NorthStar Moving Company provided us with excellent service from start to finish.
We became aware of NorthStar after a friend had used them successfully for his local move. A few months later when we were preparing for our own local move, we called and scheduled with NorthStar. It was simple, direct and convenient right from the start.
Over the phone, the sales and move coordinating teams were very professional and extremely helpful. They explained every detail and answered every question we had. Our fears and worries about moving day were pleasantly dispelled by their patience and experience.
On moving day, the movers arrived on time and ready to go. Raoul was the foreman, and he was an excellent captain. He got down to business and was friendly. His team, Martin and Alex, were also excellent. Together they were a fast and efficient team who took great care with our belongings. Our move was completed on time without any hiccups, hassles or worries.
I would hire NorthStar on my next move, no questions asked. I highly recommend them for their excellent customer service and experienced movers.
Testimonials
I researched on the internet a variety of moving companies in Los Angeles. I chose NorthStar Moving Company because they were reasonably priced. They came out to my apartment before my “moving day” to give me a free estimate as to how much it would cost to move the furniture. They gave me a time frame as to when they would come on the day of the move: 12-6pm. The good thing was that they would call me 1 hour before they came so I did not have to wait at home for them.
I was worried about having someone move my 60″ t.v.!
They handled my furniture with care and none of my furniture was broken or scratched.
I would recommend NorthStar to help with your move.
Okay – so we had these ENORMOUS couches that my boss had purchased for our office. Of course, they wouldn’t fit in the elevator OR the stairs, so the first moving company gave up on them. I called a second moving company and they couldn’t figure it out either. Finally we called North Star and those guys were able to somehow (through ingenuity, blood, sweat, and removing legs and a 2 ton door) get the couches upstairs.
They are efficient, inexpensive and NOT LAZY. They were amazing. I would highly recommend them.
They were also well-mannered and patient and I never felt like I was putting them out with such a difficult job.
5 star service for a 3 star price!
I had a great experience with Northstar. Ron Cohen gave me an estimate that ended up being exactly right. He also suggested a 4 man crew and gave me the same price as the other companies gave for 3 men. It got done a lot quicker and the 4 movers were all really cool guys. I recommend giving them a call if you need to move. The price is about average, but the service is great. I’ve gone with cheaper companies in the past and gotten burned. This is definitely the best value out there.
NorthStar’s quote was reasonable and the movers were very professional. They were recommended to me by a professional in the field, and I was thrilled with their efficiency and ethics.
I used NorthStar for a business move of some large equipment. Setting up the appointment was extremely easy and only took about 5 minutes. I asked about hidden costs and when the job was done, I owed exactly the amount that I was quoted.
The drivers were very professional, and polite and took care with the items being moved. The truck had a very adequate lift for these large items, and all items were well secured within the truck.
I had one hiccup with the move, not due to NorthStar. I realized after the movers had left that there were two large items that I had forgotten to call out for the move. I called NorthStar about 15 mins after their movers had left, and spoke to dispatch. They said they would find the drivers, and call me back. The long and the short of it is the drivers came back and moved the two items. I was within the three hour minimum, so there was not charge.
All in all a good experience. I would use them again.
I moved just over a week ago, and am finally unpacked, it was a short move, I stayed in Hollywood and have never used movers before, but will always use them from now on.
NorthStar Movers were fantastic. They were polite, courteous, and helpful on the phone. They gave me all the information on the phone and answered all of my questions. My sister has used movers several times and gave me some advise on questions to ask about hidden costs and the people on the phone covered almost everything on my list before I had a chance to ask about it. They also emailed me an official quote and gave me names and phone numbers to call in case I had any questions.
Booking was a piece of cake, I gave them a day and they gave me a choice of times, confirmed with an email, and then called to confirm the day before the move reminding me that they would call 1-2 hours before the movers were to arrive. And that is exactly what happened! The 3 guys who moved me were great, they were friendly and talked to me while moving me quicker than I could have imagined, I have a one bedroom, and they had everything wrapped and loaded into the truck in an hour. It took them about 90 minutes to unload everything and put my bed, desk and bookshelf back together for me. I moved in with a friend who had a couple of heavy things to take down to the curb, and the guys even did that for us, for no extra charge.
This was the best moving experience I’ve ever had and I’m sure a large part of it was because of the movers. I will use this company every time I move from now on, they were amazing!!
NorthStar Moving Company was by very far the best moving company I have ever used. They showed up right on time, with clean, polite & respectful movers. I have a lot of heavy & fragile furniture and they were able to handle everything seemingly effortlessly.
They had my whole house packed up, on the truck truck & unloaded in just a short work day, I couldn’t have asked them to move any quicker or with more care.
When I first called NorthStar I spoke with a very professional & polite woman named Kat Alexander, She handled all of my questions through out the entire moving process, It was truly refreshing to get to speak with her every time I needed to call, knowing I wouldn’t have to re-explain the whole situation all over again with a different person.
They had one of the best price tags I’ve ever even heard of a moving company providing, they were completely fair in what they charged me, especially considering how much work they actually had to do, along with helping me box things up throughout the day, because I waited till the last minute to pack.
I moved to Los Angeles about 6 years ago and have moved around the area near 10 times, using all the well known and not so well known moving companies, and the only problem I had with NorthStar was that I didn’t find them 6 years ago; They would have saved me a lot of time, money, hassle & damaged property.
As long as I live in Los Angeles, I will never look for another moving company again.
I received such good service from Eliseo,Alfredo and Miguel of Northstar movers that it has compelled me to write my first review. The crew headed by Eliseo was extremely professional, considerate and fast. They are fast in a good way, they were organized and made sure that none of my stuff was damaged. I spoke with the office and they were clear of minimum times and cost, so no complaints there.
The bottom line is.. the company strive to do a good job from customer relations, execution of the move and fair price.
They were great! It was my first time using professional movers and happy that I made the call. They were recommended a friend that has used them twice and she spoke very highly of their services.
I was surprised I was able to book them for a reasonable rate 2 days before labor day weekend a few weeks ago.
I don’t want to mover ever again, but if I do, I will call them again.
They were on time, professional and considerate of protecting the furniture. We moved from a condo in Lincoln Heights to a house in Long Beach and it took them 4 hours to load & unload. They did not slack around and worked non-stop.
Jessica who helped me book the service was friendly, answered all my questions and very well-trained.
NorthStar Moving Co. was great. They were efficient, respectful, and pleasant. From Barak, the moving Rep, to the movers, to Wendy, and everyone involved-they treated us right. I would highly recommend them. We moved a four bedroom house from california to an apartment in NYC, thanks to NorthStar.
Used this Company for a move from West L.A. to Marina Del Rey. Rep came out, gave a not to exceed quote for a full service move including packing, all materials and transport. Expensive way to go, but, with my schedule it was worth it to me to not have any surprises and to have all the work done for me.
Movers showed up on time, did an outstanding job taking great care of my belongings. Contents of an entire two bedroom apartment moved into my new condo without so much as a broken glass. Everything was wrapped and packed professionally.
These guys made an annoying, stressful proposition very smooth and easy. I would not hesitate to recommend them..
We’ve used NorthStar twice this month. One was a move for my sister from Long Beach to Sherman Oaks. The other was my move from Long Beach to San Pedro. We received estimates for both moves from other moving companies as well as NorthStar. We were explained the double drive time law BY ALL THE COMPANIES – this is not a unique charge with NorthStar. We were also explained the extra charge for packing materials BY ALL THE COMPANIES. Again, this was not unique to NorthStar. Their estimate fell in the middle of 3 moving companies. But because NorthStar was highly recommended by a friend who moves frequently and has a lot of delicate equipment, we chose them.
For both moves, the movers arrived early, were professional and worked hard. They were careful with our possessions, wrapped/protected everything, and moved everything where I needed it to go. My sister’s move was a smaller move (small 2 bedroom house). When we scheduled the move, Ron recommended optional move dates to reduce our cost (less demand and less traffic). They were right on. They arrived at 8 am and had her moved in by noon. Amazing!
For our move (large 3 bedroom house), they arrived at 7:30 and had us moved in by 3 pm. For this move they went $300 over the estimate in time/supplies. But they DID NOT CHARGE US for more than the estimate amount! Most companies would flag you that they were going over estimate or just let you know in the end, but the guys kept working and in the end charged us for what was initially estimated.
They contact you to confirm your move and then follow up to make sure it went ok. They really do care about their business and customer satisfaction. Some reviewers complain about them being more expensive but they’re worth every penny! I’ve moved at least 15 times over the past 20 years and they are by far the best moving company I’ve ever used. I would highly recommend them to family and friends.
These guys were phenomenal. This was the first time I have ever hired anyone to help me move, and they made the process easy. Everything was clearly explained to me on the telephone when I reserved the service, and then they were diligent in following to confirm my appointment beforehand. The 3-man crew showed up on time and got straight to work. They wrapped my furniture meticulously, and were careful to show me any pre-existing damage before touching anything. Although I underestimated the time it would take to move my stuff (which I had carefully packed & organized), they moved quickly and efficiently. And the whole time, they were courteous and polite, asking permission before using the restroom or anything. They also did a fabulous job placing my furniture exactly where I wanted it in the new space.
So it goes without saying that I highly recommend them and will absolutely use them again the next time I have to move.
I’ve used NorthStar to move three times in the last three years, and each time NorthStar has been terrific to me.
Its people have always been prompt, professional, and willing to go above and beyond the call of duty to ensure my happiness as a client. They’ve worked with me each step of the way to customize my move, gather the tools I needed to prepare, move, unload, and set up shop at my new address.
NorthStar has gained both my appreciation and loyalty, and I would highly recommend them to anyone in need of a moving company.
Elmer, Jose and Agustin arrived right on time for my move! They worked carefully and efficiently to load all of my personal belongings from a storage unit to their truck – in under and hour – WOW!
When we arrived at my new apartment, I realized that the storage unit I rented at the complex was not going to be big enough to handle my “stuff” overflow…Elmer, Jose and Agustin were extremely patient as I tried to figure out on the fly which items should be in the house versus the apartment….even with all of MY confusion – they stayed calm and patient with me – THANK YOU!
This team of movers completed my move in only 3 hours and 45 mintues…without damaging anything! The last mover I hired damaged my fridge and amoire and it took them 7.5 hours to complete the same move!
Moving is never fun really, but I appreciate the service with a smile and the excellent job EJ &A did for me….it made my day so much easier!
Thank you!
I have moved 5 times in the last 5 years and NorthStar ranks as the best moving company I have used. From estimating to working with my schedule at short notice and the actual move they were excellent. Ron Cohen helped make me comfortable that I wouldn’t be charged more than the estimate and the packers and movers did a great job fast. I found the company on Yelp and will never use anyone else again. They moved me from Woodland Hills to West Hills and I ended up paying them slightly less than the estimate – can you believe that! Great work guys and highly recommended.
Everything went wonderfully with my mother’s recent move from Southern California to the Puget Sound area in Washington state, thanks to the expert support we had from NorthStar (especially from Ron, who went out to my mother’s house and drew up her “not to exceed” quote and paperwork -as well as- the team of highly professional movers working at both the origin and destination locations). We are grateful to everyone involved that my mother’s move was as smooth and easy as it was. I highly recommend NorthStar for interstate moves.
I found this company on Yelp and they were great from the beginning, i scheduled for the move on the phone and the lady suggest that one of their rep. To come to our apartment and make a quote that the price will not exceed, which is good not to be surprised at the end of moving day!! The guy came on time his name is Ron and gave us several quotes depending on the work, we choose one.
On the moving day 4 movers came on time they were very professional They wrapped and packed every thing in very short time! Very impressive! Also the unpacking was great, they did almost everything but the kitchen stuff,, and the end the price was less than we expected which made us very happy..
Excellent company made our move very easy…
North Star was fantastic, they took care of my furniture perfectly! They made my moving experience a great one, and I look forward to using them in the future. Staff was very helpful and continued to check up and see how everything went. Great company, certainly would recommend them to anyone who is thinking of moving and moving without all the hassle and trouble that comes with it. They are a bit pricey and sometimes there are some extra fees they put on, but they do tell you about them in advance though (even if you don’t really agree about how things are charged)
I literally just got done using them today.. It was a trip from Sherman Oaks to Manhattan Beach.. I have never used a moving company before, however this time I have much more stuff that needed better handling then myself and some friends, so I turned to yelp to find a company that had some great reviews and also had a decent price.
North Star blew me away.. First of all, they were professional from the beginning.. But don’t fill in the Quick Quote, it just seemed like a waste of time; just have them come to your place to scope it out. They showed up for the appointment on time and they were really good and gave me a good deal for 3 guys at $115/hour. I needed some kind of guarantee because I didn’t want to pay hourly for the 405 if there was an accident. To my luck, there wasn’t.
I boxed up what I could, and the guys showed up early, ready to go.. They immediately started working, non stop, the paperwork was filled out and simple; and if there was a mark on the furniture, they brought it to my attention so I was aware, which I was impressed.
Once everything was loaded up, I met them in Manhattan Beach at my house. It was definitely a challenge because they had to carry my 65″ TV up a long flight of stairs along with other valuable furniture; but everything was handled great.
Javier was the lead guy and was extremely friendly and helpful. The guys worked really fast and they were even under my original quote! I gave them a nice tip for their hard work.
I highly recommend this company and I will use them again. The only downside I would say, is that they originally told me they didn’t have insurance and I was to use a third party; but then when I filled out the paperwork, they had some kind of included insurance. Luckily I forgot about the third party insurance and so I wasn’t mad about it.
Great job Ron, Javier, and the gang!
Our second moving experience with NorthStar in two years. Staff members are friendly, flexible, competent and efficient – a pleasure to deal with. Pre-move, the flow of information is very helpful. Highly recommended!
I just moved 2 wks ago and they sent a 4 man team with 2 trucks for 150/hr. It took me from 8 AM to 1 pm to move all my boxes/ 2 fridges/2 TVs for a 3 bedroom 2000 Sq Ft house. ( this was a local move) They came a day in advance gave me an estimate for no more than $1500 for what may be a 10 hr job, and I only had to pay a 1000 for how efficient and quick they were. There was no lies and no BS like the last company pulled on me ( bringing a small truck so they had to load and reload and take more time!!) . With North star I was done by 1 PM and I even gave each worker 50 bucks for being so fast! It was a HOT day and god bless them for doing such a great job. I loved how I knew what I was dealing with and everything was so up front. Kudos to Ben and his team.
I can’t say enough good things about this company. The were helpful on every level. They showed up 20 minutes BEFORE 8. They worked hard and were very polite. They also made suggestions to help us save money with our move. I would recommend them to everyone.
NorthStar Moving Company was by very far the best moving company I have ever used. They showed up right on time, with clean, polite & respectful movers. I have a lot of heavy & fragile furniture and they were able to handle everything seemingly effortlessly. They had my whole house packed up, on the truck truck & unloaded in just a short work day, I couldn’t have asked them to move any quicker or with more care. When I first called NorthStar I spoke with a very professional & polite woman named Kat Alexander, She handled all of my questions through out the entire moving process, It was truly refreshing to get to speak with her every time I needed to call, knowing I wouldn’t have to re-explain the whole situation all over again with a different person. They had one of the best price tags I’ve ever even heard of a moving company providing, they were completely fair in what they charged me, especially considering how much work they actually had to do, along with helping me box things up throughout the day, because I waited till the last minute to pack. I moved to Los Angeles about 6 years ago and have moved around the area near 10 times, using all the well known and not so well known moving companies, and the only problem I had with NorthStar was that I didn’t find them 6 years ago; They would have saved me a lot of time, money, hassle & damaged property. As long as I live in Los Angeles, I will never look for another moving company again. Thank you so much NorthStar Moving Company!