Colleen L.

The first time I ever remember moving was when I was 5 years old. My parents have never moved since. Yes, they still live in the same house. I do recall one of the guys ended up with a serious back injury from moving the piano. That’s another story in itself. Suffice to say, as a kid, it was traumatic to see, a human in so much pain. Maybe that’s why I ended up working in a hospital?

I wanted give my parents my refrigerator & I had some other items to move. The last moving company I used went out of business. It’s too bad, they were wonderful.

This moving company was very prompt . Moreover they were responsive on the phone & in person. They asked all the right questions. They asked what size place I was moving from & going to in order to determine how many men and what size truck to bring. Multiple stops were needed, from my studio to a 1 bdrm., to a storage place that my friend let me use, to my parents home. I asked “would you please send some really nice guys?” Through it all, they were pleasant, patient & good natured.

I would suggest you know as much as possible, how you want your belongings packed, because they are lickety split, ever so speedy fast. Closely supervise too, because they will ask questions, “is this ok or no?”

They called & forewarned me they were stuck in traffic but would soon be at the 1st stop. They arrived within the originally alloted timeframe at my studio.

They wrapped whatever was necessary, packed what I was too tired to pack (1 closet) & assured me it was going to be fine. They were very quick. Perhaps it didn’t look like a lot to them, but it sure did to me. They said, “don’t worry maam, we have lots of room in the truck.” When I peeked inside the truck, they had about half the truck empty!

I had a bed, padded head & foot board, loveseat, refrigerator, numerous boxes, bins, containers, plants, & wardrobe boxes. I thought I would need 2-3 wardrobe boxes. Ha Ha. They stuffed 9 wardrobe boxes, ca ching.

I had my closet divided into work clothes & play clothes. One of the moving men remarked, “nice work clothes”, I said “thank you.” Then he glanced at the play clothes before loading them into the wardrobe boxes & smiled, “soft & delicate!”

They worked really hard, their attitude was a “can do with a smile, just you sit back & relax.” Even when they discovered a dresser mesh bin assembly that had a wheel which was already broken from years ago, they took it in stride. They didn’t ask me, “why don’t you just get rid of this thing?” Instead, they coaxed the old dresser mesh bin assembly in a gentle manner till it made it onto the truck.

2nd stop was my new place. I requested moving blankets be spread out on my new carpet. They honored that request, again with a smile as they said “no problem, nice place.”

Here’s where I made a mistake. I wished I had asked them to wash their hands or offered them premoistened hand wipes to get rid of the grime on their hands before unwrapping & assembling the padded head board. The man who assembled the head board (upholstered) stained it slightly, however when I purchased it, I bought a lifetime guarantee on it, so it’s a minor issue. If I can’t get the stain out myself, the furniture company will replace the whole padded head board.

3rd stop was the storage space. Dropped off some containers. Here’s where the bill came in. They ran an estimate, because I was not going to the 4th stop. For all this an incredible $732.00

4th stop was a challenge. If you’ve ever been in L.A. gridlock, bumper to bumper, this was it. Just trying to get on the freeway must have been a nightmare. I passed them on the left & saw what they were in for, as the line to the onramp stretched on for miles. I don’t know how they managed it. However 2 hours later they made it to my parents & dropped off the refrigerator.

I figured it took them at least 8 hours. I had bugeted much more than $732 & I think I got a bargain. The moving men were really nice too. Absolutely nothing was broken, despite many bumps in the road & even the glass shelves for the refrigerator. Everything works just fine, even my precious powerful microwave oven.

Chadbad of Chatsworth

I would like to take this opportunity to express my thanks and appreciation for your very kind and generous offer to allow Chabad of Chatsworth use of your storage facility for various large items throughout the year at no cost. As you well know Chabad of the Chatsworth is a non-profit organization, offering educational, recreational and cultural opportunities to the community at large. Our social service network is empowered through the kindness and generosity of people such as yourself, businesses and corporations that insure that we are able to continue our vital activities of reaching out, assisting, counseling and inspiring young and old throughout the North Valley areas. Our Sages tell us that the act of Charity is a very great precept (mitzvah) and the joy that accompanies the act is even greater. I know that you now share in our pride for our past accomplishments as well as our concern and untiring commitment for the future. May G-d grant you and yours much continued and ever-growing success in all of your endeavors, coupled with good health, much nachas, joy and prosperity.

With profound gratitude and best wishes, I remain,
Sincerely,
Rabbi Yossi Spritzer
Director

Kevin Thomas

Credit where credit is due. You people are just the best; from my first contact with you people over the phone I got a great impression of professionalism and courtesy right down the line.

I want to single out for praise Gil and Angel, who did a perfect job of moving from one place to two different places several antique pieces of some value for their quality but even more for sentimental reasons. Gil and Angel were unfailingly pleasant, courteous, and most important, knowledgeable–in short, they knew what they were doing every step of the way.

Gil is a great communicator; he knows how to listen. If I’d make a suggestion, he would either agree or explain succinctly and persuasively the reason he wanted to do it in a way he considered better or safer. (I assure you I really didn’t ask that many questions–or need to– but the point is I was really impressed with how he handled himself as well as he moved and packed my furniture!

He and Angel too reflect very well on your company. They were as careful with my stuff as if they have been hired to move Marie Antoinette’s bed out of the Palace of Versailles! I never would have believed the chore of moving furniture could be made to be such a pleasant experience.

Thanks so much,
Kevin Thomas

Moran W.

This was not the first time I used NorthStar Moving.

I used this moving company a few times in the past, and they always came thru for me in a big way.

It is very refreshing in this day and age to see a company that is so excellent at what they do, and is so concerned with their customer needs and feedback.

The people on the phone are always very nice at NorthStar. They always truly listen to my needs, and then come up with the best moving solutions.

They provided me with their moving services from one place to another in Los Angeles, and then they moved me from Los Angeles to West Lake Village.

The guys that actually show up on the moving truck on the day of the move are always great. They are enthusiastic and always are professional and nice to deal with.

NorthStar Moving is the best moving company in Los Angeles! I will always use them for any move I will ever have, and I will recommend them to anyone that needs a moving company.

Carrie R.

Ok, now I’ve been around the block…and I don’t mean in that slutty kind of way! I’ve just had my fair share of movers, especially in Los Angeles…ok, 6 different sets of movers to be exact. Oh all right…5…one company I used twice….you got me there.

Anyway…hands down…and I don’t say this lightly…NORTHSTAR IS THE BEST MOVING COMPANY I’VE EVER USED!

I’ve had some pretty darn Gawd awful experiences with movers and am understandably skeptical when it comes to picking a reputable one. So….I went on-line and after perusing Yelp, I did a Google search and saw some stuff, cough cough, on that OTHER site…City Search…grrr…touting NorthStar as the #1 moving company in the LA area. Well, that just wasn’t good enough for me..had it been Yelp touting it…well, then I would’ve picked up the phone right away! So anyway, I dug a little further…turns out that NorthStar has like an A +++ on the Better Business Bureau’s website! Holy HELL! I think Starving Students had a D or lower which was shocking…so the A +++ totally caught my attention along with the aforementioned Top Ten mention.

So I bit the bullet and called NorthStar…

Seriously, I got the MOST attentive and charming individual on the phone and you could just tell there was pride in his voice…he really loved his job…you could tell! I’ve never heard such enthusiasm…he gave me the low down regarding my move:

minimum of three hours
three guys
white glove service
no hidden charges
packing supplies would be extra…boxes, tape and the like…
wardrobe boxes would be supplied
they’d call me the night before with the exact time in the 2 hour window…
yada yada yada

And you know…they DID! Not only did I get an email confirmation when I got off the phone after booking my moving appointment…I got a call the night before to confirm AGAIN! And my window was 8-10am and they showed up at 10 minutes til 8! Crazy!!

So a one bedroom apartment consisting of a sectional sofa, a SOLID teak armoire, a fridge, a bed, dresser, boudoir, and tons of heavy boxes and misc. furniture moved from a first floor one bedroom apartment to a 2nd floor (with 17 stairs straight up no less!) apartment took just over 3 hours and cost me $375!!

The three guys, bless their hearts, wrapped up everything…EVERYTHING…with moving blankets and tape so it was protected AND they got that heavy ass armoire up the stairs without a scratch!

The move took place on the 5th and today, the 9th, I received a HAND-WRITTEN thank you note from them hoping that all was well, that we were happy with our move and that they looked forward to working with us again in the future.

Now how’s THAT for service?!

Thanks Northstar for making an otherwise stressful occasion a very, very pleasant one. 🙂

Viki Nishida

I want to express my deepest and most sincerest “THANK YOU” for a job (very) well done. Raz, Giovanni, Arturo and Rojela did a fantastic job this past weekend! To say that it was a difficult move is putting it mildly. Your men had to deal with four steep flights of stairs and moving big heavy furniture to two different locations while my home was undergoing construction – no extra charges for any of it! They worked and moved around the construction crew non-stop – relentlessly! Not once did your crew complain about the difficult task at hand. Your team of professionals did everything and anything to make this move as seamless and stress-free as possible for me. They packed up most of my belongings (I had only packed a few boxes), wrapped my expensive furniture with moving blankets and padding and was extremely careful with everything, including delicate china dishes. Not a single piece of china was broken! Unbelievable.

You can’t imagine how pleased I am. I was very skeptical about using a moving company. However, NorthStar was top-rated by CitySearch because you are simply THE BEST. From the moment I called and spoke with Bell (who was very pleasant, courteous and so very helpful), to the confirmation call from Jose (just as wonderful!) to the very end of the move with Raz, Giovanni and crew, the service you provided was second to none. Because of the unbelievable experience I had with NorthStar, I will be sure to never make a move without you again! Thanks Raz & Giovanni! Please use me for future references – I’ll be happy to share my experience with NorthStar to everyone!

Best Regards,

Viki C. Nishida
CPA Delagnes, Mitchell & Linder, LLP

Ben Sealey

I wanted to personally contact you to let you know that Nick was a fantastic site manager. Extremely organized professional at all times and charming, as well as a strong manager of his team. I would not hesitate to recommend him to my friends and colleagues I didn’t have to watch the crew or manage the move myself, and this is due purely to Nick’s skills.

Please pass on my thanks to him.

Ben Sealey

Barbara Hinterkopf

Today I moved my belongings to storage with your company. I was very pleased that they arrived exactly at 8:00 am as promised. Chris and Ben were delightful. They were professional, careful with my belongings and efficient. I was very satisfied with the service from everyone I dealt with at your company, from the first person to take the reservation, the dispatcher and the movers I worked with. Thank you for making what could have been a painful experience a delightful one.

Sincerely,
Barbara Hinterkopf

Coldwell Banker Concierge

To the Judges of the Better Business Bureau Torch Awards, Northstar Moving Corporation has been a preferred moving vendor with the Coldwell Banker Moving Services Program from January 20^th , 2006 to present date (October 23,2007). Northstar has proved to be an extremely professional and ethical moving company and we anticipate a long and flourishing relationship well into the future. Their extraordinary customer service and impeccable track record for successful moves has made it a pleasure to refer their moving services to our clients and agents for local and long distance moves. They have conducted over 160 moves for us and have repeatedly earned positive compliments and repeat business from our clientele. Our moving program is offered as an exclusive service to Coldwell Banker agents, clients and employees and it is with great confidence that I recommend Northstar as a trusted moving company.

Sincerely,

Gabriel Castelli
Moving Specialist
California Home Resources Center
Coldwell Banker Residential Brokerage

Levlad

We strongly recommend Ram Katalan and his NorthStar Moving team for the BBB Torch Award. While their ongoing, day-to-day service alone has earned our recommendation, it has been their help during the ongoing wild fire crisis in the region that has truly demonstrated their character and their commitment to helping their San Fernando Valley neighbors. We began working with NorthStar in June 2007 when we shut down one of our warehouses and needed additional capacity. As a manufacturer, we have frequent last-minute changes to production schedules that require our raw material warehouses to be fast and flexible to ensure our production lines keep running. Ram has proven that- even though he is new to the business of serving manufacturers like us – that he can provide urgent turnarounds in just hours, at all hours, when other providers take days. When the wild fires began threatening our finished goods distribution center in Valencia on Monday, October 22nd, we began an urgent exercise to protect key finished products before it became too late to save them. Within an hour of our phone call, Ram had reconfigured and secured adequate warehouse space to receive our evacuated finished goods – as a contingency plan – with no strings attached. He put his team on alert that they would be required to work around the clock if necessary to support our emergency plan. He also installed an inventory tracking system specially designed to handle the unique tracking needs of our finished goods. Ram helped us rescue 10 truckloads of critical material that day by going above and beyond the expectations of a typical service provider. We now consider the NorthStar team as not just another service provider, but a true partner in supporting the success and growth of our business. Please give strong consideration to Ram and his team for the honor of receiving the BBB Torch Award.

Sincerely,
Darrell Powell
Manager, Warehousing and Distribution
Levlad, LCC

Lisa Lorenzo & Steven Zellers

I would just like to say how pleased my boyfriend, Steven Zellers and I are with the amazing job your employee Nick has done for us. We were so pleased with his leadership abilities and professionalism during our first move from Los Angeles to our Orange County rental, that we requested his services for our second move from our rental into our new home, and a third time for extra moving needs. Nick’s capabilities and thoroughness allowed us a headache-free experience on all three jobs and relieved us of the added pressure that comes along with moving. Nick was very in control of his crews at all times and really pushed to get the job done in a professional and timely matter, and always had our needs in his best interest. We would 100% use Nick and North Star Moving company in the future and recommend him to anyone with moving needs. Thank You!

Sincerely,
Lisa Lorenzo & Steven Zellers

Grier Leonard and Valerie Morton

Just wanted to let you know that the move went very smoothly, Ceasar and his team were prompt, friendly and professional. They moved very fast and were very receptive to instructions. Everything made it over in the same condition it was in and we are pleased with the results. They even helped us decide the best way to arrange our furniture.

Thank you very much!
Grier Leonard and Valerie Morton

Sharon Kennedy

Thank you so much for making our move so painless.
I would definitely recommend your services to my friends and family.
Your staff were professional, punctual and extremely hard working.
In addition it was completed well below the estimated cost.
Thanks again.

Sharon Kennedy

Jen Bisgrove

On Thursday 10/11, we were assigned Joel and his team to move our furniture from one apartment to another. I wanted to send a quick e-mail to let you know that they did a great job. They were professional, fast, and took exceptional care of all of our belongings. Nothing was scratched or broken and they maneuvered well through the narrow hallways of our new place. They were also very polite and insisted on carrying smaller items I was bringing in from my car.

Based on this experience, I would recommend NorthStar to any of my friends who are moving.

Thanks,
Jen

Hector Magno

I’m writing to rave about Armando and his crew. They had a lot of stuff to move, but they were efficient and careful. All of my fiancee’s and my stuff made it to our new home in excellent condition. I haven’t seen a broken wine glass yet. Everyone was friendly and trustworthy. I’ve already referred Northstar to a friend, and i will continue to do so for others. Armando and his crew were particularly great.

Thanks for everything,
Hector

Jim Cotter

Just a quick note to say that my wife and I were very happy with the service and professionalism we received from Northstar this past Saturday, 10/13.

The guys were quick, careful, friendly and very hardworking. The foreman was Eddie, the other movers were Eric F. and Augustin B., and they were all exceptional workers. They finished earlier than we expected, which of course meant the final price came in lower… always a nice bonus.

I read about Northstar on Citysearch, and your company lives up to the reviews. The whole Northstar operation is A+, and we will definitely recommend.

Sincerely,
Jim Cotter

Robert Dishman

Northstar Moving Company moved me from The Villas to Broadcast Center on Friday, and I must say that it was the BEST moving experience I have ever had! Northstar specializes in “high end” clientele, and their Sales Rep. Yolanda might have already paid you guys a visit. They wrapped and protected my furniture to such a degree that it was almost unrecognizable! In addition, the team of movers they sent were POLITE (which you all know is very very rare with movers), clean, and dressed in matching red polo shirts.

www.northstarmoving.com

The owners name is Ram.

Robert Dishman, ARM
Community Manager
Broadcast Center Apartments

Howard and Louise A.

I am emailing you to let you know how delighted we were with the professionalism and competency demonstrated by the Northstar team during our October 6, move. The “international” team you sent worked wonderfully through a difficult residential move. They moved quickly, were careful, and worked well together. Nick, the “team captain” handled the move efficiently and professionally. We were impressed with his effort, his management of the team, and his organization of the move. If there is an Oscar for best mover of the year he is our nominee. The same for the whole team. Please add us to what must now be a long list of satisfied customers. Northstar is an exceptional company.

Howard and Louise Adler

Munchkin

NorthStar and Ram Katalan specifically have provided my company with excellence service and become a valued business partner for Munchkin. Their responsiveness and ability to handle our business with no lead time, and to accommodate the critical issues of storing and shipping product for us (with little to no training or prior experience in handling our type of product) was really remarkable. They delivered against their commitment for quality, service and cost and demonstrated their desire to truly partner with Munchkin. Their partnership in helping us grow our business, is a good example of building relationships that increase productivity and provide employment opportunities in both of our communities, and makes us both a stronger participant in the economic development of the surrounding communities. We have done limited business to-date, but based on their performance in this critical situation for us, and the professionalism, flexibility and customer service orientation they have demonstrated, I know we will be doing more business together as the opportunities arise. I am looking forward to continuing our profitable and successful businesses together, and hope you also deem him worthy of this prestigious award.

Sincerely,
Tom Buffum
Director of Operations

Touraj Hersel

Yesterday: We had some moving done from Santa Monica to Brentwood. It is our pleasure to let you know that it was the best experience we have had in moving. Everybody, specially Haim and Victor were very impressive in the way they handled the job. We certainly are going to ask your company to do our future moving and strongly recommend you to our friends and relatives.

With Regards and Many Thanks,

Touraj Hersel

Jonathan Cook

We wanted say thank you for all of your help during our several moves. The crews: supervised exceptionally by Joel which include: Fernando, Agustin, Jose, Juan, Jovani & Rotem 2 are all fantastic. The entire crew was extremely professional, very courteous and all fast efficient workers.

We appreciate all of your help during this time. Thank you again for everything!

Sincerely,

Elaine Rubenstein
For Jonathan Cook

Pamela Burnett

The crew you sent were great! Chris was very nice and efficient. Our apartment was not the easiest to move out of (a two story apartment plus a flight of stairs down to street level) but your guys got the furniture down as quickly as possible. One of the glass shelves in the refrigerator did get broken but Chris immediately offered to clean the glass up. Considering the awkwardness of navigating the furniture down the stairwell I’m surprised and relieved that only a glass shelf was lost in the move. Chris was a great help and really made the move extremely easy and fairly stress free.

Once again, thanks! I appreciate your help in making our move to Chatsworth as financially affordable and painless as possible.

Sincerely,
Pamela Burnett

David Walthall

My wife and I recently (September 1st, 2007) did a local move using your company and everything went wonderfully. We chose your company because of your reasonable rates and excellent Better Business Bureau rating. We hoped that by choosing a reputable company that was concerned with keeping their customers happy, we could avoid some of the moving horror stories that we have heard about. We are very pleased with our choice! Everything about this move went very smoothly, and we would not hesitate to use NorthStar Moving the next time that we move.

We especially want to thank the three men who did the actual moving for us. Nick, Omar, and Erman were professional, courteous, and very hard workers. They treated our belongings with care, yet still managed to get us moved faster than I had anticipated. All three deserve to be recognized as outstanding employees.

Sincerely,

David Walthall

Lynn Margolis

The guys were very accommodating and hustled to get a lot of stuff into a small apartment. Thank you!

Konami Digital Entertainment

Words alone can not express my gratitude for the support you and your NorthStar Crew provided me with during our office relocation project. Moving a company of 100 employees is no easy task. However, the attention to detail and personal care given to everyone here at Konami, gave us an enormous amount of confidence that our every need would be met. From beginning to the end, your assistance was invaluable and for that you will never be forgotten. Gadi you and your NorthStar crew are rare gems and surpassed all of our expectations. Whatever was needed, you were there and for that you have our unanimous praise. Whenever we need to move again, we would with out hesitation use NorthStar’s services. Thanks again for a job well done,

Sona M. White
Office Coordinator
Konami Digital Entertainment

Testimonials