Review by Katie J.

The people at NorthStar are so amazing! I absolutely love them.

We booked them about two weeks ahead of time and they called us the night before to confirm.

That Saturday morning and they were suppose to come between 8am and 10am. They called us at 7:30am to give us a heads up that they would be coming closer to 8am. Felipe Salamanca and his team of two other guys rolled up at 7:50am. I seriously LOVED that they were there early.

We had put all of our boxes in the living room, so they got right to work carrying all the boxes down to the truck. While two of them were taking the boxes down, Felipe starting wrapping all our furniture in plastic wrap and blankets. They also dissembled our bed and some of our bookcases, so that they would be easier to move. The side tables and coffee table in our living room have glass tops, which they removed and then wrapped in TONS of blankets to protect them. They also took the clothes that were hanging in our closet and put them in wardrobe boxes that we were able to use during the move (free of charge). They also did a great job of labeling the wardrobe boxes which made it really easy to figure out where the contents of each wardrobe box should go in our new home.

They also moved our massive couch, mattress, refrigerator, washing machine and dryer around some sharp corners and down a flight of stairs. If we hadn’t hired them, I have no idea how we would have gotten them downstairs ourselves.

Felipe and his guys got all of our items safely to our new home (about 30 minutes away) no problem…

They unloaded all of our items safely and carefully. They put plastic wrap down on our new carpet to help keep it clean. They also made sure to ask us where we wanted things and then placed them in each room accordingly. They even made suggestions like putting some of the boxes in the garage, so that we would have space to move around in the rooms that were already full of boxes. Those types of suggestions made me notice how thoughtful they were about our move.

All three of the guys were very polite, well dressed and friendly. It was a bit hot on the day of the move, but all three guys really hustled the whole time.

Now that I have had time to unbox my kitchen and fragile items, I can safely say that all of our items made it through the move in perfect condition. I would 100% recommend NorthStar and will definitely use them again in the future…

So, yeah, to sum it up, I love NorthStar.