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I just moved from Reseda (San Fernando Valley) to Long Beach. My experience with this company was fabulous from the service I received over the phone all the way to signing the papers at the end of my move. Moving is a crappy experience for most, I think. These guys diminished a LOT of stress. Price was reasonable (purchased the Yelp deal, which knocked off $100 from my bill), and I did not feel like the movers were moving slow to rack up the bill. As a matter of fact, they moved my stuff FAST. I was anticipating the bill and time to be quite a bit because I moved quite a distance a way. Nope! Also, I had a closet full of stuff still and was only expecting to just move my big stuff (couch, bed, heavy boxes, etc.). The guys offered to let me borrow their own boxes (no extra charge-just give them back) and pack up my stuff in my closet. They saved me time and another trip back to the valley. Best experience I had with a moving company. I’ll be using them again! I recommend 100% Thank you!
Residential
They did a good job. I was happy and satisfied with the service they provided.
Excellent service. My family and I have been using NorthStar for years for all our moving needs. Their staff in the office and the people that do all the hard work are great. They’re very careful and unbelievably fast and efficient. I can’t believe my eyes every move experience we have with them. They provide the wardrobe boxes free of charge. Definitely get 3 guys if you can afford it. It’s very worth the extra cash.
This review is almost a year late, but Northstar did an excellent job helping us move into our new home. They arrived on time, did the job quickly, and helped us get fully organized in our new house before taking off. I am very happy with them and the decision to hire movers was one of the best decisions I have ever made!
Thanks to NorthStar for making a difficult long-distance move (Southern California to Oregon) pleasant and as easy as possible. Everyone from the office staff to the driver and the movers were friendly and professional. The only thing I would do differently is to buy more boxes at their Chatsworth facility — the price was good and the sizes were very useful. Thanks to everyone!
On time, friendly & careful!
I am thoroughly impressed by NorthStar. Right from the beginning, when I was searching for estimates, they responded to my emails within minutes. My replies and questions over the course of a few days, again were responded to within minutes of sending. I got phone calls and follow-up phone calls. The attention they give you is above and beyond. The estimate was reasonable and less than most other companies I contacted so I went with NorthStar.
Let me just say Agustin and his team were pretty great. The were due to show up between 8 and 10 am. I got a phone call, that they were downstairs at 8:15. Agustin came in, assessed the situation, had me sign my papers and started bringing things downstairs immediately. The guys were respectful, courteous and hard-working to say the least.
If you’re worried about oversize or heavy items, I’ll say this, I have a monster of a couch. It is impossible to move, let alone get through doors, up stairs and around corners. Those poor guys took a beating moving my couch. But they never once stopped moving, were professional and friendly. Everything got to my new place safe and sound and in a timely manner.
They did a great job and I can’t say thanks enough.
Let me just say Agustin and his team were pretty great. The were due to show up between 8 and 10 am. I got a phone call, that they were downstairs at 8:15. Agustin came in, assessed the situation, had me sign my papers and started bringing things downstairs immediately. The guys were respectful, courteous and hard-working to say the least.
If you’re worried about oversize or heavy items, I’ll say this, I have a monster of a couch. It is impossible to move, let alone get through doors, up stairs and around corners. Those poor guys took a beating moving my couch. But they never once stopped moving, were professional and friendly. Everything got to my new place safe and sound and in a timely manner.
They did a great job and I can’t say thanks enough.
I actually got quotes and researched over 10 moving companies to move me from LA to Washington DC. Although NorthStar was not the least expensive, upon checking out other reviews sometimes you “get what you paid for”….and simply picking the least expensive company is not something I wanted to chance for all of my home furnishings. The Rep who I met with was extremely professionals as were the team of four packers who showed up when they said they would and worked for four hours straight and were extremely thorough in the packing and professionalism. They gave me a 10 window for the delivery of my move but actually went coast to coast in just three days – a pleasant surprise! After unpacking everything, there was no damage and everything arrived safe and sound!
I will always use NorthStar Moving for any and all of my moves and will refer them to all of my friends and family for their moving needs!!! I cannot say enough good things for the professionalism, honesty, and follow-through with my move.NorthStar is second to none in my mind! Doug
I will always use NorthStar Moving for any and all of my moves and will refer them to all of my friends and family for their moving needs!!! I cannot say enough good things for the professionalism, honesty, and follow-through with my move.NorthStar is second to none in my mind! Doug
I used NorthStar to move from Woodland Hills to Huntington Beach 2010. The movers showed up on time, were extremely helpful and were not bothered at all by the rain. In fact, they put plastic down on all the floors of my new place to make sure we didn’t get any stains or dirt inside. That is customer service! They were super quick and the move was affordable.
I am moving again this month and will be using NorthStar. The customer service team has been great in setting up our move, on time for their price consultation and super responsive for any questions I’ve had regarding their services.
I’ll never use another moving service! Thank you NorthStar!
I am moving again this month and will be using NorthStar. The customer service team has been great in setting up our move, on time for their price consultation and super responsive for any questions I’ve had regarding their services.
I’ll never use another moving service! Thank you NorthStar!
This was only my second time using a moving company, but Northstar definitely did a way better job than the other guys. They arrived promptly, gave me a quick rundown of how the day would go, and got right to work. At times, they were moving too fast for me and I couldn’t keep up on telling them where to put stuff. Despite the complicated move (had stuff in two areas) and the long commute to the new location, they were done in record time (faster than I expected). I thought they might try to milk the time when I left them at the storage facility, but they arrived to the new location shortly after I did. Only mishap, they scratched one of my walls, but at least they knocked some of the cost off to cover for the scratch. All in all, I was very pleased and would definitely use Northstar again if I had to.