Review by John L.

I’ve used a few moving companies and these guys are the best. I was hesitant about using for long distance as it seems most of the best reviews were for local moves. Corporate office was very helpful in setting things up and answering questions. Don’t have to wait on hold or talking to a computer for ever. The price ended up being cheaper than quoted even though I thought it was going to be more expensive. The guys who came to move were awesome! 7 guys came and they were fast and efficient. They all moved around doing things synchronously with even talking to each other much. They were a well oiled machine. It still took 6 hours to pack up my house…. that’s how much crap I had. All our stuff was already in boxes too. Don’t use their boxes. Way too expensive. I ended up using 1 or 2 just because they needed more and I didn’t want to drive to home depot. The delivery time window was pretty on. They were a little late because of someone didn’t show up to pick up on the prior delivery. The guys who unloaded were not very good. Because it’s a long distance move they hire some local guys. There were 3 of them. I could tell a huge difference between those who packed and loaded my house and these three “freelancers.” It was like night and day. It was quite obvious they didn’t know what they were doing very well. One guy was straight out lazy…. Hopefully they find some more reliable people on long distance. if you have a small load the truck driver will probably do it himself. When we finally finished unwrapping things there were 2 minor things damaged. Corporate followed up to make sure things went smoothly. I told them about the 3 “freelancers” and the 2 damaged articles. They promptly went above and beyond what they were liable for and more than made up for it with their awesome customer service. They even put value on my time and inconvenience. As I mentioned above, it wasn’t completely perfect, but they value you as a customer and also understand that your time is valuable and worth something. I feel their customer service is above and beyond anything else out there and that is why I’m giving them 5 stars.