Review by Aaron S.

These guys (and gals) are the real deal. They are more expensive, but in retrospect the difference was well worth it.

Moving from Los Angeles to Austin, I had originally arranged to work w/ a more “budget”-oriented moving company. The salesman was perfectly friendly, but after sending my deposit, the very next conversation I had was with an unpleasant, almost hostile dispatcher who seemed to be working out of her Santa Monica apartments. There were various other sketchy warning signs that I won’t bother to recount. I ended up canceling my “non-refundable” deposit by revoking the payment through Visa.

I was set to move the next day, so I called Northstar in a panic. Ted Tindall was extremely helpful yet consummately professional, and he found a way to accommodate us (not to say they can always do next-day moves, but at least he didn’t turn me down on policy grounds).

Moving crews on both ends were very professional. Various odd-shaped and large items were packed with no problem. It’s been a month since the move, and nothing has turned up missing or broken to my knowledge (we’re probably 90% unpacked).

I wouldn’t hesitate to recommend Northstar or use them again. It is NOT worth risking dealing with sketchy/unprofessional movers to save a few hundred dollars–and that’s assuming that it would’ve even saved money. (Final cost of Northstar was consistent with their estimates, whereas other companies were clearly low-balling on price in preparation for sticking you in the back end.)

First time I’ve ever used a moving company. I’m grateful I found these guys. What could have been a horror story was smooth sailing. Cheers to Northstar for being excellent at what they do.