The NorthStar team was great! They moved me out of my studio apartment in about an hour and 15 minutes, packing included! I really liked how the labeled my packed boxes (tv, kitchen, living room) to make everything easy to find when I start to unpack. They were very professional and gentle with my furniture, including bringing it up 2 narrow / older flights of stairs at my new place. They were diligent in making sure everything I wanted to come with me made it into the truck, and making sure everything was where I wanted it in my new place. I would definitely recommend the team to a friend for moving. Marvin who led the paperwork and the team was professional and nice to work with.
We moved from Santa Clarita to Agoura hills and it was really easy. The movers came right on time and packed up everything for a “do not exceed” rate meaning we pay for what we were quoted and if we went under the time, we wouldn’t be charged for that extra time even though it was quoted. I think that was the best part and I was always able to call the office to add or remove items/insurance for the move. They offer .60 cents a pound of insurance and I bought extra insurance for the valuable items. The price was fairly reasonable to insure $5000 worth of items. The movers were really kind and there was a lot of traffic, but they called me to let me know what was going on our drive over. I really like that they were responsible with our time. They packed everything really well and we didn’t have anything break on us which was amazing. Really happy! I would definitely recommend them again.
We moved from 7,000 sq. foot house with a lot of furniture. 2nd time I have used Northstar. I would give them 10 out of 5 stars. Moving is traumatic and they quoted me on par with everybody else, sharpened the quote after discussion, were prompt, paid detailed attention, were so personable and friendly (the entire crew) and treated everything with kid gloves, were SUPER efficient and nailed their 4 day schedule of packing, moving and unpacking to the hour. SUPER IMPRESSED and No I didnt get a refund for just writing a fluff piece.!!
We moved from a 2 bedroom to a 3 bedroom condo nearby. In addition to packing our furniture, they also packed up our kitchen. The entire move took about 4.5 hours. The team did a great job! Would work with them again and would recommend to others.
Great long distance moving experience. We moved from SF to Seattle, took 9 days (the window was 2-12 days) with everything delivered (23 items including boxes, mattress and furnitures), nothing broken or missing. Both the pickup and delivery team were very professional and efficient. Every time I called customer service for updates they were very friendly. Thanks for the great service.
We recently did a big move that required lots of packing — The lead mover, Andy was easy to communicate with, hustled to get the job done and went above and beyond to meet our needs. When we had a small issue with the move he remedied it quickly.
Arthur, Bryant and Jose were great. They showed care and compassion with my stuff. It was great to have those guys make sure I knew what was going on. Paperwork was easy and they were curious to my crazy neighbors too.
The crew who helped me move did so with a smile on their face, after working since 7am. They were very hard-working, respectful, and thorough.
I appreciated their positive attitudes, and have always had a great experience with this company – I’ve used their services twice in two years.
Arthur, Eddy, Calvin – thank you for your help!!