Now a days everyone is very quick to complain, but very few are willing to take some time off to make a positive remark about something good, much less to put in writing. This is just a short note to inform you how happy I was with the excellent service of your company … I mean before the moving was done, during the day of the packaging and the move itself, and all the follow up service that you personally got involved in. Moving from the West Coast to the West, especially in our case, a residential and a commercial move, all in one, was not an easy task. During the day of the move your employees made this experience fun and were a great group to watch how they worked. They were careful, they were cordial, they were constantly volunteering to help in whatever was necessary but above all, they were full of life. Your company clearly does a great job in selecting and training your employees. Mr. Yohai, the manager that was assigned to oversee our move, was special though. He knew how to manage the rest of the crew impeccable well. It was amazing to watch them work and their stimulating spirit was so contagious, that for the first time in my life, I was moving a whole house and my office included, with the sound of music in the background. If you ever need references about your company, please feel free to use this letter or myself as a reference to prove how economical and efficient your company was. Please receive my gratitude and extend it to all the workers involved in my move. I think it’s important to recognize good work and motivate them to know that occasionally, clients do get out of their way to acknowledge something that is good. But in you case, you were superb.
Roberto Mann Marketing Director