Kristina L.

Amazing customer service! I was so stressed out about moving but they went above and beyond to make sure it went as smoothly as possible.

I didn’t have much time to figure out how I was going to move out of a 2-bedroom into a 1-bedroom. About a week before our move-in date, I called NorthStar and spoke with Jackie, who seamlessly set up the move for me. She also encouraged me to buy the Yelp deal so that I could save some money.

When there was a mix-up with the new landlord about when we could receive our keys, I called Jackie to change the moving day and she quickly sent a confirmation email with the new date.

When the condo’s building manager said he needed to see the moving company’s certificate of insurance 3 business days before the move was scheduled, I called Jackie again. Her co-worker Stefy ensured that all of the condo’s requirements were met and faxed the documentation to them by the next morning.

The movers were scheduled to arrive between 8 and 10. Jesus and his team showed up a little before 9am. They efficiently packed our TV and moved quickly, despite the building’s old, tiny elevator. Everything was in their truck in less than an hour and a half. They managed to move everything into our new place in roughly an hour, and nothing was broken. All throughout the process, Jesus and his team did everything they could to ensure that moving was less stressful for me.

After the move, Jackie called to follow up and make sure that the movers had met our expectations (of course they did!). This was my first time not renting a U-Haul or cajoling some friend with a truck into helping me move, and I can honestly say that it was worth every penny to hire NorthStar to help with the move.

Howard W.

The Northstar team did a great job. I would use them again.

Hailey Erin Y.

After having a few hellish moving experiences, I was filled with trepidation going into my last move. Post-researching about 5 million moving companies, and even making appointments with a few, I spoke with Lynn from NorthStar on the phone. Though NorthStar is a little pricey on a per hour basis, the $125 off Yelp deal placed NorthStar within competitive pricing with other movers I’d spoken to, and I was sold. When I told other moving companies that I was going with NorthStar, ever single one told me that NorthStar was a great moving company. Their competition! I know, right?!

My NorthStar movers showed up ready to work, were kind, and extremely courteous. They never complained about the size of my big, awkward furniture, never stopped working, and got all of my pieces to my new place. In one piece. Without any scratches. And with a smile. If you’ve ever moved you’re probably going “whoa– seriously? In one piece AND with a smile?!?” But NorthStar has shown me it can be done. I will use NorthStar in all my moves going forward, and recommend them to all of my friends.

A special shout out to my movers, Jose Antonio, Jose Barraza, and Francisco Fernandez, who were awesome and made my experience so easy. If any NorthStar execs are reading this– these guys should get a raise! 😉

MonkeyKin G.

This was a local move within the city. I’ve pared down my stuff to a smallish set (see George Carlin “stuff” routine). Some assembly / disassembly required and a few flights of stairs.

They sent a working manager with 2 staff. Nemer was my guy and he brought along the 2 Rodolphos.

Bottom line is the truck and the help were more than enough for my stuff, and they took care of everything within the estimated time with no surprise charges or other issues.

Perfect job. Nice guys. And working the weekend with no breaks.

Portia K.

I’d like to compliment Diego, Sheldon, and Marcos on the great job they did moving us into our new place. They made a great first impression by arriving on time, and worked efficiently yet carefully throughout the morning. We were very happy with the care that they took in wrapping some of our more delicate items, especially our big t.v. It arrived in one piece, without a scratch. Overall, we were very happy with the move, and would definitely recommend this crew to others.

Jason K.

This is actually the first Yelp review I’ve ever written. Recently used NorthStar for the second time for our relatively close move from Santa Monica to Culver City. Submitted my info on their website and quickly received a call to schedule the move. Was informed by Ted Tindall that I could purchase a voucher on Yelp for $50 that would give me $125 off my move (looks like that has since changed to $100). On the day of the move, Allen and crew showed up right on time, even though they were coming from a move in Irvine. I can’t say enough about their level of professionalism. The company has a 3 hour minimum (which I suspect is pretty standard), and our move took 3.25 hours. Such a painless experience, I will never move again without calling NorthStar. Cannot recommend enough.

Shelbi S.

Used NorthStar Moving a 2nd time and again impressed with outstanding service. The guys were not only on time but moved quickly to get my stuff out of storage and into an apt. Not to mention Diana Vargas was amazing!! She helped me schedule and reschedule my move several times as I was out of the country and dates of arrival kept moving around. She was so easy to work with and really helpful. I would definitely use them again, and recommend to friends and family!

Shoshanna E.

The movers had great attitudes and worked hard. While we only went one mile, we sure had a lot of stuff. I have lost the card they gave me with their names (gimme a break, I just moved!) but I know one guy was Augustine. Good guys, got it done. Thanks!

Brett G.

I have used NSM as my moving company for my last 3 moves and each time was better than the next! This move took me from the valley to city and it was quick and painless.. not to mention very affordable! I was helped by a great 3 man crew that compromised of Mike Ktcham, Freddie Ortiz, and Jose Prada.. They were fast, professional, and very courteous… There are many options out there but when moving next look no further than NorthStar Movers!

Stephen B.

Northstar Moving was amazing !! They had me moved in half the time I was expecting. Their staff was pleasant and very knowledgeable about everything !!! Moving isn’t fun and they just made everything easy for me !!!

Andrea V.

Excellent customer service!! Stephi in the office was very helpful and quick to respond to any questions. Ilan came out to give our free estimate. He was friendly and professional. He worked with us on the pricing and made sure to mention the yelp deal. Everything was above and beyond what you would expect from a moving company, or really any service company for that matter. Highly recommended!!

Coco A.

great company… helpful, informative, precise. They make moving easier… they are fast, efficient, careful, and know how to make the process as painless as sending an email.

Mary B.

NorthStar has single-handedly handled all of my moving since 2007. I use them every time because they’re friendly, efficient, and reliable. Moving is ALWAYS stressful, but somehow having NorthStar there to assist lowers my anxiety, at least a little. I will continue to use them every time – happily.

Marisa C.

Moving sucks – packing, unpacking, the whole bit. Northstar moving company made the experience so much easier – they are worth every penny and then some. Ilan arrived at my door and he was extremely polite and knowledgeable. He gave me tips on what should be in boxes and what to bundle to save time for the movers = meaning that he was saving me money. He was so helpful and informative (even telling me about the yelp deal) that I was instantly blown away by his professionalism and this company. I called my husband and told him my experience and we immediately decided this was the company for us. My next call was to the other two moving companies we had coming for an estimate to cancel, then I called Ilan to say we would love to do business with him. The movers did not disappoint – they came, packed, and moved with an efficiency and speed that makes me wonder why they don’t have capes? They were polite and respectful, sociable, and gracious for the protein bars and cold water bottles. (How are people so rude to not offer these things to people LITERALLY doing the heavy lifting for your move?) They met us at our new place the next day with the same efficiency and speed at UNPACKING and had us ready to settle in our new place in a matter of hours. It was such a treat for me, as I’m someone who usually gathers friends and family for a move and having it take an entire weekend just to get our stuff to a new place. Not even mentioning the unpacking and the rest of it. I highly recommend having professional movers everytime you move, b/c they know how to pack and how to move it quickly – the time you save on that alone is worth the money you spend. And if you want GOOD people who know what they’re doing for a reasonable price, then Northstar Movers is who you want.

Brandon M.

These guys were great – showed up on time, worked their butts off, really courteous and careful with our stuff, and finished with time to spare. Their truck and equipment was new and in great shape, and they seemed trustworthy. Would highly recommend to others, and will use them again.

Julia S.

I wish I could give more than 5 stars no joke after having moved with the help of professional movers for the 4th time. Jason Gonzales, James Gonzales, & Dave Vasquez made this last moving experience above and beyond the rest!

Here is a break down of what was important to me and what I received in return ratings from 1-10:

Customer Service………………………..10+
Customer Support……………………….10+
Respectful of people & property….10+
Trustworth…………………………………...10+

Thank you so much NorthStar Moving Company!!

Warmly,
Julia S.
A very happy customer!!!!!!!!

Zoe S.

We had such a wonderful move with Northstar – I will never move myself again!! Ilan came out to give us an estimate – he was extremely professional and friendly, and got RIGHT to business. His laptop wasn’t connecting to our internet, so he gave us a rough estimate, telling me he’d send an updated one once he got back to his office. He was extremely prompt with the final estimate, quoting us $100 less than he had in person. At $680, I decided to go for it. (Make sure to use their Yelp coupon – $50 for $100). We moved our 1BD apartment (with a LOT of stuff) in Brentwood to a 2BD apartment in Studio City. The 3 guys who showed up worked EXTREMELY fast and were SO FRIENDLY. We were so pleased, and will definitely use them for our next move. It was the first time we’d ever hired a company to move us, and I will never move myself again. They arrived right at 8pm, and we were completely in our new place by 12:30pm… AMAZING!

Julie K.

What a great experience! I had the most painless and actually quite pleasant experience with NorthStar Moving Company. I surveyed their reviews on Yelp and decided to give their praised service a chance. GREAT DECISION! From my first contact with Ted to book the move, through the actual moving process with three very efficient and friendly movers, I was a happy camper. They showed up on time and ready to go! I had two pick up locations and they were happy to accommodate this and also very transparent with their billing guidelines which i greatly appreciated. I will definitely recommend NorthStar Moving to anyone I know planning a move! The service was flawless and their price quoting was also quite accurate which was helpful for my budget. Thank you NorthStar!

Quebecor Petty Printing Company

I would like to thank you and especially the four guys who helped us in our office move from Century City to Glendale on December 29 and 30th. The guys were punctual, polite, courteous and very helpful at all times. They packed up the office with expertise and everything was handled with great care. If any futures move takes place I would certainly use your company again.

Sincerely,

Trish Bohan
Quebecor Petty Printing Company

Krissy B.

Northstar movers were great ! Three guys so fast and worth every penny !! What a deal .. Would have taken me 10 friends four trucks and double what I paid northstar in food , beer and gas only took three guys , three hours .. Wow they were great , best money I’ve spent in a while ..

Hanna M.

Nothing negative to say about my experience. Over the phone, Jason was accommodating and interested in helping me find the best deal. Their hourly rate was a bit higher than other places I called, but since they send over 3 guys, they were quick and efficient and finished the job (moving from SF to Berkeley) in 3 hours. I in on no way felt like I was roped into hidden costs and all three of the movers they sent over were respectful and kind. Use them!

Ethyle S.

A pleasure to work with this fine company. I needed some movers to just move furniture into my garage and my family room since my home was undergoing major renovation. I had a water damage and needed the furniture removed and they were on time, pleasant and very helpful. I plan to use them again to put everything back together. They were very careful about securing everything and making sure ecvrything was done correctly.

Lili X.

Thank you Yelpers!! Excellent experience with NorthStar Moving Co!

I made my appointment with Diana, and she was very friendly and got me set up. Even sent an email confirmation and touched base right before the big day.They guys arrived five minutes EARLY and were all ready to go. They were really nice and considerate with all my stuff. They worked really well together and managed their time perfectly (I was a little worried about running over my appointment, but it was a non issue).

Definitely buy the $50 yelp deal – it was a huge draw for me to use the company and they were worth it (and affordable!). My move was hassle-free, especially since I didn’t have to beg/bribe all my cousins to help move my stuff this time, lol. The guys finished the move by lunchtime and I had the rest of the day to unpack

Monique R.

Wonderful moving experience — really nice, hard-working guys. Accommodated my daughter’s move on a Sunday and on very short notice. I dealt with Ted over the phone who was super honest and professional. We’ve used many movers over the years — these guys are the best.

Larry L.

We can’t say enough great things about NorthStar moving! Everyone was very professional and helpful. Elon came out to our home to provide a not to exceed estimate. He also suggested that we purchase the yelp coupon. Between the NTE and the coupon we saved over $500! Elon also made suggestions on other ways we could save on materials and items we could move on our own. The movers showed up on time and carefully moved all of our items with out a scratch (let a long major damage). We highly recommend NorthStar.

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