Review by Renae K.

We’ve used NorthStar twice this month. One was a move for my sister from Long Beach to Sherman Oaks. The other was my move from Long Beach to San Pedro. We received estimates for both moves from other moving companies as well as NorthStar. We were explained the double drive time law BY ALL THE COMPANIES – this is not a unique charge with NorthStar. We were also explained the extra charge for packing materials BY ALL THE COMPANIES. Again, this was not unique to NorthStar. Their estimate fell in the middle of 3 moving companies. But because NorthStar was highly recommended by a friend who moves frequently and has a lot of delicate equipment, we chose them. For both moves, the movers arrived early, were professional and worked hard. They were careful with our possessions, wrapped/protected everything, and moved everything where I needed it to go. My sister’s move was a smaller move (small 2 bedroom house). When we scheduled the move, Ron recommended optional move dates to reduce our cost (less demand and less traffic). They were right on. They arrived at 8 am and had her moved in by noon. Amazing! For our move (large 3 bedroom house), they arrived at 7:30 and had us moved in by 3 pm. For this move they went $300 over the estimate in time/supplies. But they DID NOT CHARGE US for more than the estimate amount! Most companies would flag you that they were going over estimate or just let you know in the end, but the guys kept working and in the end charged us for what was initially estimated. They contact you to confirm your move and then follow up to make sure it went ok. They really do care about their business and customer satisfaction. Some reviewers complain about them being more expensive but they’re worth every penny! I’ve moved at least 15 times over the past 20 years and they are by far the best moving company I’ve ever used. I would highly recommend them to family and friends.