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I used NorthStar yesterday for a move within the City (SF). My movers were quick and efficient – and kind to boot. I would highly recommend them!
Testimonials
I’ve used Northstar for 2 moves and was even more impressed by my second experience. The actual cost of my move was significantly lower than my “not to exceed” estimate. The estimator and the moving crew were all very professional and respectful of my time, questions, and my property. I will definitely hire them again and I won’t even bother getting an estimate from another company.
Professionals at every step!
Moving and storage has been painless and even pleasant.
Moving and storage has been painless and even pleasant.
Good company with nice staff. Completely happy with their services – they informed clearly about all the prices, came on time, acted fast and accurately, listened to me and cared about the moved things. They were great.
For the statistics: local 3 miles movement, 3 men and 1 truck, 2br apartment with not much stuff took about 4 hours.
A tip – buy their deal at yelp, it saves money!
And one more tip – if paying with cash, they give you a small discount – I think it was 5% (do not remember exact number).
For the statistics: local 3 miles movement, 3 men and 1 truck, 2br apartment with not much stuff took about 4 hours.
A tip – buy their deal at yelp, it saves money!
And one more tip – if paying with cash, they give you a small discount – I think it was 5% (do not remember exact number).
Services Performed:
Estimate – Ron Cohen was the man who came to the house to give us a quote for our move (this estimate included packing supplies, the actual packing of everything, the move, estimated amount of time it would take to get everything to our new address (with a ‘no later than XX date) and the unpacking).
Packing – everything boxed and taped up; the use of blankets on furniture; numbering all the items
Storage Before the Move & the Actual Move – Everything was taken to a storage place so that they could wait to get as manymoves done as possible at once (this is protocol with moving across the country)
Unpacking – they unpacked items and cleaned up the packing supplies (they can take all the empty boxes with them or leave them – your choice)
Customer Service – (Ashley Cole and Wendy Paola) they are available and so friendly and polite (best customer service I have ever come across!!!!!)
Review:
Ron Cohen came to our house and gave us an estimate of the cost to pack everything up, move in across the country and unpack at our new place. He was on time and was only there for maybe 30-45 minutes. He said that with we would not pay and more than what was on the quote that he gave us. I scheduled the move during this estimate.
We paid the price with the insurance. We went with the insurance price because we were moving across the country and knew that our stuff would be put into storage until the movers were able to fill a semi. Seemed that there was a higher chance of things being broken or missing with that type of move.
The movers said that they would be at the house at 8 am on the day of the move. They were on time and ready to go! There were 4-5 people and they were all very polite and very professional. They used a lot of “excuse me; please; ma’am, sir” – extremely polite. Towards the end of the day, there were others movers in the area, so they came and helped out. It took almost all day to pack everything up and load it into the truck.
We were told that it would take up to 12 days for our stuff to arrive at our new address. We were hoping it would take less, but it ended up taking the full time. It’s understandable – they try to fill a semi a truck with multiple houses to save on costs. They called us a day before they were due to our house. On the day they were supposed to be there, they called to explain that they were delayed (I believe it was due to weather; an understandable reason) and we scheduled a time for the following day.
To make things easier, my husband was at the house to try to tell the movers what room the belongings went to. He couldn’t be in all the rooms at once, so the movers did put things away. This is the only part of the entire experience that I was sort of unhappy with. A full basket of clean clothes with put in a dirty closet with dirty tools in the garage; one shoe was found in the same cabinet while the other was found on a shelf on the other side of the garage (both shoes were in the same box) – there were strange things like that. I chalk this ‘organization’ to men being men! Not a real big deal.
As we got settled in, we did notice a few items that were damaged, broken and missing (carpet cleaner was broken, toy box was damaged, sheet of plexiglass was missing). The process for filing a claim for the items was very easy and not the massive headache I was expecting. I originally was speaking with Ashley Cole – an extremely kind person who actually cares about the customers. She listened to me and helped me fill out any necessary paperwork and got me in touch with Wendy Paola – who finished processing the paperwork and working on a resolution. With in a few days the claim had been processed and a check was going to be made to us in the amount of the missing items that we had claimed.
We received the check in the time that was promised. I was very happy with my overall experience with NorthStar Moving Corp. If in the future we need to move again, we will definitely be using them again. I am also recommending them to anyone I know who is moving. AMAZING service from beginning to end.
Estimate – Ron Cohen was the man who came to the house to give us a quote for our move (this estimate included packing supplies, the actual packing of everything, the move, estimated amount of time it would take to get everything to our new address (with a ‘no later than XX date) and the unpacking).
Packing – everything boxed and taped up; the use of blankets on furniture; numbering all the items
Storage Before the Move & the Actual Move – Everything was taken to a storage place so that they could wait to get as manymoves done as possible at once (this is protocol with moving across the country)
Unpacking – they unpacked items and cleaned up the packing supplies (they can take all the empty boxes with them or leave them – your choice)
Customer Service – (Ashley Cole and Wendy Paola) they are available and so friendly and polite (best customer service I have ever come across!!!!!)
Review:
Ron Cohen came to our house and gave us an estimate of the cost to pack everything up, move in across the country and unpack at our new place. He was on time and was only there for maybe 30-45 minutes. He said that with we would not pay and more than what was on the quote that he gave us. I scheduled the move during this estimate.
We paid the price with the insurance. We went with the insurance price because we were moving across the country and knew that our stuff would be put into storage until the movers were able to fill a semi. Seemed that there was a higher chance of things being broken or missing with that type of move.
The movers said that they would be at the house at 8 am on the day of the move. They were on time and ready to go! There were 4-5 people and they were all very polite and very professional. They used a lot of “excuse me; please; ma’am, sir” – extremely polite. Towards the end of the day, there were others movers in the area, so they came and helped out. It took almost all day to pack everything up and load it into the truck.
We were told that it would take up to 12 days for our stuff to arrive at our new address. We were hoping it would take less, but it ended up taking the full time. It’s understandable – they try to fill a semi a truck with multiple houses to save on costs. They called us a day before they were due to our house. On the day they were supposed to be there, they called to explain that they were delayed (I believe it was due to weather; an understandable reason) and we scheduled a time for the following day.
To make things easier, my husband was at the house to try to tell the movers what room the belongings went to. He couldn’t be in all the rooms at once, so the movers did put things away. This is the only part of the entire experience that I was sort of unhappy with. A full basket of clean clothes with put in a dirty closet with dirty tools in the garage; one shoe was found in the same cabinet while the other was found on a shelf on the other side of the garage (both shoes were in the same box) – there were strange things like that. I chalk this ‘organization’ to men being men! Not a real big deal.
As we got settled in, we did notice a few items that were damaged, broken and missing (carpet cleaner was broken, toy box was damaged, sheet of plexiglass was missing). The process for filing a claim for the items was very easy and not the massive headache I was expecting. I originally was speaking with Ashley Cole – an extremely kind person who actually cares about the customers. She listened to me and helped me fill out any necessary paperwork and got me in touch with Wendy Paola – who finished processing the paperwork and working on a resolution. With in a few days the claim had been processed and a check was going to be made to us in the amount of the missing items that we had claimed.
We received the check in the time that was promised. I was very happy with my overall experience with NorthStar Moving Corp. If in the future we need to move again, we will definitely be using them again. I am also recommending them to anyone I know who is moving. AMAZING service from beginning to end.
Tim and his crew did a great job. Very quick and efficient. My experience with these guys would make me use Northstar again. Thanks for your help
We selected Northstar to locally move our large house because the NTE quote from Ron was really competitive and he gave me confidence during his initial visit.
As expected, the crew took 2 days to complete the move including full packing of our stuff. The team did a great job, being friendly, supportive and professional. Great Job !
For sure, I will recommend North Star Moving to my friends and collegues.
Made a move from Orange County to West LA and had 2 men (Omar Mendonza and Angel Hernandez) from Northstar helping to move mainly the large furniture (sofas, bed, and large bookshelf).
They carried the stuff down one flight of stairs from my old place and then up another flight of stairs at the new one. They did a great job, were fast and friendly, and got the whole thing done in just under four hours. They did not waste a minute at all…in fact, they beat us to the destination between the two locations (we stopped for an Sbux). Would totally recommend.
They carried the stuff down one flight of stairs from my old place and then up another flight of stairs at the new one. They did a great job, were fast and friendly, and got the whole thing done in just under four hours. They did not waste a minute at all…in fact, they beat us to the destination between the two locations (we stopped for an Sbux). Would totally recommend.
Great service. Quick, easy, didnt break anything. What more could you ask for!
One word – AMAZING!! I typically wrangle my dad and/or my brother to help me move (and I move quite a bit), but let me tell you it is totally worth the money to hire NorthStar Moving than to deal with the crap that your family gives you.
Communication was excellent during my entire experience and my move from Pomona to Woodland Hills took under 4 hours – and that’s including a nearly 1 hour drive! They were super fast, but also quite careful with my belongings. The movers and everyone else I spoke to at NorthStar were very nice and helpful.
I would absolutely, 100% recommend NorthStar Moving Company. Thanks for making this my best move ever!
Communication was excellent during my entire experience and my move from Pomona to Woodland Hills took under 4 hours – and that’s including a nearly 1 hour drive! They were super fast, but also quite careful with my belongings. The movers and everyone else I spoke to at NorthStar were very nice and helpful.
I would absolutely, 100% recommend NorthStar Moving Company. Thanks for making this my best move ever!
I used NorthStar Moving company in April and they were fabulous. David, Ricardo, & Vidal from the Fremont branch were the movers and I would hire them again in a second. They showed up on time, helped finish packing all of my stuff and did everything very quickly. This was the best moving experience I have had! I highly recommend them!
Ron came over and gave me a free estimate, he then worked with me on the price and gave me a fantastic deal. When the movers arrived they were on time and very professional. They wrapped up all my belongings with care. When we arrived at the new location they carefully unwrapped and placed everything. I had a very good experience with them and will call them again should I move.
SO glad I found and bought the Yelp deal for NorthStar. The company was very accommodating of my rather non-simple move. Jessica, who helped book my move, was very informative, professional and communicative.
The actual movers: Jason, LaVelle and Vidal were great. They wrapped up my furniture and TV really well to make sure they wouldn’t get damaged during the move. Note that shrink wrap and tape is extra $$– but worth it! Jason & team were super efficient and moved quickly. They were also very friendly, hilarious and I felt that they really cared about doing a good job.
Thanks again for a successful move and for doing such a great job! If I ever need to move again, I would definitely use NorthStar.
The actual movers: Jason, LaVelle and Vidal were great. They wrapped up my furniture and TV really well to make sure they wouldn’t get damaged during the move. Note that shrink wrap and tape is extra $$– but worth it! Jason & team were super efficient and moved quickly. They were also very friendly, hilarious and I felt that they really cared about doing a good job.
Thanks again for a successful move and for doing such a great job! If I ever need to move again, I would definitely use NorthStar.
I had such a great experience using NorthStar – this was my first time actually hiring a professional moving company (historically I’ve bribed guy friends with beer and food to haul my stuff)! My new apartment was only 7 blocks away but this was one of the best investments I could have made. I had such peace of mind and it was done so quickly and efficiently. I picked NorthStar because of (a) the great reviews on Yelp and (b) the Yelp Deal that they offered (really awesome).
I worked with Jessica (ask for her) in the LA office to schedule my move, and she was fantastic — really helpful and also understanding when I had to reschedule my initial appointment. She also followed up with me1 week after the move to check in to see how it went, and how it was going in my new place.
Raymond, Oscar and Lavell Mattthews were my movers for the big day and they were quite the all-star team. Bonus points for being funny and making the experience a fun one — if you can request your movers with NorthStar, I highly recommend them because they made me laugh quite a few times. They also told me I didn’t have that much stuff, whereas I was beginning to think of myself as a hoarder, so the fact they said that really helped my self esteem.
Great experience and I’ll never move without NorthStar to help again! Although hopefully I won’t have to, because as much as I love NorthStar, I really do love my new apartment 🙂
I worked with Jessica (ask for her) in the LA office to schedule my move, and she was fantastic — really helpful and also understanding when I had to reschedule my initial appointment. She also followed up with me1 week after the move to check in to see how it went, and how it was going in my new place.
Raymond, Oscar and Lavell Mattthews were my movers for the big day and they were quite the all-star team. Bonus points for being funny and making the experience a fun one — if you can request your movers with NorthStar, I highly recommend them because they made me laugh quite a few times. They also told me I didn’t have that much stuff, whereas I was beginning to think of myself as a hoarder, so the fact they said that really helped my self esteem.
Great experience and I’ll never move without NorthStar to help again! Although hopefully I won’t have to, because as much as I love NorthStar, I really do love my new apartment 🙂
This company is amazing! I first talked with Jessica in the main office over the phone and she gave me a great deal on the pricing. She was so nice and very organized. During my move on 4/20, I had only signed up for 2 movers but the truck showed up with 3 moves at no extra cost! How many other companies would do that? My 3 movers Lewko, David G and Alan were fast, professional and very careful with my stuff. Moving can be stressful but these guys made it go so smoothly. I highly recommend NorthStar!
Save your time, energy and your BACK by hiring NorthStar Moving Company! They are professional, friendly, fast and trustworthy. I recently moved from Chatsworth to Burbank and it only took 4 hours to move ALL my stuff.
The last time I moved from Burbank to Chatsworth, it took the whole day. To make things worse, my family and I were sore for days. I will never attempt to move on my own. Leave it to the professionals.
Tips:
* $125 per hour (3 hour minimum)
* If you pay cash, they give you a 3% discount
* Make sure to take advantage of the Yelp Deal. Pay $50 for $125
* Try to get all your packing done before your scheduled move. They have moving supplies if needed, but they charge $.
Thank you NorthStar Moving Company for your awesome service!
The last time I moved from Burbank to Chatsworth, it took the whole day. To make things worse, my family and I were sore for days. I will never attempt to move on my own. Leave it to the professionals.
Tips:
* $125 per hour (3 hour minimum)
* If you pay cash, they give you a 3% discount
* Make sure to take advantage of the Yelp Deal. Pay $50 for $125
* Try to get all your packing done before your scheduled move. They have moving supplies if needed, but they charge $.
Thank you NorthStar Moving Company for your awesome service!
What a great team to work with. Moving is a stressful situation but North Star made it easy for me. The are professional, reliable, trustworthy and courteous. They made my moving experience wonderful. I recommend this company!!!
Jose and his crew were wonderful 🙂
Jose and his crew were wonderful 🙂
Used them for a quick move from Valencia to Los Angeles (about 30 miles). The longest part was the drive. They were able to load all of my items and unload them in the new place under an hour. No damage done to the furniture and had a mattress cover made for my mattress. They also had boxes to hang my clothes in free of charge. Great service and would definitely use them again.
I just used North Star Moving for the second time in 3 mos. I was extremely pleased with the customer service and with the speed and efficiency of the movers. While moving is never fun, they made it as painless as possible.
We have used Northstar Moving now 3 times in the last 4 years. (Yes we move a lot). All three times they have delivered what they promise, and have lived up to our high expectations. This last time we were so far behind on packing that we requested an additional man and we are so glad we did. They were so fast and yet, still took really good care of our things. Adolfo, Omar, Alfredo, and Antonio (I think were all the names) were fantastic. From the minute they got to us, they were quick, nice to our things and super accommodating to our requests.
Thanks to them specifically and to Northstar for always delivering reliable and consistent excellent moving services.
My back thanks you.
Thanks to them specifically and to Northstar for always delivering reliable and consistent excellent moving services.
My back thanks you.
We have used Northstar Moving now 3 times in the last 4 years. (Yes we move a lot). All three times they have delivered what they promise, and have lived up to our high expectations. This last time we were so far behind on packing that we requested an additional man and we are so glad we did. They were so fast and yet, still took really good care of our things. Adolfo, Omar, Alfredo, and Antonio (I think were all the names) were fantastic. From the minute they got to us, they were quick, nice to our things and super accommodating to our requests.
Thanks to them specifically and to Northstar for always delivering reliable and consistent excellent moving services.
My back thanks you.
quick. affordable. reliable.
the team they sent to move me was extremly hard working, honest, and polite. couldnt ask for more. will definitely use again….
the team they sent to move me was extremly hard working, honest, and polite. couldnt ask for more. will definitely use again….
I recently used NorthStar for my move and currently have my storage with them.
The moving guys were really great – they were careful with my furniture and belongings and they were very nice to deal with. I found them online and am very pleased to recommend them to anyone who has to do a move. Their office staff is super helpful too.
The moving guys were really great – they were careful with my furniture and belongings and they were very nice to deal with. I found them online and am very pleased to recommend them to anyone who has to do a move. Their office staff is super helpful too.
We have had to make small and big moves A LOT over the last 6 years. Office to office. My parents were moved numerous times from assisted living to assisted living. Our children to and from college. At times we attempted to rent moving trucks and do it ourselves. That never worked well on anyone’s backs and our packing and moving skills are terrible…..so then I foundNorthStar. They quoted us an extremely reasonable price to move my parents and then handled it in some very tight elevators and narrow staircases. But they handled it professionally. So when the time came to move our offices and store some of the furniture and swing by the house to pick up additional storage items (a 3 stop deal), I called Northstar. We had to work with the office building hours, the storage unit hours and some VERY tight fits around some gnarly corners…and everything was handled TIMELY, without damage and in the time frame estimated. A few doors had to be removed…they did so and never blinked an eye. The office personnel (Stepy gets an A+) were spectacular. Promptly called and confirmed an estimate, followed up the day before the move and made sure (when the times were nip and tuck) to be there BEFORE they promised but didn’t start the clock until all paperwork was completed and they had started moving. How much more good can I say…not much. When our office gets reestablished and we need the furniture out of storage…NORTHSTAR please come help us!!
I booked NorthStar to help me move from one apartment to another in San Francisco. David, Oscar & Vidal from the Fremont Branch were extremely quick, efficient and friendly. Also, they were able to figure out parking in a difficult area, and were still right on time. Highly recommended,