I am writing this letter to express my gratitude and appreciation for the wonderful and professional service that we received from every employee at your company that assisted us with our very large and complicated office space reduction move.
It all began when I called your company several weeks ago to see if someone could come out and give us a quote for the project and that is when I met Ilan Dahan. I was so very impressed with his professional behavior and knowledge for what our needs were and he really seemed to care about what our organization was about and showed compassion for our mission. Compared to the other moving companies that we received bids from, llan took the time to visit us yet again and do an even more thorough walk through of our entire office to ensure that nothing was overlooked. Myself and my direct supervisor were even further impressed when we received the detailed quote which listed absolutely everything! It really showed us what your company was all about. When I spoke to you and llan over the phone, you both showed so much compassion and were so dedicated to helping us that I knew we had to use you for our project. It wasn’t just about saving money – it was about really making that connection and knowing that you weren’t just going to come and “move” our stuff around but really take the time to listen and help us with what we needed.
When the project started, myself and my department were so nervous because we knew the magnitude of this project and didn’t really know what to expect, but as soon as we met Nick and his crew, we were almost immediately at ease. They were all such a pleasure to work with and although we had them move some things around a couple of times, they never complained, not once. They were all so nice about everything and not to mention fast llan mentioned that they were fast but this was just ridiculously fast, which I completely appreciated.
I just wanted to take a few minutes of your time to once again express my gratitude and appreciation and to thank you for understanding that we are a not-for-profit organization that needs every penny we raise to offer free programs and services to cancer patients and their families. I will absolutely keep you in mind for any future projects no matter how big or how small and will let our other units know as well.
I wish nothing but well wishes and prosperity to you and your employees during this holiday season!
With my most sincere thanks,
Thank you soo much for the moving help you provided! Your guys did an awesome job and really did us a huge favor.
Your kindness is greatly appreciated.
On behalf of Global Green USA’s Board of Directors, and our Los Angeles Committee, I want to thank you and North Star Moving Corporation so much for your donation of trucking services for the second year in a row in support of our Seventh Annual Pre-Oscar Party. Thanks to you and other sponsors, Global Green was able to raise more than $300,000 to support its national initiatives to implement climate solutions in California and throughout the country, creating healthy green affordable housing, schools, and communities.
With your support, Global Green USA is developing greener cities for a cooler planet -creating green schools that save money and improve students’ academic performance and health, and green housing that is both affordable and provides a healthy living environment – reducing CO2 emissions that cause global warming. These initiatives create green jobs today, while educating and inspiring kids about the green jobs of tomorrow.
The party and performances by Camp Freddy, Benji and Joel Madden and Mia Maestro were enjoyed by over 1000 of our supporters. Please consider joining us for our next Los Angeles event – the 14th Annual Millennium Awards tentatively scheduled for June 4th or 5th. More information about that event will be forthcoming.
Thank you again for your support. You are essential to the success of our work, both now and in the future.
With warm regards,
President & CEO
I just wanted to drop you a note to let you know how much I appreciate how painless you and Northstar made both our commercial and residential move from California to Minnesota. We have worked with several moving companies in the past and your service and attention to detail was unmatched in any of those moves. We look forward to doing business again with Northstar in the future for any of our moving and storage needs.
It is with pleasure that I write this letter to express my gratitude to NorthStar for their incredible service. Very seldom do you find an organization whose genuine concern for their client’s well being exceeds their interest in financial gain. I can truly say, over the past few years the Northstar team have become our friends more than just business acquaintances.
Northstar has shown sensitivity and consideration for our company’s needs during a recent relocation. They assured us that a smooth transition into our new facility was their primary concern. The NorthStar team lived up to their commitment to provide quality service with kindness and care for our business. Their demonstrated professionalism far exceeded all of our expectations.
We have been fans of NorthStar for several years and they are truly winners in our eyes. It is without hesitation that we highly recommend them for this extremely prestigious award and our hope is that you also deem them worthy of it as well.
Sona M. White
Konami Digital Entertainment
As you know, our jobs normally consist of book collection shifts in our vaults, and sometimes moving supplies or collection materials from the Getty Center in Brentwood to our off site storage facility in the valley.
It’s always a pleasure doing business with NorthStar. Your customer service is first rate. I appreciate the level of service and attention to detail. Your crews maintain a professional attitude and work hard. I feel that we are in good hands on these jobs, especially with thorough supervisors like Nick.
I anticipate a long lasting relationship with you guys.
Thanks for everything.
Senior Project Coordinator
Getty Research Institute
Now that we are somewhat settled into our new office location, I wanted to take the time to thank you and your moving crew in writing for making our move over a weekend go as smoothly as possible.
Your crews arrived both Saturday and Sunday at the scheduled time and began working tirelessly both days until the job was complete. In addition to moving our office contents from point A to point B, the crews had to work around the installation of workstations, computers and telephones at the new location. This they coordinated beautifully with those other workers and made it appear to me that it was no problem at all. The job foreman made himself available, including giving me his cell phone number, at all times. Before they left the job on Sunday, they made sure items were placed where needed and gave me the opportunity to inspect the completed job.
However, the most notable aspect of the excellent service given was the fact that you made yourself available by phone the entire weekend. If I had any questions or concerns, I was able to reach you with a single call. There were no delays or telephone tag. When, at the last minute on Sunday, it looked as though items needing to be moved were inadvertently locked in the storage room by our former building management, without hesitation and without putting any burden on me at all, you told me not to worry, you would send a crew on Monday, the next day, to move those. items when the area could be unlocked. I particularly thank you for this very helpful attitude, since the burden of the move was on my shoulders.
Again, thank you for helping to make our move go so smoothly. I would highly recommend NorthStar Moving to anyone. Never hesitate to use us as a reference.
Insurance Services, Inc.
Arthur L. Brisolara
To Whom It May Concern:
We recently used North Star Moving Corporations (agents for Moishe’s Moving Systems) to move out of our Mercedes Benz dealership, including our parts department which houses thousands of parts and accessories.
We found them to be extremely efficient, economical, and pleasant to work with throughout the entire process.
We moved out of our facility to renovate the building. When construction is completed next year we plan to use North Star once again to help us move back into the building.
Susan M. Murata
Executive Vice President
Silver Star Automotive Group
To the Judges of the Better Business Bureau Torch Awards,
Northstar Moving Corporation has been a preferred moving vendor with the Coldwell Banker Moving Services Program from January 20th , 2006 to present date (October 23,2007). Northstar has proved to be an extremely professional and ethical moving company and we anticipate a long and flourishing relationship well into the future. Their extraordinary customer service and impeccable track record for successful moves has made it a pleasure to refer their moving services to our clients and agents for local and long distance moves. They have conducted over 160 moves for us and have repeatedly earned positive compliments and repeat business from our clientele. Our moving program is offered as an exclusive service to Coldwell Banker agents, clients and employees and it is with great confidence that I recommend Northstar as a trusted moving company.
California Home Resources Center
Coldwell Banker Residential Brokerage
Words alone can not express my gratitude for the support you and your NorthStar Crew provided me with during our office relocation project. Moving a company of 100 employees is no easy task. However, the attention to detail and personal care given to everyone here at Konami, gave us an enormous amount of confidence that our every need would be met. From beginning to the end, your assistance was invaluable and for that you will never be forgotten.
Gadi you and your NorthStar crew are rare gems and surpassed all of our expectations. Whatever was needed, you were there and for that you have our unanimous praise.
Whenever we need to move again, we would with out hesitation use NorthStar’s services.
Thanks again for a job well done,
Sona M. White
Konami Digital Entertainment