repeat business in the future!
I’ve moved many times from country to country and city to city, and I can tell you NorthStar ranks way up there in terms of ease, value and reliability. From start to finish it was painless. Ilan, their estimator, came right out the day after I called and gave a quote that — despite unforeseen difficulties — North star honored. Their actual movers were polite and very professional and even went a little above and beyond: when it turned out there was no humanly possible way to get my enormous bookcase through a stairwell, they took it apart and put it back together at no extra charge. All in all, if you’re looking for reliable in-country movers, there’s few that combine ease, value, punctuality and reliability so well I think.
Just moved again and used NorthStar a second time, 3.5 years after the first. I think the service was even more impressive this time. In 3.5 years, I added a lot of stuff to an already huge amount, and was certain my 3 bedroom 2 bath move was going to kill me financially. NorthStar’s estimate was about 2/3 of what I figured I’d have to pay. On top of that, the four man crew I had – Oscar, Steve, Jose, and Edel – did the job so efficiently that the total came in at over 15% under the estimate, and they went above and beyond – they made sure everything was where it needed to be in the new house, and even helped me move appliances (including a dryer upstairs!) out of the new place. Super courteous, super quick, absolutely the best. Can’t recommend them enough. Moving is always stressful, but way less so with these guys doing the job.
This was our second time using NorthStar Moving Co., and we were not disappointed again. We had Steve, Steve, and Aaron. All were very professional and efficient. No time wasted, and all items were taken care of. These guys are pros.

So pleased with our smooth move, and very happy to recommend Northstar!

We chose Northstar for our move from San Francisco to Silverlake in Los Angeles.
(Jim?) Jose and Oscar came to help us pack up. They were all courteous, helpful and friendly and did a superb job of packing up our stuff safely. Everything arrived in one piece and Jose wrapped the plants from our deck most expertly. 
A few days later and our stuff arrived in Los Angeles. We are located in a winding cul de sac, and warned Northstar it may be difficult to get the 25ft truck down our street. We were worried we would have to pay the extra charge for a small truck and extra people to relay our stuff. We needn’t have worried. SOMEHOW they managed to get the truck to our house, where once again the movers were superb. Super friendly, efficient and hardworking. As mentioned in another review, they even reassembled the bed without us asking. All in all Northstar were very easy to work with, and the guys that work for them exactly the kind of people you want helping you moving out and into your new home.

Fantastic movers! I bought the Yelp coupon at the recommendation of the representative who booked my move. It was a very good deal- $50 for $100. Our movers packed up an antique mirror, a 60″ flat screen, clothing (in complimentary boxes), and moved heavy antique furniture (including a piano.) they were friendly, on time, polite and courteous, helpful, and cautious of my things, and speedy! I will ALWAYS move with NorthStar after our experience.

Moved from a 2 bedroom apartment to a new house this weekend. Tim, Manny and Jose took great care of our stuff and did the move fast. Northstar is also very reasonable in terms of price, especially for things like wrapping and protecting your furniture. Other places will totally rip you off with these hidden costs, but Northstar was very upfront and reasonable about it. If it ever comes time to move again, this is the company I’ll use!

Hi Stefy,

Please extend a big thank you to Jason and his team. One goes out to you as well for snagging us the last morning slot on March 1.

We seriously would not have been able to make our move without NorthStar.

Jason and the guys were prompt, friendly and explained every detail of the move – overall true professionals!

Hands down we would highly recommend NorthStar to friends and hire again if we are to ever move.

Virginia Reynolds

A Thank you email to NorthStar Moving

 

On behalf of Global Green USA, thank you for generous donation of trucking and crew services for our Pre-Oscar Party. We are grateful that you have continued to support us and this event. The generosity of eco minded companies like North Star Moving, were instrumental in making the 10th Annual Pre Oscar Party our most successful ever. Thanks in part to your contribution raised $450,000 to support our work to help these areas devastated by Hurricane Sandy re build greener, more resilient communities. 

You may visit the link below for our post event press release, photo gallery and event coverage. Please check back over the next few days as we will be uploading press clips and additional photos. 
globalgreen.org/preoscar

Thank you again for your generous support. We look forward to partnering with you again in the future! 

Warm regards, 

Nina Storm
EVENTS MANAGER, GLOBAL GREEN USA

NorthStar Moving Recommendation Letter

I have come out of Yelp retirement to write this review because I was so incredibly happy with NorthStars service. When I first called I spoke with Jessica, little did I know she would be my new best moving buddy. She was friendly and patient explaining the whole process to me, answering all my questions, even alerting me to the yelp deal. Anyone that gives you great service and saves you money is good in my book! It was also nice that she called to check in with me pre/post move and knowing that I could call her at any point was very reassuring. As for the actual move, Diego and his team were amazing. They were friendly and polite and Diego took time to walk around the house with me and listen to my caffeine deprived, hectic move morning, scatter brained plan. Then they took off into action, and once they started moving they did not stop! In fact everything happened so fast, before I knew it I was racing to drive to the new house to open the doors for them. Once at the new house they were back at it. In fact I had to ask them to slow down so my brain could catch up with them. I was a little frazzled trying to figure out where everything should go, trying to plan for that house warming party I want to have over the summer, my mind wandering and excited for being in the new house. Several times the guys reminded me that they were there to do the moving and that I should stop trying to carry the boxes myself, and that all I needed to do was tell them what to do. They also offered to stay and move everything into the exact place I wanted it, all I needed to do was tell them where. While I do not plan on moving for a very long while, I will sing NortStars praises to anyone who I know is planning a move.
Awesome crew! Mike B., the foreman with Brandon MC. and Sam R. Showed up on time, negotiated a very difficult situation of getting the huge truck onto my driveway, packed and loaded within the estimated load time (actually 1/2 hour earlier), arrived on time (not missing to call me when they stopped for a 1/2 hour lunch) unloaded within the estimated time and the deed was done! Very cool young men who worked hard and diligently, showed great patience when moving things into the new house and helped move a few things a couple of times. Thank you North Star Moving Company, a stressful day went by easy and smooth! To the young men, Mike, Brandon and Sam, who moved all my stuff, thanks guys you were an awesome team! It was really cool working with you!
Our movers showed up so promptly we were barely prepared for them. A great team of three guys worked quickly to get us moved. The large items were wrapped in blankets and taped to protect them so everything arrived in the condition it left in. The woman on the phone even referred us to the Yelp Deal which was appreciated. Overall, NorthStar made a stressful, busy day a lot more pleasant. Thanks NorthStar.
I read the reviews, and NorthStar Moving Company sounded great. They are better than great. They arrived 07:45 for the promised 8-10 arrival. The 3 guys emptied my house so fast that I had to rush to keep up. They were polite and courteous when I wanted to check and re-check that I had gotten everything. Then to my new apartment, and the guys emptied the truck very quickly. I got a 5% discount from my apartment complex, and bought the $125 off for $50 Yelp coupon, so my entire move was very reasonable. Great job, NorthStar!

Sal, David and Oscar helped us move out of our apartment in the Peninsula to our new condo in South Bay. They were hard working and worked very quickly.  Lynn helped us coordinate the move and was readily available and easy to communicate with.

Everything arrived at the condo in perfect condition. But what really impressed is that they reassembled our bed without us having to ask. Maybe this is standard but we really appreciated it. They also helped us transport donations to the Salvation Army.

All in all, we were quite pleased with the whole experience, especially for the price. Thank you NorthStar! 

Long overdue, but that’s because I was out of the country. North Star is 5 stars. We had Jimmy, Ray and a super sweet guy whose name I can’t remember move us. They were “A” crew material. 3 guys came to move us from a two story house in the Presidio all the way to Berkeley. 

-Break down
-Wrap EVERYTHING (no im  serious, everything…antique dining room table, king bed, antique secretary….)
-(we packed the boxes….but we were still helping pack when they were leaving)
-Move everything into the truck tightly
-Get everything out of the truck into the proper rooms to the third floor of a building with no elevator
-Work non-stop, take no breaks and have fun doing it the entire time.

At the end of the move I forgot to tell them I had a Yelp deal and they worked it in and even tried making sure I got the lowest rate I could. These guys were super super all stars and seriously worth every penny.

I had called Delancy and One Man and a bunch of other people, but listen — when it comes to moving your stuff — you want quality. Sure other people might quote you less, but the communication with these guys is awesome, they always email/call back and don’t ignore voice mail messages like some other people.

Plus this is now the 3rd time I had someone else tell me these guys are legit. 3 separate experiences by individuals who barely know  each other and everyone says these are work super hard and do a great job.

Anna who helped me online was always very nice. She kept reminding me to leave this review and I did need reminding because they set me up so quickly and did everything so well I was able to jump right back into work without a second thought. So while it’s a bit late (my move was right after Xmas) I hope that this helps others understand just how awesome their customer service and moving team is. True Professionals.

OH OH OH …. hardwood floors. Presidio to Berkeley Condo….

These guys really tried to pay attention to NOT nic any floors or hurt the walls. ATTENTION to detail and moving fast? This crew deserves raises for sure.
I was really impressed by NorthStar. Quick, precise, professional! I hired them for my move from LA to SD. I called the office and made an appointment with Ron for an on-site estimate. He drove to my place and quickly survey everything that needed to be loaded and gave me a number. All withing 20 min! On the day of moving, the movers showed up and carefully wrapped everything in cushions. They were done within an hour and informed me that they were on the road! Within two hours, they showed up at my SD place and unloaded things within an hour. The whole process was as smooth as jello. I will definitely hire them again for any subsequent move (hopefully not too soon)!

I have been meaning to email you. I was absolutely amazed and thrilled with Allan and his crew. I think they did an awesome job and were so nice and accommodating. I really hope you recognize them. 
I will definitely use you guys and request them if I move again. 
Thank you
Jodi Cararas

2013--February 13--Jodi Cararas--Local