NorthStar Moving was fantastic. They were friendly and informative when I inquired about their services. When I told them I was a yelper they made sure I knew about the coupon. NorthStar confirmed my reservation 2 days before my move and made sure I had everything I needed for packing. On moving day, Felipe and his team showed up with friendly faces and moved everything from my one bedroom apartment to my other apartment in just 4 hours. They were timely, friendly, and cost effective. They completed the job without anything being damaged or broken. My landlord had new wood floors installed and they took that into consideration when moving things around. I would definitely recommend NorthStar to anyone. And when I move again I know who to call.
Great movers! First time we caved and got movers and will definitely call North Star again. Though it took twice as long as we expected, it is not from lack of trying. The 3 guys who came seriously hauled butt…we just tons of junk! There was even a small dent in a cheapo Ikea side table, and they discounted our supplies cost a bunch to compensate for it. Pretty sure the discount was more than the table was worth. Even had a follow up call a few weeks after we moved to make sure we hadn’t found any other damage or problems now that we were more settled. Honest, reliable, and fast.
INCREDIBLE!!! These guys rocked…Lonnie lead a team of three to move us from our 2 bed/2bath duplex to our new place. In the three hour move, we witnessed nothing but hustle! We never questioned their time management and they took the best care when wrapping our furniture and packing our hanging clothes! We will absolutely recommend them to anyone and of course will use them in our next move!!
My name is Jay Abraham; I am the president of the Abraham group. We’re in Torrance, California. But I am probably known better not for my business but for my work, by the way I teach people, how to operate their businesses at the highest strata of integrity and ethos. I stand for ethics, integrity and highest and best conduct and respectful conduct to your clientele. When I put my reputation and my integrity and my international track record on the line to tell you that you should be using NorthStar Moving, it should tell you, we are exhilarated, with the treatment we got. We are monumentally impressed with their professionalism and their people and staff are exquisite, you will be very very gratified that you chose them. I had the good fortune in my career to experience world class people, average people, mediocre people and out right poor performing people. I am sitting in front of a camera today to urge you if you have a move coming up to deal with only extraordinary people and there is an extraordinary organization that we used for our move to our office and they are outright exceptional, in fact, exceptional is probably an understatement and I am very loath to overstate anything. It’s NorthStar Moving, they are based in the northern part of Los Angeles, they serve a board base of clientele, they are exceptional in literally everything they do, except they are not exceptionally high priced. It’s rather remarkable that they can be world class in their service, world class in their attention to detail, world class in their understanding of what it is like to be in a position of moving, whether you are moving up or down, moving sideways, moving out of the area, and they have empathy, they have professionalism in a level that I don’t think I have ever seen before and they have the ability to make your move as painless, as problem free and as pleasant, and positive as is humanely possible. More importantly, the people behind it are extraordinary in their commitment to really make the experience something very very positively memorable. They dedicate enormous amount of staff, enormous amount of support, enormous amount of pre moving involvement, making certain that the transition you make from house to a house, from a house to an apartment, from an apartment to a house, a house to another part of the country, is the least traumatic and the least stressful it can be. Something that really impresses me about them and it should impress you too is that your peers, other men and woman, in similar situation, who have moved, from all over Los Angeles and have checked out the entire scope of options, alternatives and providers have nominated them as the ultimate, they won more awards, more distinctions, and to peer to peer, judgment which is Yelp, they are runaway, the highest rated, probably more genuine testimonials, more video endorsement, more lavish praise for everything except their prices because their prices are omni competitive. They’re not the premium price provider, but they are the premium provider, in what you want. Attention, concern, support, respect for you, your situation, your furniture, your attitude, your children, your dogs, they have service providers that can take care, everything- they even have dog taken care of, children taken care of, dinner ready, refrigerator restocked, they are rather incredible people. If you don’t seriously, not just check them out, but talk to people who used them, you will be very very sorry, you’ll be sorry because a lot of moves can be traumatic, a lot of moves can be very frustrating, a lot of movers don’t do what they say, come when they say, respect you or your property like they say and the end result is a trauma that lives with you for a long time. I rarely do any kind of testimonial endorsement for anybody, not paid to do this. The only motivation behind me doing this is the urge to help make certain that you make the right decision for yourself, your family, your furniture, your future and your physiological well being. I couldn’t encourage you enough to favor NorthStar Moving with your move. It will be the wisest decision you make in beginning with the new phase of your life. Whether it is here, whether it is out of town, they are exceptional, they are someone that you can absolutely trust. What they say they do. Their reputation is unimpeachable and they are people that you will be very very very comfortable having entrusted your move to. It’s about all I can say, except, honestly talk to them, invite them to come out and look at your situation, talk to people who have already been blessed to chose them, don’t make a decision, based on saving a few dollars, don’t make a decision based on spending a lot more money. Make the decision on the criteria that is the wisest, basic purpose of choice: what other like minded people, large and small, moving up or down on the continuum have had to say they are not lying , they are not gaming the system, you can’t game the system when you have four or five hundred video testimonials, you can’t game the system when you have dozens and dozens of awards. You can’t game the system when the most discriminating and publicly exposed organization use you as their designated mover. You should use them too. Thank you.

This communication is intended to describe our brilliant experience with Northstar Moving.

In June, the expected (even if unwelcome) announcement was made that our office space had been sold to new owners. Lucky for them, goodbye ocean-view for us. And then, there was the move itself, to arrange.

As if on cue, Ram Katalan and Northstar Moving made our acquaintance. We had a walk-thru for an estimate to move our approximately 1,500 SF space, with typical office components and accessories: desks, computers, file cabinets, couches, tables, chairs, printers, copiers, faxes, paintings, coffee-maker, mugs, doodads, tchotchkes…it was endless. 

And who doesn’t remember packing up their first, small space or office, thinking that setting aside a few boxes and a couple hours “ought-a do it.” AND, your friend with an F-150 owed you a favor. Then, “reality” materialized. Probably several days, dozens of hours and that haunting, self-loathing (for discovering six reams of unused legal paper and a case of coffee stirrers), have left an indelible scar on your psyche. 

Such was the frame of mind. Ram was most nonplussed. 

“We’ll do that. We’ll do that. We’ll do that,” was his refrain to every gesture towards an unwieldy object or over-stuffed cabinet. And they DID. 

The crew came, assessed, packed and moved it all in a day. No muss, no fuss, and best of all, no damage. Just like they said. 

All the while, I kept expecting an unwelcome surprise, an unexpected complication – didn’t happen. 
Having been the veteran of a number of personal and professional moves, I’m qualified to say that Northstar Moving has been the best experience I’ve had. 

With gratitude to Ram Katalan and his crew, 

Maureen Ruiz
The Abraham Group

Recommendation Letter from The Abraham Group

Both the loading and unloading service crews were extremely professional, friendly, and efficient!
I have used Northstar to move twice. Both times the teams were prompt and professional. They took great care of my belongings and managed relatively tough moves (into a 3 story walk-up the first time and out of it the 2nd) in the minimum time (3 hours). (For comparison’s sake, it was a 1-person, small 1 bedroom move with no large appliances.) When I called to book the movers, a Northstar employee directed me to their Yelp coupon, which she didn’t have to do, as I was already using their service. Would highly recommend them to anyone.
The people at North Star are so amazing! I absolutely love them.

We booked them about two weeks ahead of time and they called us the night before to confirm.

That Saturday morning and they were suppose to come between 8am and 10am. They called us at 7:30am to give us a heads up that they would be coming closer to 8am.  Felipe Salamanca and his team of two other guys rolled up at 7:50am. I seriously LOVED that they were there early.

We had put all of our boxes in the living room, so they got right to work carrying all the boxes down to the truck. While two of them were taking the boxes down, Felipe starting wrapping all our furniture in plastic wrap and blankets. They also dissembled our bed and some of our bookcases, so that they would be easier to move. The side tables and coffee table in our living room have glass tops, which they removed and then wrapped in TONS of blankets to protect them. They also took the clothes that were hanging in our closet and put them in wardrobe boxes that we were able to use during the move (free of charge). They also did a great job of labeling the wardrobe boxes which made it really easy to figure out where the contents of each wardrobe box should go in our new home.  

They also moved our massive couch, mattress, refrigerator, washing machine and dryer around some sharp corners and down a flight of stairs. If we hadn’t hired them, I have no idea how we would have gotten them downstairs ourselves.

Felipe and his guys got all of our items safely to our new home (about 30 minutes away) no problem. They do charge double drive time (but so does every other moving company as I believe it is CA law).

They unloaded all of our items safely and carefully. They put plastic wrap down on our new carpet to help keep it clean. They also made sure to ask us where we wanted things and then placed them in each room accordingly. They even made suggestions like putting some of the boxes in the garage, so that we would have space to move around in the rooms that were already full of boxes. Those types of  suggestions made me notice how thoughtful they were about our move.

All three of the guys were very polite, well dressed and friendly. It was a bit hot on the day of the move, but all three guys really hustled the whole time.

Now that I have had time to unbox my kitchen and fragile items, I can safely say that all of our items made it through the move in perfect condition. I would 100% recommend NorthStar and will definitely use them again in the future. 

Here is the breakdown of our move:

Loading = 3 hours (majority of the time was getting the big appliances around corners and down the stairs)
Drive Time= 30 mins X 2 = 1 hour
Unloading= 2 hours (this time includes reassembling all of our furniture that they had taken apart in order to move it– yes, our bed too)

Total Time= 6 hours X $115 per hour = $690
Materials (Plastic wrap, tape, etc) = $69
Total= $759
$50 for $100 Voucher= -$50
Total price after voucher= $709

We also gave them a 20% tip on top of that (because they SERIOUSLY deserved it).

Just as a side note, when we were paying the bill at the end of the move, I tried to use the $100 for $50 voucher that I had purchased earlier, but I hadn’t printed out the actual voucher. I only had the confirmation number. They charged us the full price ($759) on the day of the move. Later that week, once I printed the voucher to pdf, I called the northstar office (talked to Ashley Cole), emailed her the pdf and they refunded me the $100. I thought it would be a total hassle, but it wasn’t at all. Ashley was super nice and she emailed me back very quickly with a copy of the refunded amount. No hassle at all.

So, yeah, to sum it up, I love Northstar.
Three years later and I’m still using Northstar, which says a lot right there.  For a moving company to offer  not only excellent service but also timeliness is practically unheard of, but with Northstar that’s what you’ll get each and every time. Just made another move last month and again had the pleasure of working with Ted in the office.  Booking process was again very easy, as well as price quote and confirmation.  Super professional and friendly, which is just what I needed when dealing with yet another stressful move… Once again the movers showed up precisely on time (actually 10 minutes early), totally rocked the joint and got everything out well under the estimated timeline.  What pleased me the most was the absolute CARE they took of everything they moved – unlike other companies I’ve used that just throw the stuff in the van hoping for the best, these guys really go out of their way to take expert care of your furnishings. Ted, looks like we’ll be doing another move in April of next year – I’ll be giving you a call!  THANK YOU AND YOUR STAFF FOR EVERYTHING!
I’ve moved over 10 times the last 10 years and Northstar has been THE BEST moving company I have worked with. They are very professional, on time and provide very fair pricing. I have been swindled by unreputable moving companies in the past. Northstar sends an person to estimate the move, is very clear with what the estimate includes, what the contract spells out and after everything as moved and unpacked, the final price was a little lower than their estimate! Felipe, Roberto and Juan were a great crew, very professional, and performed quality work. I will definitely use them again.