There is no reason to shop around for a moving company – just hire this one NOW. This is my story….My dad passed away unexpectedly in May and I made a decision to move from California to Florida so that my mom would not be alone. Needless to say I was not really prepared to move or make such a drastic change in my life. The last thing I needed to worry about was getting “all my stuff” shipped to Florida. I went on the internet and put out a request for moving and received about 10 e-mails and 10 more phone calls from various movers. I had pretty much decided on one and then I got 2 more phone calls from 2 more movers beating the price from the one I selected. I thought it a bit strange, so I went onto the Better Business Bureau Website and all 3 of them were rated very poorly. However, NorthStar was on the website with an A rating and although they were not the least expensive I thought it was worth the extra $100 to go with an A rated company. My items were picked up as scheduled and within 24 hours was informed of the exact weight of my shipment and the price along with an estimated delivery date. Prior to delivery the driver phoned me to confirm address and time of delivery. I received all of my belongings on schedule and was so surprised, all 30 boxes did not have a scratch or dent and not one item was broken, the boxes were in the same condition they were in upon pickup. I have to say from start to finish everyone was friendly and polite, very helpful and patient. Each one a true professional from start to finish, Ted, Haim, Alex…etc…..Thank you so much for taking such good care of me and “my stuff”. Sincerely, Joanne Kral from Fullerton Calif to Spring Hill Florida – PS Be sure when you book NorthStar that it is the company in Chatsworth, because there is another mover with a similar name and I would hate for you to book the wrong company!
Long Distance Move
There is no reason to shop around for a moving company – just hire this one NOW. This is my story….My dad passed away unexpectedly in May and I made a decision to move from California to Florida so that my mom would not be alone. Needless to say I was not really prepared to move or make such a drastic change in my life. The last thing I needed to worry about was getting “all my stuff” shipped to Florida. I went on the internet and put out a request for moving and received about 10 e-mails and 10 more phone calls from various movers. I had pretty much decided on one and then I got 2 more phone calls from 2 more movers beating the price from the one I selected. I thought it a bit strange, so I went onto the Better Business Bureau Website and all 3 of them were rated very poorly. However, NorthStar was on the website with an A rating and although they were not the least expensive I thought it was worth the extra $100 to go with an A rated company. My items were picked up as scheduled and within 24 hours was informed of the exact weight of my shipment and the price along with an estimated delivery date. Prior to delivery the driver phoned me to confirm address and time of delivery. I received all of my belongings on schedule and was so surprised, all 30 boxes did not have a scratch or dent and not one item was broken, the boxes were in the same condition they were in upon pickup. I have to say from start to finish everyone was friendly and polite, very helpful and patient. Each one a true professional from start to finish, Ted, Haim, Alex…etc…..Thank you so much for taking such good care of me and “my stuff”. Sincerely, Joanne Kral from Fullerton Calif to Spring Hill Florida – PS Be sure when you book NorthStar that it is the company in Chatsworth, because there is another mover with a similar name and I would hate for you to book the wrong company!
I am writing this letter to convey my gratitude for the recent services your company rendered to me and my husband during our move to Oregon, where we are retiring, from Southern California. Your employees made a task that would have been monumental for us to complete look easy. We were informed all through the process what would be done for us and when it would be done. Our phone calls were returned promptly and all contact made by you and your team were professional. The manner in which our property was prepared for shipping, loaded and unloaded was exceptional. All of our belongings, including our antique radio cabinet and my grandmother’s antique oak chest, arrived safely. The payment we made to your company seems so inadequate for all the equipment, materials and man hours that were provided by your company for our move. “Thank you” just doesn’t seem to be enough. We will be forever grateful.
Yours truly,
Patricia R. Fraser
NorthStar Moving Corp,
Your men did a fantastic job.
They worked very hard and I appreciate it.
We want to thank you both personally for the sensational job that you and your team of professionals did for us in our recent move to New York City! Your team of wonderful men knocked on our door bright and early, and they were energetic and eager to start working. They were fast, hard working and very professional. All four men divided and conquered different areas of the house to pack all our items with great care and concern. As you both know, we had many very fragile Art sculptures and heavy paintings that are cumbersome and large scale and they took the extra time to be sure all our Art was packed securely and labeled as such. Really, these men were terrific! Gadi, you are a fantastic representative of NorthStar. From the minute we met you, we liked you. You exude sincerity and warmth and have great confidence in your Company. You made a daunting project seem easy. You walked us through the entire process from beginning to finish and gave us timeline updates while the truck was in transit. We really appreciated that. Our shipment arrived in a timely fashion and Ram made sure everything was unpacked as carefully as it was packed. Ram also stayed in constant contact once our shipment was in New York. Everyone at NorthStar was friendly, competent, professional, and a pleasure to work with. We most definitely will use you in our next move and we will recommend NorthStar to all our family and friends. You all are a first class operation! Thank You NorthStar!
With all our gratitude and best wishes,
Dawn and Ed Massey
Garden in Transit, New York City
I wanted to send a note of thanks. I recently shipped a few items of great personal value from San Francisco to Austin, Tx. I have used the same moving company for over 10 years for local moves and felt this was a good time to branch out and seek a different company. When I used the internet I thought my choices seemed responsible and legitimate. After signing off on the move I later found out that many internet based movers are absolutely terrible crooks. Needless to say I became concerned that I had been scammed.
Well, let me pass on that you are the real deal and a very good one at that. The help I received from Bell and Mike in the offices was timely and professional. The care and treatment of the furniture were excellently handled and protected. Your quotes were fair and reasonable and indeed you did get my furniture to the location in Texas within the time window you state on your contract.
I received a call today from the receiver in Texas and we are both very happy with the results. I look forward to calling again for a future move and doing business with your company again.
Sincerely,
Traci Teraoka
Healing Environments
Please accept this letter of appreciation to you and your staff for your professionalism and courtesy during my move to Las Vegas earlier this year.
While moving can be one of the most stressful “adventures” someone can go through, my experience with your folks made it very easy. Throughout the process – the initial call, the scheduling of the pick-up, the packing and loading, the quick delivery of our furniture – I was extremely pleased with the high level of service and attentiveness your people gave me. All of our items arrived intact and the courtesy of your drivers (both at pick-up and delivery) was tremendous.
I would highly recommend to anyone planning to move to work with you.
Thanks again for your help! Best regards,
Rob Winston
I wanted to express my sincere appreciation for the outstanding performance your crews at Northstar Moving have consistently exhibited for my clients at the prestigious Regatta Seaside Residences in Marina Del Rev. Having been the Sales Manager for the developer on the original sale of units in the building, I became very familiar with the type of demanding clientele purchasing units in the building which, of course, defines their character in all their needs. My experiences with your company on a first hand basis have been very impressive. Your crews are always timely; they work exceptionally well together ensuring an expeditious, thorough, and safe pack and move process that has been comforting to me as well as the other multiple homeowners in the Regatta Seaside Residences that have used your services. As the leading real estate sales agent in the building, I recommend only those vendors whom I can trust for consistent excellence in performance. I always know that I can count on Northstar Moving to provide that excellent service that makes my clients very happy and of course makes me look good as well. Thanks for always providing such exceptional service and I will continue to recommend you to all my clients with pride and complete confidence.
Sincerely,
William Durfee
Senior Sales Associate
Enclosed is a copy of the letter I have sent to the Better Business Bureau in California that represents your area. I can only say thank you for the professional service we received from your company and employees.
The 4 young men that arrived to pack our home were friendly and quick to go about their business of preparing, packing, wrapping, and loading all of our belongings. Never having used professional movers, I was terrified about all the talk of theft, damage, and balloon cost at the delivery. Apparently the people with their stories did not use your company.
When calling your office, Ram has been very helpful, friendly, and professional. He has been a true asset to your company when dealing with any concerns I had.
If you have any questions or would like to contact us for anything, please feel free to call.
Thank you again,
Vivian E. Uthe
You are tops in my book! The document relocation project you helped organize and execute was successful and couldn’t have gone more smoothly. A total of 420 boxes of records and 52 file cabinets all arrived unscathed. Both you and your team – Yaniv, Joseph, Segundo, and others – demonstrated a great deal of professionalism which helped make all parties involved confident we had chosen the right people for the job. Indeed, your driver arrived at the destination address – some 2200 miles away – ahead of schedule and even had the courtesy to telephone me with delivery status! The associates at our corporate office (receiver) had only compliments to share with me regarding his pleasant demeanor and willingness to reach beyond their expectations.
You certainly have the finest team assembled and I freely endorse your services to all who demand only THE BEST!
Sincerely,
Antonio De Rosa
Office Manager