Review by Kevinie W.

This was my second time moving with NorthStar, and I’ll 100p use them again in the future. Customer service is still as great as it was when I used them 13 years ago in terms of being helpful, prompt, friendly, and professional.

This 5-star review is specifically for Alex and his team in Newport Beach who handled my local move in Los Angeles. Why was an OC crew assigned my less-than-a-mile move within LA? No clue, but I’m grateful to have met them and to have had everything I own under their care during this move.

They arrived within the given window, kept me updated on their ETA on the drive up, and were an overall delight to spend the day with. They had great attitudes despite only taking the shortest of breaks, if any at all, over the course of an ~8-hr day. My furniture was wrapped incredibly well, and they even wrapped a rogue wine glass I missed to ensure it didn’t break in transit (it made it in one piece!). They were respectful of the property and neighbors, efficient yet careful, made jokes at times, and double checked to make sure nothing was missing after unloading everything off the truck. At the end of a long day, they went above and beyond and asked me if there was anything else they could help with. Big thanks to NorthStar Newport Beach for making my move stress-free!