Review by Matty K.

this company is fantastic!!! i moved from los angeles to new york in spring 2022, and from my first phone call to northstar to the unpacking of my last box in brooklyn, i knew i was in good hands and that they’re really, really good at this. moving can be such a traumatic, stressful and scary experience, and they made it shockingly easy. they delivered white-glove service to this white-knuckled customer. i know that sounds corny. it’s also true.

alex (thank you!) inventoried the contents of my house in a thorough video call and was patient and attentive through several followup calls and emails in which i kept adjusting that inventory and changing my mind about what i wanted to keep and what i wanted to throw out. alex and kristi (thank you!) talked me through my insurance options. on moving day, four men showed up exactly on time and took about four hours to pack up the entire contents of my house (i literally didn’t touch a box) and sort out and tag everything that was going to brooklyn and everything that was to be disposed (i was still changing/updating my mind as they worked). they were efficient, careful and just plain nice. really!

they gave me a three-week window for the actual delivery on the other side of the country, and delivered everything (actually, another company does the delivery, though northstar makes all the arrangements) on day one of that window. nothing was harmed. nothing was out of place.

a million thanks to everyone at northstar (i also dealt with julie, valery and emily) for removing 99 percent of the stress from a stressful life event, and making it, weirdly, almost fun. five stars, easy.