I would like to thank you and especially the four guys who helped us in our office move from Century City to Glendale on December 29 and 30th. The guys were punctual, polite, courteous and very helpful at all times. They packed up the office with expertise and everything was handled with great care. If any futures move takes place I would certainly use your company again.
Sincerely,
Trish Bohan
Quebecor Petty Printing Company
Northstar movers were great ! Three guys so fast and worth every penny !! What a deal .. Would have taken me 10 friends four trucks and double what I paid northstar in food , beer and gas only took three guys , three hours .. Wow they were great , best money I’ve spent in a while ..
Nothing negative to say about my experience. Over the phone, Jason was accommodating and interested in helping me find the best deal. Their hourly rate was a bit higher than other places I called, but since they send over 3 guys, they were quick and efficient and finished the job (moving from SF to Berkeley) in 3 hours. I in on no way felt like I was roped into hidden costs and all three of the movers they sent over were respectful and kind. Use them!
A pleasure to work with this fine company. I needed some movers to just move furniture into my garage and my family room since my home was undergoing major renovation. I had a water damage and needed the furniture removed and they were on time, pleasant and very helpful. I plan to use them again to put everything back together. They were very careful about securing everything and making sure ecvrything was done correctly.
Thank you Yelpers!! Excellent experience with NorthStar Moving Co!
I made my appointment with Diana, and she was very friendly and got me set up. Even sent an email confirmation and touched base right before the big day.They guys arrived five minutes EARLY and were all ready to go. They were really nice and considerate with all my stuff. They worked really well together and managed their time perfectly (I was a little worried about running over my appointment, but it was a non issue).
Definitely buy the $50 yelp deal – it was a huge draw for me to use the company and they were worth it (and affordable!). My move was hassle-free, especially since I didn’t have to beg/bribe all my cousins to help move my stuff this time, lol. The guys finished the move by lunchtime and I had the rest of the day to unpack
Wonderful moving experience — really nice, hard-working guys. Accommodated my daughter’s move on a Sunday and on very short notice. I dealt with Ted over the phone who was super honest and professional. We’ve used many movers over the years — these guys are the best.
We can’t say enough great things about NorthStar moving! Everyone was very professional and helpful. Elon came out to our home to provide a not to exceed estimate. He also suggested that we purchase the yelp coupon. Between the NTE and the coupon we saved over $500! Elon also made suggestions on other ways we could save on materials and items we could move on our own.
The movers showed up on time and carefully moved all of our items with out a scratch (let a long major damage).
We highly recommend NorthStar.
Moving is already difficult and stressful by itself, Northstar made as smooth professional and as pleasant as it gets!
I have moved 6 times, most of them relocations payed by my employer. This one was on my own so I shopped around for quality service at a good value.
I had somebody come and give me an estimate (I had multiple companies do so) and they came in as the most professional and reasonably priced in their “not to exceed quote”.
On the day of the move, thee team that came to do the move was courteous, professional, friendly and extremely efficient!! Javier F, the foreman was great, and managed the team throughout the day for great performance!
They were fast and super careful! Not a single scratch or scuff mark in the place I was leaving (very important, since I am counting on that deposit back…)
When we got to the new place, it was very challenging… I still had workerst working on the kitchen and floors!
Javier and team were very accommodating, some times they had to take much longer routes, with very heavy stuff to avoid the work areas. And they did it with a smile! Even when we changed our minds about where things should go ( within a room, or in different rooms) they were very helpful and in a most friendly and professional way!
In summary, an excellent experience!
If you are moving and you are debating whether to hire someone or count on friends to help you move, Northstar makes the decision easy! We just recently moved and a neighbor of mine had recommend using Northstar movers. I took his advice and called them up for a quote. They had someone come out and check out my place and give me a price. The esimate seemed fair and so i decided to hire Northstar. The day of the move they arrived on time and i kid you not in the blink of an eye they had packed all my stuff and loaded it on their truck. They were extremely efficient and profressional. i don’t know how they packed everything so quickly! They were extremely careful with all my stuff. to say the least i was very impressed. Once we had everything packed up i met the movers at my new place and before i knew it everything was unloaded and in all the correct rooms. The crew was great! They got the job and were respectful of the new carpet and freshly painted walls. Hiring Northstar beat trying to track down friends or having people flake when you need their help to move! Professional, Efficient just a great experience overall!
Great service both over the phone and in person. I highly recommend this moving company and will definitely run to them for my next move. They helped make my move very smooth.
So late of my review sorry! Good people made our move very pleasant and stress free last April of this year. Trustworthy and Fast. If ever we will be moving again definitely the company i will call. Awesome crew!
I had to move next door during a remodel. Yup, a whole 20 feet away and up a flight of stairs. Northstar moved my “stuff” including a huge alder wood desk without a scratch on my furniture, or a ding on my new house. Their price was very good, and they were professional and very efficient. Thank god I don’t have to move often, but if I do, I will certainly use them again.
Ron Cohen, Thank you to you and NorthStar Moving Company for all that you did to make my move go smoothly and successfully! This was my 5th move with your company – and once again, your team was the best! You and the NorthStar team came through for me again and made what could be a stressful experience into a very calm, positive experience. I really am grateful to you and will be happy to recommend you to all of my friends and family. Please share my appreciation with the team! You delivered top shelf premium customer service and I thank you!!!!
I would recommend NorthStar to my own parents. That’s how great they were with a $3,100 one bedroom apartment move across the country. Our stuff traveled more than 2,700 miles and not one item was broken, severely damaged, or lost. Amazing!
My NorthStar experience first began with a phone call with Ted. I had some basic questions and he was friendly and helpful. A few days later, Ilan D. came to our apartment with his laptop handy and made a quick assessment/inventory list of our belongings. He was calm, friendly, helpful and not pushy at all. Ilan seemed like a nice typical dad (in his early forties?) We had other companies also come out to do an in-house estimate, which I highly recommend. The guy from a company that contracts with North American was a bit annoying and pushy, so we are glad we went with NorthStar instead. Ilan immediately emailed us a flat rate/not-to-exceed estimate which we accepted and signed a few days later.
We painstakingly packed and labeled our items (everything except furniture) ourselves. I had my own secret labeling system. NorthStar sent three, young, nice, respectful, and thin men to us for the pick up. The guys were surprisingly strong and were extremely careful about disassembling our furniture. They took our heavy boxes and furniture down our treacherous stairs to their truck without incident. One kindly asked us if he could play music from his phone, which we all appreciated. It helped break the silence. We had cold bottled water, juices, and some energy/cereal bars for them.
They took our belongings to their storage facility in Chatsworth since we didn’t know the exact address of our new place yet. Finally, when we picked a new place I called NorthStar to give them the address. He recommended I email the info to their general email address. Unfortunately, the email was never read or the guy never entered it into their system. When I called a couple days later, they had no idea we were ready for pickup. But the second guy, Adam D., worked really hard to get the delivery going.
9th – Called NorthStar and emailed them that we were ready for delivery
13th – Called NorthStar for a delivery update and they had no idea we were ready for delivery
13th – Adam D. emailed me back and said our belongings would be delivered sometime between the 13th & 25th (13 day window)
27th – Actual delivery day. 18 days after I initially called. 14 days after my second call. Pretty good considering our building only allows moving in/out M-F during business hours.
Delivery was fine. It was three young (Russian?) guys who worked fast. I feel like the delivery guys had an easier time because they don’t have to be as careful putting together the furniture as the guys who take it apart. The guys who take it apart upon pick up have to spend a lot of time wrapping the furniture pieces and not lose little screws and bolts.
Our total move cost was approximately $3,100. It was approximately $400 over the original estimate because we used a few extra weeks of storage beyond the first free month ($130+), elevator at the destination ($50 ish), two “long carry” charges ($150 ish), and an additional 3% charge for using a credit card to pay.
Tips for moving:
Have several companies do an in-house estimate.
Buy moving insurance. http://Moveinsure.com was easy. Glad nothing happened to our stuff, but if it had caught on fire we would’ve been okay. Devastated, but okay.
Finish your packing before the movers arrive. They told me that we would be surprised by how many people aren’t finished packing their stuff when they arrive to take it away. It took me much longer than I thought.
If you’re doing a self pack like we did, make your own labeling system and keep a list of all the boxes and their contents handy upon pick up and delivery. Check off boxes/furniture items as they arrive at your new place. That way when the delivery guys are done, you can say, “Thanks, we have all our stuff” fairly quickly.
Have cold water bottles, gatorade, packaged snacks, etc. ready for the movers. It doesn’t cost much and they usually appreciate the gesture.
Tip. I don’t know how much the moving guys get paid, but a tip is usually appreciated by the guys. Actually, no matter how much they get paid they are working really hard to move your lazy ass’ heavy ass belongings.
Call the company several times leading up to the pick up date. Confirm that they are coming.
Call and email NorthStar several times about the delivery and get updates from them. I called to notify them that we were ready for delivery, but the guy who answered did not actually enter it into their computer system. Several days later, I called and they had no idea I was ready for delivery. Don’t hesitate to call them!
Review your moving company on yelp, google, transportreviews, etc. 🙂
Really great moving company.
Jessica at the main office was excellent at explaining rates-what’s covered per hour, and what the additional costs might be. She even verified it by email. She suggested a yelp coupon to save $ . She re-confirmed time + date + rates a few days before the move. Another good point is they always answer their phones in a professional manner.
The 3 man crew showed up on time and were eager to move. They were polite and respectful of my belongings and the building property. I was impressed how strong they were and how quickly they moved.
They finished earlier than we had expected which is unusual in a moving company that books by the hour.
I found their rates competitive. Some movers advertise low hourly rates but have other hidden costs which makes the job more expensive later—unfortuntately common w/ a few other moving companies . Some places claim longer driving times, go very slow to increase the bill, or just don’t care about how they’re carrying your boxes.
NorthStar is not like that. They were reliable and fair.
North Star was/is terrific! Someone came out before the move and gave us a dollar amount and promised it would not exceed this. Not only didn’t it not exceed the amount, but it ended up being like $800. less. The guys were on time and were all super nice. We had a unique move situation and they rolled with it all with good humor and care. I highly recommend North Star and would use them again for sure! They even put down plastic on our newly cleaned carpets so as not to stain them and removed their shoes when they had to step off the plastic. So thoughtful. I just recommended them to a friend. Truly, finding a moving company that you can trust is stressful. It’s nice to know that there is a company that takes all the stress out. Yay!
NorthStar was referred to me by a friend. I moved up to San Jose this week from LA. Ilan was our estimator and he was on time and thorough. Even after bothering him numerous times about re-vising my estimate, he would gladly and promptly take care of the revision. The movers were very professional. I am really happy with the price and service.
Ana Cardona and Jessica Flores are exemplary representative of your company. Both seemed highly organized and always courteous and polite. Ms. Cardona and Ms. Flores are a real credit to your company, in particular always following through whatever the concern was. Made our move a comfortable experience.
Sharon and Terry Chiapee
Alvaro Pena (forman), Antonio, and Jose were GREAT!
They did a fantastic job. They were on time, they were helpful in moving all of my furniture and boxes, they put together a lot of my furniture for me, and they cleared out all of the trash. Hooray! Stress free moving at its finest!
I have used Northstar 3 different times now, and I have enjoyed all of my experiences. They seem to do a great job and have discounts online most of the time too.
Highly recommended! 🙂
I had to move a lot of my stuff into storage, but I could only afford the smallest storage space and was really nervous about fitting everything. I even brought my car to store the extra stuff, which was going to be a huge pain. NorthStar was amazing! They worked so hard to use every inch of the space like a giant jigsaw puzzle and were able to fit everything! I was so grateful and it saved me a huge amount of hassle. I would highly recommend them to anyone!
Definitely a great company to work with for a commonly stressful task. Alice, Ilan, Adam, Sam and Wendy were all great customer service providers, and the movers at my origin in California were fast and professional. They wrapped everything up very tightly, and you could tell that they were experienced. Things were not quite as smooth on delivery, including one lost item, but the staff worked to quickly compensate me above and beyond what was required. I used a Yelp deal as well and found the cost for an out-of-state move to be significantly less than other competitors. They also ship every day and could provide me with an exact pick-up day, which is also rare.
Northstar came to the rescue at the last minute when I was moving recently. I literally called on Thursday evening for a Saturday move over the Memorial Day weekend. I talked to Stefy and she was fantastic! She was really calm and helpful (especially with a stressed out customer like me). She even reminded me to purchase the yelp deal (thank you!!).
They really helped me get my stuff to my new place very quickly (I needed them even though it was only a mile away). I had 3 guys come with a large moving truck and they were extremely efficient. Very professional and the move was neatly done. None of my items were damaged and they were very careful about moving my furniture so as to not scratch the new walls or floors.
Additionally, the price was much lower than I expected, so I gave them a nice tip for their hard work (I also have annoying stairs to deal with). It was worth every cent! I definitely recommend them to anyone in LA that needs a stress-less move.
Oh and did I mention that they bring 10 wardrobe boxes? It was awesome!
I did a TON of research before making my move from San Francisco to Florida and I am very happy with the service NorthStar provided.
I was only moving about 1 bedroom’s worth of stuff and didn’t want to break the bank on this move. The “big” companies gave me quotes around $3600, which was more than my stuff was worth! The sketchy companies that give you quotes from the internet (DON’T USE THEM) gave me quotes under $1000. NorthStar quoted me around 2,500 and the offered me a flat-rate quote (I could have done one based off of weight if I wanted).
My estimator, JC, was friendly but very honest. Example — At one point, he told me that one item I wanted to move was not worth it — he explained that it would cost a lot, because it was heavy AND it was the kind of thing that breaks in cross-country moves. He didn’t have to say this, and his company would have made extra money if we’d tried to move the item.
JC stuck with me for the entire pre-moving process. I asked him about a million annoying questions and pestered him endlessly. I even changed my inventory multiple times at the last minute. In hindsight, I was probably a pain in the ass to deal with. Still, every request was responded to promptly and accurately.
On move-out day, the crew of guys arrived (Augustine and the two Joses) and got right to work. My apartment had a CRAZY-NARROW stairwell, and the guys managed to get my large and awkward furniture out without messing up the building’s paint job. They packed and wrapped all of my furniture really well and we very courteous and professional.
I had asked the guys at NorthStar to hold my belongings in storage for about 20 days before sending them out so that I’d have time to find an apartment. They agreed and gave me a 10 day delivery window (the way these guys move your stuff cheaply is to pack it into a huge 18-wheeler with other people’s moves — so the truck doesn’t leave until it’s full…hence the window).
The only bump in the process came with the delivery of the items. I was under the impression that I’d get a call one week prior to delivery. Once the middle of the window rolled around, I called in to the company and found out that I would actually only get a ONE DAY warning before my stuff arrived. This was less than ideal. The next day, before my new apartment was ready, I got a call from the truck driver saying he was ready to deliver THAT EVENING. Luckily, he was very nice and was able to hold off for two days and I had enough time to get everything ready.
The truck that arrived was from a moving company that NorthStar had contracted with to complete the transportation of my stuff. I have heard that sometimes this is where problems pop up, but I had no such issues. The guys were able to back the HUGE truck into a really tight spot and then very quickly and carefully unloaded everything.
Overall, I had a very good experience and would not hesitate to use NorthStar if I’m ever moving within Northern California again.
I wish to express my appreciation for the team of movers who moved my storage items yesterday from Los Angeles to San Diego.
Mike, Rafael, and Carlos did a wonderful job. They were fast and efficient, and took
great care of my things.
Rafael made an extra effort to arrange the items in categories in the new storage unit, as had not been done before, and I certainly appreciate this; it will make it much easier for
me to sort through these things from now on.
Please put my words of praise for each of these men in their personnel folders; I am very glad they were sent to help me.
Best Regards,
Loraine Schacher
I’ve used NorthStar three times in eight years and they are amazing. Lynn is very nice and well organized in coordinating the logistics, she’ll take good care of you. The teams show up on time, move fast, move efficiently and take care of items. Plus, they’re pretty reasonable on price, especially with the coupon you can buy on Yelp. Highly recommend these guys if you need a mover.
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