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Had my stuff in storage for nearly 8 weeks. Went from LA to NY Nd everything was smooth sailing! Nothing damaged or broken. Fairly fast packing and unpacking… Couldnt really fault it and the prices were really good!
Storage
33 minutes.
That’s how long it took for NorthStar’s 3 man crew to unload every damn thing I own from two moving crates, bring them up multiple flights of stairs, put them in designated areas of my apartment, assemble my bed, set up my TV, and have me sign all the appropriate paperwork.
33 MINUTES.
My whole life. Unfolding before my eyes in the same time it takes to watch an episode of The Bernie Mac show and go to the bathroom. It’s a little humbling, but a good sign considering my general hoarder tendencies.
An impressive feat it was, and it came at an even more impressive price thanks to a handy Yelp Deal they advertise where you pay $60 for $150 worth of service. Def get on that if you decide to go with NorthStar (and you should).
I was told there was a minimum amount of time that you pay for (2 hours, I think) and that 30 minutes of that time goes to account for their travel time to your place. In following those rules, I *should* have been charged more money (at least $120 more), but the super cool moving dudes didn’t see it that way (plus, I tipped them REALLY well), so they basically left it on a high note saying that the way things worked out, they should actually owe me money.
I guess not owning anything of value or quality finally came in handy since the nicest furniture I own is a cat tree followed by everything else made of particle board, which is pretty easy to move, if you’re a burly moving dude (apparently).
Setting up my move with Northstar (Lynn was my very helpful NorthStar agent) was easy peasy and I got lucky in being able to do it on less that 24-hours notice. The guys came right on time (like, they were supposed to arrive between 3:30 and 4:30 and they were there at 3:29) and were pros to every extent, including parking their MASSIVE truck on one the steepest hills I’ve ever seen. No joke, it was borderline jackknife situation.
The day after my move, Lynn from NorthStar called to make sure everything had gone well, and said my 3 moving men had asked her send some extra thanks my way for my generous tip, which was really nice to hear. I’d use NorthStar again in a heartbeat.
Bottom Line, there is no better moving company out there. Every time I use this company (over 10 times) they are professional, prepared and fast. The foremen that they use are all very professional and trained extremely well. The movers are all extremely hard workers. I don’t know where they find their employees, but they are extremely hard workers.
No matter what you throw at them, they are able to get it done! As a construction professional, we have done a number of complex moves, and they are always consistent.
Nervous about your move? Don’t be, there isn’t a more professional company out there. You call to schedule, then their office confirms the day before. Next up, the foreman gives you a not to exceed price before they start (!) and they meet it every time!
David L., our most recent foreman, and his experienced crew did a great job moving 3 storage units for us without any issues. David did a great job, as did each member of his crew.
No matter what you throw at them, they are able to get it done! As a construction professional, we have done a number of complex moves, and they are always consistent.
Nervous about your move? Don’t be, there isn’t a more professional company out there. You call to schedule, then their office confirms the day before. Next up, the foreman gives you a not to exceed price before they start (!) and they meet it every time!
David L., our most recent foreman, and his experienced crew did a great job moving 3 storage units for us without any issues. David did a great job, as did each member of his crew.
Moved all of my furniture (from 2 different locations) into a storage unit in a little over 1/2 day with great care and customer service. I have moved several times in an out of my highrise condo and used other companies however NorthStar is by far the best. EXCELLENT customer service by David L., his friendly team and everyone from NorthStar. Can’t wait to use them again and you should too. You will be very happy!
Working with them was a great experience, and they provided excellent service through the pickup process. They were very flexible and accommodating with my inquiries on price, adding/removing items, and overall provided a great customer experience.
The movers, lead by Gustavo, did a fantastic job! Great customer service, very friendly, asked questions while they were moving items to clarify (if I wanted to pack this item with that item, etc), and managed the minor hiccups with grace and efficiency!
The movers, lead by Gustavo, did a fantastic job! Great customer service, very friendly, asked questions while they were moving items to clarify (if I wanted to pack this item with that item, etc), and managed the minor hiccups with grace and efficiency!
3rd time using them in 6 months and they always take care of me … And yup I’ll use them again and again. Well hopefully not too many times more but whenever I do have to move stuff … Well worth it every time! Rodney Kenny and Josh Thanks for the hard work. .. my old ass can’t do this no more!
We had an amazing experience with NorthStar Movers. Many moving companies will try and gouge you with crazy fees and hidden costs but Northstar was very upfront and clear about costs (very reasonable!). Our Foreman Jairo and his team Art and Jose were very thorough, friendly and speedy! They wrapped and box our furniture and belongings with care and inventoried everything. I like that this company offers storage since we weren’t able to move into our new place right away. I would highly recommend NorthStar Movers, we will definitely use them again.
I just have to say that the people at this place are SO helpful & competent!!! I have had the best experience with Ceasar, and his crew–Ryan, Jesse and Randy! I am not joking, I had so many things to look through re-move and re-arrange and nothing was a problem:) And thank you Mario as well!!!
very quick move. on time. made sure all furniture were kept protected. will use again.
This review is about a year and a half late, but better late than never! I used NorthStar in late summer 2012 to move some furniture from the house to a storage area in my garage. They took great care with the wrapping and moving of each piece. The price was fair, the guys were nice & courteous, and overall it was a really good experience. I’d use them again.