Review by Krista S.

We just moved from a two bed, one bath place in West Hollywood to a two-level two bed, three bath in West L.A.  We had received a quote of $740 from a flat rate company, but thought we could get a better rate.  In the end, we decided to go with NorthStar and ended up completely satisfied with our decision.  

They showed up right on time and ready to work.  They did not dally or take unnecessary breaks.  They were careful; we had one minor incident where a piece of our credenza chipped off, but it was already damaged so we weren’t surprised at the chip and do not hold them responsible.  They were also polite and had extremely positive attitudes, despite impending rain and difficult conditions (see below).  We worked with Ariel and two other guys (Carlos was one, but I forgot the others’ name).  

In the end, even with the logistical problems, the price was $150 less than we were quotes by the flat rate company.  This is remarkable because we ran into SERIOUS logistical problems on the move-in end —  we were unable to lock the elevator, so we had to share it with others while we moved in.  This slowed the movers down considerably (although they tried their best to deal with it and — despite it not being their fault whatsoever — continually apologized for not being able to move as fast as they would like).  If we had not had to deal with this elevator issue, I am sure the price would have been much lower, still.    

In sum, the movers worked efficiently and carefully.  We trusted them with our things and felt at ease with them in our apartment.  I definitely recommend this company and would use them again for sure.