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Hiring strangers to take care of your personal belongings is a scary thing. Whjat you think is important may not be what someone else thinks is important. Northstar was different. They handled everything with such care, not one thing was broken or lost in the move. We had someone come out and give us an in-person, “not to exceed” estimate. When the movers came, I was getting so afraid everything wouldn’t fit as the truck got more and more full. Santos, the head of the 3 man crew, assured me everything would be fine (and made it look so effortless). He was right =) They never stood around wasting time. All 3 of the guys were nice, friendly, curteous, efficient and professional. I will definitely use Northstar for my next move!
Residential
I was really worried about selecting a moving company for a relocation from SF to Miami. My main concern was the price and the quality of the move, after reading a lot of comments about various moving companies online, who trick customers into cheap price and then raise it or delivery furniture in bad condition.
Long story short, NorthStar delivered beyond expectations on both the price and the quality of the move.
First, the price was VERY competitive with three other movers I was looking into. NorthStar was willing to match / beat prices from competitors who looked way dodgier. I got a flat price for my move and didn’t pay a cent more after the initial estimate by the guy who came over to review the size of the move.
Second, the move was super easy. The pick up guys came as expected and did a fabulous job. Then, the delivery was earlier than expected – it took them around 10 calendar days to deliver, and they were very accommodating to my schedule (which basically allowed only one day option for delivery due to my travel plans). The driver called me ahead of time and made sure I was good with the delivery time.
Finally, NorthStar is VERY good about making sure you are happy. Everything arrived in prime condition except for a little part of a TV stand that was lost somewhere along the way (it was literally a couple of screws, but I couldn’t put my TV because of that). However, NorthStar told me I can order the missing part and they would reimburse me for that. Which they did promptly (even the shipping price, which was high as I’ve asked for next day UPS delivery).
Overall, I am very happy with the move. From Ted Tindall who oversaw the move virtually, to JC Sala who did the estimate, to the guys who picked up and delivered my shipment, that was a thoroughly pleasant experience. I will definitely turn to NorthStar for any future relocation needs, and will recommend to all my friends.
One additional piece of advise – make sure you pack all your belongings ahead of the move. You will save a lot and make the process easier. NorthStar will pack big / bulky items for you as well as any furniture, but you should take care of clothing / kitchen items / etc…
These guys were fantastic. They were actually a few minutes early, came in and got everything out of our apartment in an hour, and got everything into our new place in an hour as well. They made the process painless, and were very efficient the whole time. I would highly recommend them to anyone I know and would definitely use them again!
I recently moved from Los Angeles to the Portland, Oregon area (Beaverton, Oregon, to be specific). NorthStar was recommended to me by my realtor who had several clients use the company before. I am a Yelper, and looked them up myself. Nothing but good word-of-mouth. So, I went for it, and it was the right decision. It was actually cheaper than any of the other do-it-yourself services that I was looking into. We worked together on the price, and I think we received an amazing deal. We had a ton of stuff to move. They did all of the work; I had no idea how much work it would be. Both the old and new house are 3 levels. They had a huge crew move everything fast and carefully within a few hours at each end. I was surprised at the time, care, and materials they put into making sure that everything was moved carefully. They supplied us with some of the boxes and packing material to get us started. I had no idea how much stuff we had! They told me not to stress if we couldn’t pack it all up ourselves. It ended up that when they got there, they actually helped us pack a lot of our stuff up for no extra cost. I could not believe how they wrapped up the furniture! They used a ton of moving blankets and plastic wrap. Nothing got scratched or broken. Again, it was surprising for how many boxes and pieces of furniture we had that everything made it over 1,000 miles with no damage. It took us 2 days to drive up to Oregon, and we barely beat them. They got it all up here fast and safely. Very courteous crew. Very friendly and efficient. It was my first moving experience and I was very impressed. I was also glad that I didn’t attempt it myself. Sometimes the only way is to hire someone, and NorthStar was the right company for sure. They even called me to make sure everything was there and that there was no damage. How many companies would do that? I am so happy and satisfied, I could go on and on! I very highly recommend them. Look no further!
These guys made moving hassle free! They were prompt – early actually. We weren’t moving a lot of big furniture but had lots of small/medium boxes. It seemed like no time everything was in the truck and we were on our way. They were even faster once we got to the new place. They set the bed back up where we wanted it.
I highly recommend and do the yelp deal.
I recently moved from Los Angeles to the Portland, Oregon area (Beaverton, Oregon, to be specific). NorthStar was recommended to me by my realtor who had several clients use the company before. I am a Yelper, and looked them up myself. Nothing but good word-of-mouth. So, I went for it, and it was the right decision. It was actually cheaper than any of the other do-it-yourself services that I was looking into. We worked together on the price, and I think we received an amazing deal. We had a ton of stuff to move. They did all of the work; I had no idea how much work it would be. Both the old and new house are 3 levels. They had a huge crew move everything fast and carefully within a few hours at each end. I was surprised at the time, care, and materials they put into making sure that everything was moved carefully. They supplied us with some of the boxes and packing material to get us started. I had no idea how much stuff we had! They told me not to stress if we couldn’t pack it all up ourselves. It ended up that when they got there, they actually helped us pack a lot of our stuff up for no extra cost. I could not believe how they wrapped up the furniture! They used a ton of moving blankets and plastic wrap. Nothing got scratched or broken. Again, it was surprising for how many boxes and pieces of furniture we had that everything made it over 1,000 miles with no damage. It took us 2 days to drive up to Oregon, and we barely beat them. They got it all up here fast and safely. Very courteous crew. Very friendly and efficient. It was my first moving experience and I was very impressed. I was also glad that I didn’t attempt it myself. Sometimes the only way is to hire someone, and NorthStar was the right company for sure. They even called me to make sure everything was there and that there was no damage. How many companies would do that? I am so happy and satisfied, I could go on and on! I very highly recommend them. Look no further!
lan, the project manager, so professional, polite, fast and amazing! The crew with Tony and Nacho (twice) and Art and the other crew were so polite, so professional, made everything so easy for me my move from Los Angeles to Arroyo Grande was actually fun. When I would call them I was always asked how I was and what I wanted and needed. I moved 3 times the last 7 years and this company is by far the best in every way.
Linda from Arroyo Grande.
After getting recommendations from friends and family, I used NorthStar for my move. Great service from start to end. They were very professional and careful with my things.
i highly recommend hiring a moving company in general rather than doing it yourself. if you consider the cost of renting a truck, getting helpers, your time, the backaches….it’s well worth it.
these guys were great. they brought literally all of their own supplies, wrapped up our furniture in bubble wrap and blankets in no time, and moved extremely quickly. one concern i had was since they charge by the hour, they’ll take their time to rack up the time. they finished our move so quickly that my wife and i decided to give them a little extra cash.
it was great because all we had to do is direct where to put each box. i also recommended them to a good friend of mine who also had a good experience. i just don’t think he’s much of a reviewer.
I love NorthStar and I will only use them for my next move…They arrived on time, were extremely nice, very fast and efficient and very gentle with my furniture and belongings!! In other words they were 100% perfect!!! Thank You NorthStar!!