NorthStar was referred to me by a friend. I moved up to San Jose this week from LA. Ilan was our estimator and he was on time and thorough. Even after bothering him numerous times about re-vising my estimate, he would gladly and promptly take care of the revision. The movers were very professional. I am really happy with the price and service.
Ana Cardona and Jessica Flores are exemplary representative of your company. Both seemed highly organized and always courteous and polite. Ms. Cardona and Ms. Flores are a real credit to your company, in particular always following through whatever  the concern was. Made our move a comfortable experience.


Sharon and Terry Chiapee
Alvaro Pena (forman), Antonio, and Jose were GREAT! They did a fantastic job. They were on time, they were helpful in moving all of my furniture and boxes, they put together a lot of my furniture for me, and they cleared out all of the trash. Hooray! Stress free moving at its finest! I have used Northstar 3 different times now, and I have enjoyed all of my experiences. They seem to do a great job and have discounts online most of the time too. Highly recommended! 🙂
I had to move a lot of my stuff into storage, but I could only afford the smallest storage space and was really nervous about fitting everything. I even brought my car to store the extra stuff, which was going to be a huge pain. NorthStar was amazing! They worked so hard to use every inch of the space like a giant jigsaw puzzle and were able to fit everything! I was so grateful and it saved me a huge amount of hassle. I would highly recommend them to anyone!
Definitely a great company to work with for a commonly stressful task. Alice, Ilan, Adam, Sam and Wendy were all great customer service providers, and the movers at my origin in California were fast and professional. They wrapped everything up very tightly, and you could tell that they were experienced. Things were not quite as smooth on delivery, including one lost item, but the staff worked to quickly compensate me above and beyond what was required. I used a Yelp deal as well and found the cost for an out-of-state move to be significantly less than other competitors. They also ship every day and could provide me with an exact pick-up day, which is also rare.
Northstar came to the rescue at the last minute when I was moving recently. I literally called on Thursday evening for a Saturday move over the Memorial Day weekend. I talked to Stefy and she was fantastic! She was really calm and helpful (especially with a stressed out customer like me). She even reminded me to purchase the yelp deal (thank you!!). They really helped me get my stuff to my new place very quickly (I needed them even though it was only a mile away). I had 3 guys come with a large moving truck and they were extremely efficient. Very professional and the move was neatly done. None of my items were damaged and they were very careful about moving my furniture so as to not scratch the new walls or floors. Additionally, the price was much lower than I expected, so I gave them a nice tip for their hard work (I also have annoying stairs to deal with). It was worth every cent! I definitely recommend them to anyone in LA that needs a stress-less move. Oh and did I mention that they bring 10 wardrobe boxes? It was awesome!
I did a TON of research before making my move from San Francisco to Florida and I am very happy with the service NorthStar provided.

I was only moving about 1 bedroom’s worth of stuff and didn’t want to break the bank on this move. The “big” companies gave me quotes around $3600, which was more than my stuff was worth! The sketchy companies that give you quotes from the internet (DON’T USE THEM) gave me quotes under $1000. NorthStar quoted me around 2,500 and the offered me a flat-rate quote (I could have done one based off of weight if I wanted).

My estimator, JC, was friendly but very honest. Example — At one point, he told me that one item I wanted to move was not worth it — he explained that it would cost a lot, because it was heavy AND it was the kind of thing that breaks in cross-country moves. He didn’t have to say this, and his company would have made extra money if we’d tried to move the item.

JC stuck with me for the entire pre-moving process. I asked him about a million annoying questions and pestered him endlessly. I even changed my inventory multiple times at the last minute. In hindsight, I was probably a pain in the ass to deal with. Still, every request was responded to promptly and accurately. 

On move-out day, the crew of guys arrived (Augustine and the two Joses) and got right to work. My apartment had a CRAZY-NARROW stairwell, and the guys managed to get my large and awkward furniture out without messing up the building’s paint job. They packed and wrapped all of my furniture really well and we very courteous and professional. 

I had asked the guys at NorthStar to hold my belongings in storage for about 20 days before sending them out so that I’d have time to find an apartment. They agreed and gave me a 10 day delivery window (the way these guys move your stuff cheaply is to pack it into a huge 18-wheeler with other people’s moves — so the truck doesn’t leave until it’s full…hence the window). 

The only bump in the process came with the delivery of the items. I was under the impression that I’d get a call one week prior to delivery. Once the middle of the window rolled around, I called in to the company and found out that I would actually only get a ONE DAY warning before my stuff arrived. This was less than ideal. The next day, before my new apartment was ready, I got a call from the truck driver saying he was ready to deliver THAT EVENING. Luckily, he was very nice and was able to hold off for two days and I had enough time to get everything ready.

The truck that arrived was from a moving company that NorthStar had contracted with to complete the transportation of my stuff. I have heard that sometimes this is where problems pop up, but I had no such issues. The guys were able to back the HUGE truck into a really tight spot and then very quickly and carefully unloaded everything.

Overall, I had a very good experience and would not hesitate to use NorthStar if I’m ever moving within Northern California again.

I wish to express my appreciation for the team of movers who moved my storage items yesterday from Los Angeles to San Diego. 

Mike, Rafael, and Carlos did a wonderful job. They were fast and efficient, and took great care of my things. 

Rafael made an extra effort to arrange the items in categories in the new storage unit, as had not been done before, and I certainly appreciate this; it will make it much easier for  me to sort through these things from now on. 

Please put my words of praise for each of these men in their personnel folders; I am very glad they were sent to help me.

Best Regards, 
Loraine Schacher

2012--July 31--Loraine F-2

I’ve used NorthStar three times in eight years and they are amazing. Lynn is very nice and well organized in coordinating the logistics, she’ll take good care of you. The teams show up on time, move fast, move efficiently and take care of items. Plus, they’re pretty reasonable on price, especially with the coupon you can buy on Yelp. Highly recommend these guys if you need a mover.
NorthStar Moving was fantastic. They were friendly and informative when I inquired about their services. When I told them I was a yelper they made sure I knew about the coupon. NorthStar confirmed my reservation 2 days before my move and made sure I had everything I needed for packing. On moving day, Felipe and his team showed up with friendly faces and moved everything from my one bedroom apartment to my other apartment in just 4 hours. They were timely, friendly, and cost effective. They completed the job without anything being damaged or broken. My landlord had new wood floors installed and they took that into consideration when moving things around. I would definitely recommend NorthStar to anyone. And when I move again I know who to call.

Thank you for getting me to Point A to B!

Great movers! First time we caved and got movers and will definitely call North Star again. Though it took twice as long as we expected, it is not from lack of trying. The 3 guys who came seriously hauled butt…we just tons of junk! There was even a small dent in a cheapo Ikea side table, and they discounted our supplies cost a bunch to compensate for it. Pretty sure the discount was more than the table was worth. Even had a follow up call a few weeks after we moved to make sure we hadn’t found any other damage or problems now that we were more settled. Honest, reliable, and fast.
INCREDIBLE!!! These guys rocked…Lonnie lead a team of three to move us from our 2 bed/2bath duplex to our new place. In the three hour move, we witnessed nothing but hustle! We never questioned their time management and they took the best care when wrapping our furniture and packing our hanging clothes! We will absolutely recommend them to anyone and of course will use them in our next move!!
I used NorthStar to move from LA to Colorado and everything was great from start to finish. The estimator, Ilan, gave me a comprehensive overview of the process and the pricing and scheduled my move. On the day of the move, the movers loaded up my apartment in record time, and did a great job wrapping up and packaging all the little stuff I hadn’t managed to get into a box. Everything showed up in Colorado in great shape and the movers happily carried it up three flights of stairs on one of the hottest day of the year. Thanks to NorthStar for making things as painless and convenient as possible!
My name is Jay Abraham; I am the president of the Abraham group. We’re in Torrance, California. But I am probably known better not for my business but for my work, by the way I teach people, how to operate their businesses at the highest strata of integrity and ethos. I stand for ethics, integrity and highest and best conduct and respectful conduct to your clientele. When I put my reputation and my integrity and my international track record on the line to tell you that you should be using NorthStar Moving, it should tell you, we are exhilarated, with the treatment we got. We are monumentally impressed with their professionalism and their people and staff are exquisite, you will be very very gratified that you chose them. I had the good fortune in my career to experience world class people, average people, mediocre people and out right poor performing people. I am sitting in front of a camera today to urge you if you have a move coming up to deal with only extraordinary people and there is an extraordinary organization that we used for our move to our office and they are outright exceptional, in fact, exceptional is probably an understatement and I am very loath to overstate anything. It’s NorthStar Moving, they are based in the northern part of Los Angeles, they serve a board base of clientele, they are exceptional in literally everything they do, except they are not exceptionally high priced. It’s rather remarkable that they can be world class in their service, world class in their attention to detail, world class in their understanding of what it is like to be in a position of moving, whether you are moving up or down, moving sideways, moving out of the area, and they have empathy, they have professionalism in a level that I don’t think I have ever seen before and they have the ability to make your move as painless, as problem free and as pleasant, and positive as is humanely possible. More importantly, the people behind it are extraordinary in their commitment to really make the experience something very very positively memorable. They dedicate enormous amount of staff, enormous amount of support, enormous amount of pre moving involvement, making certain that the transition you make from house to a house, from a house to an apartment, from an apartment to a house, a house to another part of the country, is the least traumatic and the least stressful it can be. Something that really impresses me about them and it should impress you too is that your peers, other men and woman, in similar situation, who have moved, from all over Los Angeles and have checked out the entire scope of options, alternatives and providers have nominated them as the ultimate, they won more awards, more distinctions, and to peer to peer, judgment which is Yelp, they are runaway, the highest rated, probably more genuine testimonials, more video endorsement, more lavish praise for everything except their prices because their prices are omni competitive. They’re not the premium price provider, but they are the premium provider, in what you want. Attention, concern, support, respect for you, your situation, your furniture, your attitude, your children, your dogs, they have service providers that can take care, everything- they even have dog taken care of, children taken care of, dinner ready, refrigerator restocked, they are rather incredible people. If you don’t seriously, not just check them out, but talk to people who used them, you will be very very sorry, you’ll be sorry because a lot of moves can be traumatic, a lot of moves can be very frustrating, a lot of movers don’t do what they say, come when they say, respect you or your property like they say and the end result is a trauma that lives with you for a long time. I rarely do any kind of testimonial endorsement for anybody, not paid to do this. The only motivation behind me doing this is the urge to help make certain that you make the right decision for yourself, your family, your furniture, your future and your physiological well being. I couldn’t encourage you enough to favor NorthStar Moving with your move. It will be the wisest decision you make in beginning with the new phase of your life. Whether it is here, whether it is out of town, they are exceptional, they are someone that you can absolutely trust. What they say they do. Their reputation is unimpeachable and they are people that you will be very very very comfortable having entrusted your move to. It’s about all I can say, except, honestly talk to them, invite them to come out and look at your situation, talk to people who have already been blessed to chose them, don’t make a decision, based on saving a few dollars, don’t make a decision based on spending a lot more money. Make the decision on the criteria that is the wisest, basic purpose of choice: what other like minded people, large and small, moving up or down on the continuum have had to say they are not lying , they are not gaming the system, you can’t game the system when you have four or five hundred video testimonials, you can’t game the system when you have dozens and dozens of awards. You can’t game the system when the most discriminating and publicly exposed organization use you as their designated mover. You should use them too. Thank you.

This communication is intended to describe our brilliant experience with Northstar Moving.

In June, the expected (even if unwelcome) announcement was made that our office space had been sold to new owners. Lucky for them, goodbye ocean-view for us. And then, there was the move itself, to arrange.

As if on cue, Ram Katalan and Northstar Moving made our acquaintance. We had a walk-thru for an estimate to move our approximately 1,500 SF space, with typical office components and accessories: desks, computers, file cabinets, couches, tables, chairs, printers, copiers, faxes, paintings, coffee-maker, mugs, doodads, tchotchkes…it was endless. 

And who doesn’t remember packing up their first, small space or office, thinking that setting aside a few boxes and a couple hours “ought-a do it.” AND, your friend with an F-150 owed you a favor. Then, “reality” materialized. Probably several days, dozens of hours and that haunting, self-loathing (for discovering six reams of unused legal paper and a case of coffee stirrers), have left an indelible scar on your psyche. 

Such was the frame of mind. Ram was most nonplussed. 

“We’ll do that. We’ll do that. We’ll do that,” was his refrain to every gesture towards an unwieldy object or over-stuffed cabinet. And they DID. 

The crew came, assessed, packed and moved it all in a day. No muss, no fuss, and best of all, no damage. Just like they said. 

All the while, I kept expecting an unwelcome surprise, an unexpected complication – didn’t happen. 
Having been the veteran of a number of personal and professional moves, I’m qualified to say that Northstar Moving has been the best experience I’ve had. 

With gratitude to Ram Katalan and his crew, 

Maureen Ruiz
The Abraham Group

Recommendation Letter from The Abraham Group

Every step of my move from CA to NC was so easy. Your workers were efficient and very courteous. Not enough room on this evaluation form to say all that was so right! My furniture was handled with the utmost of care. Thank you all!
Both the loading and unloading service crews were extremely professional, friendly, and efficient!
I have used Northstar to move twice. Both times the teams were prompt and professional. They took great care of my belongings and managed relatively tough moves (into a 3 story walk-up the first time and out of it the 2nd) in the minimum time (3 hours). (For comparison’s sake, it was a 1-person, small 1 bedroom move with no large appliances.) When I called to book the movers, a Northstar employee directed me to their Yelp coupon, which she didn’t have to do, as I was already using their service. Would highly recommend them to anyone.
These guys (and gals) are the real deal. They are more expensive, but in retrospect the difference was well worth it.

Moving from Los Angeles to Austin, I had originally arranged to work w/ a more “budget”-oriented moving company. The salesman was perfectly friendly, but after sending my deposit, the very next conversation I had was with an unpleasant, almost hostile dispatcher who seemed to be working out of her Santa Monica apartments. There were various other sketchy warning signs that I won’t bother to recount. I ended up canceling my “non-refundable” deposit by revoking the payment through Visa.

I was set to move the next day, so I called Northstar in a panic. Ted Tindall was extremely helpful yet consummately professional, and he found a way to accommodate us (not to say they can always do next-day moves, but at least he didn’t turn me down on policy grounds).

Moving crews on both ends were very professional. Various odd-shaped and large items were packed with no problem. It’s been a month since the move, and nothing has turned up missing or broken to my knowledge (we’re probably 90% unpacked).

I wouldn’t hesitate to recommend Northstar or use them again. It is NOT worth risking dealing with sketchy/unprofessional movers to save a few hundred dollars–and that’s assuming that it would’ve even saved money. (Final cost of Northstar was consistent with their estimates, whereas other companies were clearly low-balling on price in preparation for sticking you in the back end.)

First time I’ve ever used a moving company. I’m grateful I found these guys. What could have been a horror story was smooth sailing. Cheers to Northstar for being excellent at what they do.
The people at North Star are so amazing! I absolutely love them.

We booked them about two weeks ahead of time and they called us the night before to confirm.

That Saturday morning and they were suppose to come between 8am and 10am. They called us at 7:30am to give us a heads up that they would be coming closer to 8am.  Felipe Salamanca and his team of two other guys rolled up at 7:50am. I seriously LOVED that they were there early.

We had put all of our boxes in the living room, so they got right to work carrying all the boxes down to the truck. While two of them were taking the boxes down, Felipe starting wrapping all our furniture in plastic wrap and blankets. They also dissembled our bed and some of our bookcases, so that they would be easier to move. The side tables and coffee table in our living room have glass tops, which they removed and then wrapped in TONS of blankets to protect them. They also took the clothes that were hanging in our closet and put them in wardrobe boxes that we were able to use during the move (free of charge). They also did a great job of labeling the wardrobe boxes which made it really easy to figure out where the contents of each wardrobe box should go in our new home.  

They also moved our massive couch, mattress, refrigerator, washing machine and dryer around some sharp corners and down a flight of stairs. If we hadn’t hired them, I have no idea how we would have gotten them downstairs ourselves.

Felipe and his guys got all of our items safely to our new home (about 30 minutes away) no problem. They do charge double drive time (but so does every other moving company as I believe it is CA law).

They unloaded all of our items safely and carefully. They put plastic wrap down on our new carpet to help keep it clean. They also made sure to ask us where we wanted things and then placed them in each room accordingly. They even made suggestions like putting some of the boxes in the garage, so that we would have space to move around in the rooms that were already full of boxes. Those types of  suggestions made me notice how thoughtful they were about our move.

All three of the guys were very polite, well dressed and friendly. It was a bit hot on the day of the move, but all three guys really hustled the whole time.

Now that I have had time to unbox my kitchen and fragile items, I can safely say that all of our items made it through the move in perfect condition. I would 100% recommend NorthStar and will definitely use them again in the future. 

Here is the breakdown of our move:

Loading = 3 hours (majority of the time was getting the big appliances around corners and down the stairs)
Drive Time= 30 mins X 2 = 1 hour
Unloading= 2 hours (this time includes reassembling all of our furniture that they had taken apart in order to move it– yes, our bed too)

Total Time= 6 hours X $115 per hour = $690
Materials (Plastic wrap, tape, etc) = $69
Total= $759
$50 for $100 Voucher= -$50
Total price after voucher= $709

We also gave them a 20% tip on top of that (because they SERIOUSLY deserved it).

Just as a side note, when we were paying the bill at the end of the move, I tried to use the $100 for $50 voucher that I had purchased earlier, but I hadn’t printed out the actual voucher. I only had the confirmation number. They charged us the full price ($759) on the day of the move. Later that week, once I printed the voucher to pdf, I called the northstar office (talked to Ashley Cole), emailed her the pdf and they refunded me the $100. I thought it would be a total hassle, but it wasn’t at all. Ashley was super nice and she emailed me back very quickly with a copy of the refunded amount. No hassle at all.

So, yeah, to sum it up, I love Northstar.
Three years later and I’m still using Northstar, which says a lot right there.  For a moving company to offer  not only excellent service but also timeliness is practically unheard of, but with Northstar that’s what you’ll get each and every time. Just made another move last month and again had the pleasure of working with Ted in the office.  Booking process was again very easy, as well as price quote and confirmation.  Super professional and friendly, which is just what I needed when dealing with yet another stressful move… Once again the movers showed up precisely on time (actually 10 minutes early), totally rocked the joint and got everything out well under the estimated timeline.  What pleased me the most was the absolute CARE they took of everything they moved – unlike other companies I’ve used that just throw the stuff in the van hoping for the best, these guys really go out of their way to take expert care of your furnishings. Ted, looks like we’ll be doing another move in April of next year – I’ll be giving you a call!  THANK YOU AND YOUR STAFF FOR EVERYTHING!
I’ve moved over 10 times the last 10 years and Northstar has been THE BEST moving company I have worked with. They are very professional, on time and provide very fair pricing. I have been swindled by unreputable moving companies in the past. Northstar sends an person to estimate the move, is very clear with what the estimate includes, what the contract spells out and after everything as moved and unpacked, the final price was a little lower than their estimate! Felipe, Roberto and Juan were a great crew, very professional, and performed quality work. I will definitely use them again.
I had NorthStar move me into a storage space, and they were VERY easy to work with. Their estimator came out and said that it would cost $1800 to move my two bedroom apartment, but that if I was all packed up and ready to go, I could save myself some money. Well, my sister and I wrapped all my furniture in shrink wrap from Lowe’s, piled the boxes up in the garage, and did everything we could to expedite the move. The crew threw in some free tape and extra shrink wrap on the house, hauled their butts, and did the move in three hours under the estimate. After the cash discount and Yelp coupon, I ended up paying a little more than half the estimate! NorthStar took good care of me, was very reasonable, and handled my belongings with expertise. I would heartily recommend them to anyone looking to make a local move!
NorthStar took good care of me, was very reasonable, and handled my belongings with expertise.  I would heartily recommend them to anyone looking to make a local move!