I wanted to thank your group for a fabulous job. We hired you on May 4th to move us out of two storage units and where we were staying to our new home in Patterson. I had gone through surgery on the 2nd and was in no condition to move around a lot. The team that you sent us was great. I slept in while my husband met them at the first pick-up point. Then they came to the 2nd and that is where I met them. They fit almost everything into the truck (minus three chairs and some plants). Just no space left. When we arrived at the new house they found something for me to sit on and I sat in one place in the garage telling them which room the items went. They were great. They had wonderful personalities, I have never had so much fun moving (even if I was in some pain). Thank you again for the great team and customer service. If you would like to use us as a reference we would be delighted to share our experience. Thanks again!
Sincerely,
Melissa Amarillas
Dear Sir,
About a month ago, on April 11th, we hired your company to move our belongings from our house in Van Nuys to the Highway Storage place in Santa Clarita. We would like to express our sincere thanks and appreciation for the professional work that was carried out by your team of workers. In particular, we would like to mention the four Northstar workers: Roy Ashual, Moshiko Haziza, Guillermo Molise, and Roberto Mendoza for their very dedicated service. Besides being good natured and helpful, they worked very well and took good care of our personal effects. We would definitely refer them and Northstar to any of our friends who are looking for a moving company.
We will be requiring the services of your company once again in late June – date to be yet determined. We would appreciate if you could send the same team of four to transfer our personal effects from storage to our next residence.
Thank you once again for a job well done.
Sincerely,
Olympio D’Mello
I want to thank you and your staff for the excellent job they did moving our company this past weekend. I had expected it to go well because we had planned this move months in advance, and because your company came highly recommended. Mike Hook and I spent a bit of time on the phone going over the details, and he answered all my questions and concerns. Roy did an excellent job coordinating the move, and his staff was hard working and careful with our equipment. We have about 50 computers and 30 printers, and none of this vital equipment was damaged. The move was completed on time, and within the estimate given. I would be happy to recommend your company to anyone who needs to hire a moving company.
Sincerely,
Chris Olsen
Director of Operations
VISTAinfo Property Disclosure
The letter is sent to express our pleasure with the move of our home from Brentwood to Valenicia.
First the trucks were clean and nicely painted. The movers’ shirts with company emblems added a touch of class. The big thing was the care and concern demonstrated by Moshe, Taz, Ran and Shai. The personalities of these fine young men made it a delightful experience.
You are good. Your people are excellent. Thank you for a good move.
Sincerely,
W. Harold Peterson
This letter is sent to express our pleasure with the move of our home from Brentwood to Valencia.
First the trucks were clean and nicely painted. The movers’ shirts with company emblems added a touch of class. The big thing was the care and concern demonstrated by Moshe, Taz, Ran and Shai. The personalities of these fine young men made it a delightful experience.
You are good. Your people are excellent. Thank you for a good move.
Sincerely,
W. Harold Petersen
I want to express our satisfaction with the relocation of our offices performed by NorthStar Moving at the beginning of this month. Your crew arrived to pack our offices and worked independently and asked appropriate questions. Additionally, we were able to have certain departments functioning while others were packed.
On the day of the move, your crew was on time and was able to negotiate moving our offices in spite of unforeseen issues that were beyond your or our control (malfunctioning elevators, broken water pipe). In spite of all delays, we were relocated to our new office the same day. In short, thank you for making our relocation possible at a reasonable price.
Sincerely,
Lynn Kersey
Executive Director
Dear Ladies/ Gentlemen:
This note is a little late, but I wanted to write and thank you for the excellent move (and storage) which I had with your company.
I moved out of my house in Los Angeles on Dec. 17th and moved into my new house in Palm Desert on February 1st. On both ends of the move, the guys were extremely helpful, professional, and efficient. They were wonderful to work with. And there were no problems at all with the storage.
It is also a tribute to the movers and your company that not one single item in the approx. 8,000 lbs. I had was broken or marred!
Again, my thanks to everyone!
Sincerely,
Bill Peters
Last summer your company moved furniture and personal belongings of my wife, Eileen N. Herzog, from our former residence which was located at 104 Skipjack Lane, Foster City, CA 94404. For several months you stored her goods and then you sent them to her in Seaford, East Sussex, England. I am writing to report that her goods arrived in good order, and within a reasonable time. She has asked that I convey to you that she is highly pleased with your services. In particular, she was gratified by the patient, helpful, and informative work done by a man named Rom, (last name unknown).
I am now winding down my career, and shall retire in two months. At present, all my furniture and goods are in storage in Foster City. However, upon retirement I will move myself and my goods to England, to rejoin my wife. I, too, had occasion to speak to Rom a number of times, and I heartily concur in my wife’s view that he’s tops. Thus-you may be sure that when I move I shall be in touch to see if we can work out a transaction.
Very truly yours,
JUDGE FREDERICK C. HERZOG
To Whom It May Concern,
I am writing to thank you for your services on my 2 recent moves. The foreman on both of those jobs, Shiko Elimeleh, did a particularly good job, was incredibly helpful, and made sure that both of my moves were very good experiences. I am writing just to let you know that he did such a good job that I wanted to make sure you know how much we appreciate his hard work. I have been very pleased with your services, and I’m sure I’ll be suing you again in the future.
Sincerely,
Nick Sasson
Dear, Ram
I would like to take this opportunity to extend my gratitude to you and your team at North Star! I recently was moved from Los Angeles to San Francisco at the recommendation of Jeanmarie Smith. She had told me that I would receive excellent service, but that is an understatement.
My experience began with you and our discussion on the phone. You were extremely courteous, and explained the steps you would take to evaluate and quote a price for my move. A date was set and Mr. Gadi Avigzer was assigned to the meeting. Mr. Avigzer was not only thorough, I found him to be kind, courteous and sensitive to my concerns. Moving is never an easy process but Gadi assured me that I would have a smile on my face the day I was moved out of my home in L.A. and also on the day I was moved into my home in S.F. He was right!
I must tell you that I, of course, I received other quotes. Although yours was higher by almost $1000.00, you were also going to provide a service level that warranted the extra cost. I chose your company not only because of the superior customer service, but also because of the way that you would pack and handle the contents.
My situation was unique for me. I was moving a fully furnished two-bedroom home into a fully furnished two-bedroom home. My husband and i have had separate residences and so we not only were going to have your team move our contents into the house, but also assist us with moving some contents from the SF home into our basement.
Your packing team was also very efficient and kind. Their care with my contents and with me was exceptional. The loading and unloading appeared to be seamless despite the great number of stairs that they had to navigate.
I know that this is probably an every day story for you. I, on the other hand, was new to the moving game, and had very specific expectations and requirements. Gadi and your moving team made the experience very positive.
I am now settled in my new home and want to thank all of you at North Star for making my move successful and painless!
I will surely contact you again for future moves and will also be happy to recommend you to any one I know!
Best regards,
Diane M. Reichenberger
You guys are truly amazing!
From mike in the front office…to Joe in scheduling…to Lee and his crew in the field, your team made a very difficult move into a success story. How terrific is that?!
Your knowledge, experience and professionalism combined to make our move the most efficient and effortless I’ve experienced in almost 30 years of residential and commercial ownership.
Have I said you guys are amazing? It bears repeating.
Thanks to everyone for their efforts, and particular thanks to that crazy gang of Israelis who seem to grow stronger as the day grows longer. May you all have a very happy and profitable 2001.
Sincerely,
Greg Strangis
To Whom It May Concern:
I would like to take the opportunity to recognize some of your employees that helped me with my recent move on December 3, 2000. Roy, Eyal, Yaniv of Northstar worked through most of the night in helping me pack up my apartment and move to the new one in San Francisco. They moved my many belongings down small hallways and then back up several flights of stairs with a smile. I was their second move of the day, and after working for 15 hours straight they were off to yet another move after mine.
These guys were just wonderful so please take the opportunity to pat them on the back. You’ve certainly got a great team over at Northstar.
Regards,
Kathleen Toland
To Whom It May Concern:
On Saturday December 2nd, I moved from a fairly large size house to a much smaller condo. I was concerned about being able to fit certain items into the new place especially since the stairways are fairly narrow. I employed your service to help with the move and you sent Justin and another young man for the job. I want to let you know wast an excellent job they did. With Justin’s leadership they wrapped all of my furniture so there was no way it could be damaged and they loaded the truck in a very professional manner. When we arrives at the condo they unloaded everything and made everything fit through the narrow doorways and stairways. This even involved lifting a big screen TV over a five foot block wall. I am convinced that t they could fit an elephant through an eye of a needle. The best part of all of this is that they remained friendly and fun to be with through the entire day.
I truly believe that these two men are a credit and an asset to your company. I wanted to share this with you because I do believe that they should be acknowledged for the good job they did.
Sincerely,
Katherine F. Barrantes
It is with much affirmation that I praise your employee, Gadi Avigzer, the Relocation Specialist that you sent to represent your company regarding my move from Altadena, California to Ramsey, New Jersey.
Having to work alone on this project, as I am a recent widow I had many emotional and critical decisions to make this move go smoothly and in a cost effective manner. I met with three different companies, yours being one of the three. It was actually the kindness and helpfulness of Gadi that made me decide to go with North Star. Gadi took the time and exhibited so much patience as he explained the process and answered every one of my questions. He made feel like his own treasured grandma as he worked with me on and every concern. Your price was not the deciding factor in my choice of you; rather it was the character and integrity of your employee, Gadi. I thought that if your other employees were even half as supportive and kind as he, that the move and I would be in good hands.
Gadi checked in with me a number of times after I made my decision to move with you, and always responded quickly to any phone message I left with him. He never made me feel my questions were a waste of time, and even when I needed things explained a second or a third time, he stayed cheerful and patient He even came over on the day of the move to make sure everything was going along O.K.
I want you to hear from this grateful customer that such employees are treasures; not only to you, but also to the public you serve. Thank you for the services rendered to me on this move, and thank you for having excellent workers like Gadi in place to make a hard thing in life be easier.
Naomi K. Rauff
Your company moved my furniture, furnishings and belongings from Sherman Oaks to West Los Angeles on November 13 and 14, 2000.
I want to take this opportunity to commend your company on its efficiency and quality of work. Too often, I imagine that you hear nothing but complaints but it seems appropriate to give a commendation when earned. The young men who came to do the work, Gonen, Lior, Shai and David were courteous, efficient and very careful in their work. They did an excellent job. I would not hesitate to recommend them and your company to others who may need your services.
Very truly ours,
LAW OFFICE OF ARTHUR L. STEIN
A Professional Corporation
ARTHUR L. STEIN
Dear Ram:
I had the great the fortune of becoming reacquainted with an old friend of mine, Joe Isaacs, which allowed me to be turned on to the services of Northstar Moving Co. I was interviewing a number of moving companies, but based on my knowledge and respect for Joe as person and friend I chose Northstar.
The three movers on the Northstar crew (crew chief Omri, Jose and Doron) arrived in a timely fashion and proceeded to work diligently throughout the day at my house. they were kind, smart, motivated, and my neighbors and I enjoyed them there. I also thought they took great care and pride in proving me excellent moving services.
Coincidentally, a good friend is moving his home from Brentwood to Santa Monica and happened to ask me if I could refer him to a moving company. I immediately suggested Northstar based on my positive experience with Joe, the moving crew and the entire moving experience.
I know a lot of customers are quick to write and complain when things do not go well, and I am not sure if people write to say “thanks, things went well,” but my experience with Northstar was “Thanks, things went very well.”
Very truly yours,
VICTOR L. GEORGE
Dear Ram,
I just wanted to “thank you” for making my move on August 23 with Omri +Jose come out very satisfactorily. You and Omri went the extra mile for me and I sure do appreciate that. All of my interactions with you have been extremely satisfying and I have always been very taken care of. Excellent work! You are a real pro!
Sincerely,
Joyce Shannon
This letter comes in praise of your crew, who moved a partial load of household goods for us from Mission Hills to Agoura Hills on August 14, 2000.
Your men were prompt, courteous, and careful, and they were remarkably efficient. Our load included a piano which had to be moved up into the second-floor living area of our home — your team planned carefully and executed the lift with remarkable strength and care. We have just now completed unpacking, and we have detected no damage to any of our goods!
We completed the first phase of this move a few weeks ago, with another mover. That move was with an undersized truck and inadequate provisioning, and it cost nearly double the estimate. This previous disastrous experience helped us to appreciate the quality of the service we received from Northstar.
We will recommend your firm to our friends and neighbors. Thanks for an excellent job!
Sincerely,
Bill and Barbara Weir
Dear Northstar Moving,
I just want to take this importunity to say many thanks to Gonen, Roy, and Jose for their quick and professional service in moving our home Saturday, August 5th.
This was the easiest move that we’ve ever done.
Sincerely,
Michael and Marina Voiz
To Whom It May Concern:
I couldn’t have asked for a more flawless move! Frankly, I was not looking forward to this aspect of my life. In my view, moving is comparable to getting a tooth pulled. But, one of the best decisions I ever made was obtaining the services of Northstar to handle and store all my household belongings.
The movers – Gotan, Michael, and Robert – arrived promptly at 8:00 a.m. as promised. They worked tirelessly until the move was completed. Their performance was not only outstanding but professional, friendly, and courteous as well. At the same time, the furniture was handled with the utmost care. There was not one scratch or bumped wall. All packing was done to perfection I have never seen so much bubble-wrap, shrink-wrap, and padding in one place!
I wish to thank the moving team and the office staff of Northstar for making my move a very positive experience with a minimum of stress. In the future, it would be my pleasure to recommend your excellent company to my family and friends.
Thanks again.
Sincerely,
Judy Kapner
I would like to thank you for an incredibly smooth and professional moving experience. As web integrators we have numerous computers and equipment which your movers handled with extreme care. New cubicles arrived hours earlier than scheduled and were being installed in the middle of the office during the move, and your movers lifted all desks and furniture up and over them with ease and without breaking anything – it was amazing!
Additionally, our CEO remarked that it was the best $3,000 he has spent, and several employees mentioned that it was one of the smoothest moves they had experienced. I would highly recommend NorthStar for a corporate move as well as a personal one.
Regards,
Britt Ashley
Office Manager
I am writing to express my sincerest appreciation for the assistance that you recently gave us with our move. I have never encountered a more professional, capable and warm group of young men. Without their help, decorating assistance and all around moral support, this move would have been overwhelming for us. I would like to thank Mike who made the arrangements for this move so easy for us.
Most importantly, please express our gratitude to Gonen, Justin, Moshe, Omri, Yonni and Yossi. We were deeply touched by their warmth and help in many ways during this very difficult move. Gonen and his crew were extremely kind and helpful to us and extremely patient. We very much appreciated his camaraderie during this project.
We look forward to doing business with you again.
Sincerely,
Tracy Hutchinson
Director, Family Violence Project
Dear Ram:
My wife and i would like to extend all of our gratitude to you, Gonan and Yoni for a very successful moving experience. Our move from the San Francisco Bay area down to San Diego could not have gone any smoother.
First, we wish to express our gratitude to you for all of your courteous and helpful advice. The information that you provided was central to us choosing Northstar to do our move. You were always honest and upfront with what the changes would be and the timetable for the move. The movers came exactly when promised, delivered all of our belongings on the extent date that we wanted, and did an excellent job.
Both Gonen Sclomo and Yoni Simoons were every efficient, friendly, and professional. Indeed, they went the extra mile to make sure that all of our belongings were packed carefully and efficiently. when it appeared that there was too much “stuff” for them to handle alone, they quickly called for extra help. Gonen and Yoni were so careful in wrapping the furniture and all of our fragile items that absolutely nothing was broken or damaged. I would use them again, without hesitation. Gonen and Yoni deserve our highest compliments.
Indeed, the whole Northstar team, with you as the point person gave us excellent service at very reasonable rates. Your immediate attention to all of our concerns made the whole moving experience a lot less stressful. I know that if we ever need to move again, I will call on you and Northstar without hesitation. We will also recommend Northstar to our friends.
Thanks again for a job well done!
Very truly yours,
Lonny Zilberman
Just a note to say how pleased Margaret and I were with your services.
From our first move into storage from Sherman Oaks, and then the final move to Thousand Oaks, we were most impressed with the efficiency, work ethic, and dependability that your people gave to us. It was truly professional. Your crew were courteous and well mannered and Barok, your team leader, made everything move in a precision like manner.
Everything your office said would be done, was as presented. It is refreshing in today’s world of mediocrity, that we could find a company that still strives for excellence.
Thanks to you and all your staff.
Sincerely,
Lee & Associates – Los Angeles North, INC.
A Member of the Lee & Associates Group of Companies
Jack Schlaifer
Vice President
Dear Mr. Katalan,
I would like to take this opportunity along with my wife, to convey our deepest appreciation for you professionalism and care, for our move approximately a month ago. From beginning to end, along with you final follow-up phone call, we were satisfied to the utmost in your handling in this endeavor. Your people were very kind and courteous to all our needs.
There are several moving carriers in the industry that are very popular by name. These companies have vast resources to advertise. Because of this factor, other companies are overlooked and are buried in the competition. Your company, unfortunately, Northstar Moving is probably one of those companies. Hopefully one day it will join the ranks and compete with the giants of the industry. Judging how we were treated, I feel this will become a reality one day. We highly recommend your company. Thank you once again.
With Kindest regards we remain
Respectfully,
Arthur and Oneida Goldstein
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